Binoid CBD Reviews 1,076

I've purchased several items from Binoid CBD without issue. The product that I recently purchased was AWFUL. I left a detailed review and instead of posting the review, I was offered money "to make it right".

After further reviewing the website, I noticed that they don't post ANY of the bad reviews. This company and website should not be trusted.

I've been using Binoid since before they moved out of California, and even after the move things were fine for a while. But then I started getting expired products, vapes that taste like soap (which means incredibly bad storage practices at some point along the line). I've told them, made it very clear that these things are dangerous! They either offer to send a replacement or ask for product back but hey, it's almost like I have to use the things to know they taste like soap. Sick of this disregard for public safety from them, dunno if it's a new owner or what the is going on with these people but I will be looking elsewhere from now on. I advise others do the same.

The gummies are delicious! Delivery is inconspicuous. Definitely priced less than other sites. A must for customers who want quality.

Has delivery issues that other retailers are not experiencing. Avoid!!!!

USPS lost TWO of my orders from BINOID and they refused to help even though the package receiver cannot file a claim for a lost package. I paid extra for Priority mail (they charged me considerably more than the actual cost of shipping) and after over a week of nothing (it should only takes 3 days to get a package from them) I contacted them and was totally ignored. I had to go ballistic just to get a single super short response telling me to to wait (that's it) EVEN THOUGH IT'S NOW GOING INTO WEEK 2 AND USPS TOLD ME (and I relayed to Binoid) USPS CAN'T FIND IT AND TO HAVE THE SHIPPER CONTACT THEM TO FILE A LOST PACKAGE REPORT AND A CLAIM USING FOR THE INSURANCE! Did they do a single other thing to help resolve this? Nope, nothing and so now I am out a huge amount of money. The only way I'll ever get anything from them is by doing a chargeback with my bank, that's how ghastly Binoid is and how little they care about customers once they have our money. I have been reading a lot of posts about them going under so maybe they can't afford to refund me? I don't know, all I know is they have treated me like crap even though I have spent thousands with them and was a terrific customer who left glowing reviews for them and their products. Binoid is rude, quality is poor, prices are way too high, some products are described as oils/tinctures that are totally safe and intended specifically for consumption, but when you receive it, it says in big print on the side, DO NOT CONSUME, NOT SAFE! shipping charges are way above actual cost, and they seem to hate their customers. This is the worst business I have ever dealt with. Before ordering from them, have them send you pictures of the labels so you can see if it really is edible or not before you buy. When I asked them about this, they totally ignored me. When I posted this concern as part of an otherwise positive review, they deleted it. In other words, they're selling products as edible hoping no one will read the safety warnings on the box explicitly telling people not to eat or consume this product, it's only to be used as a "scent" in an oil vaporizer device intended for scented oils. This is the kind of dirty, disgusting, disreputable business they are - they only care about money - not their customers or their health. All I wanted was what I paid for and not only did I never receive it, they treated me like crap and they ate $40 worth of points in my account. When I contacted them for help, they did nothing. Between this, the two lost orders, and the products I had to throw away because they were not edible as described or safe to consume in any way, I have lost hundreds and hundreds of dollars using Binoid. I am a very loyal customer, but not that loyal, I am done with this scammer business and moving on to doing a chargeback, warning others, and reporting Binoid for the laws they have repeatedly broken to every state and federal organization I can find. All they had to do is engage in decent communication, make sure my points were returned, and make sure I get everything I paid for. That's it, pretty darned reasonable and they refused to do ANY of those things. Binoid - the worst business in this entire industry.

Just like the other reviews with delivery problems. Avoid.

The Super 7 gummies are awesome! I eat one and I am chill for hours! My order even came a day early! Great price with the discounts too!

Sent multiple damaged / expired products. They sent a few replacements. One i had to send back, expired product. Its been really hard to contact them, online chat says 24/7 and they never reply. Recently i placed another order to find out my account has been blocked due to replacements even though i did everything they asked, sending pictures etc. Really sucks because i like a few of there products.

Horrible customer service. I ordered a vape cartridge and after opening it realized it doesn't fit in my device. I asked if I could exchange it for one that does and they refuse to take it back because I opened the package even though it's unused. So,I'm stuck with something I can't use and the money is down the drain. I will never order from them again.

Took the entire bottle in one night and only got tired

I received my product unexpectedly. I placed my order on July 22 @ 10:12pm and received it on July 26 @ 5:58pm. I thought it was fast enough.

This company is like gambling. They always lie about shipping, I worked in USPS, I know that if you print the label it says shipped, but isn't actually shipped, then they claim it's in USPS hands but it didn't update - a lie or they'll say it's a power outage, then when you look it up it's a random event in khazikstan. Im
like 2 states from Florida, it shouldn't be taking 2 weeks. Surprise suprise when my order updates as processed in Miami Florida it only takes 30ish hours to get here. But they'll leave your package in a box for a week leading up to it. I can't imagine what people out of country experience with this horrible shipping. But then when I place a $10 order that they definitely lost money on it gets here no problem. Products are always solid and as is but either you get it within 2 days or they have your box sitting while the workers are clearly in there doin the product 😂

I was happy with my transactions with Binoid until my most recent one. I ordered on July 15th and received an email stating that my order was shipped on the 16th. DO NOT BELIEVE THE EMAILS ABOUT SHIPPING. That email ONLY means that a shipping label has been created. As of this morning (July 24th) my shipment hasn't moved anywhere.
All of my communications with customer service have resulted in absolutely nothing aside from deflecting the problem to the USPS along with the audacity to send me screenshots of someone else's delayed order as validation. Never doing business with Binoid again. A request for a refund was ignored so it's time to file a complaint with the Better Business Bureau.
ADDENDUM: I received 2 more gratuitous emails from Binoid today (July 24th) with more excuses and more screenshots of delayed orders, but also mentioning that everything has been handled and my order is on the way. This is ridiculous. I don't want my order. I want a refund that they are well aware of but they refuse to oblige my request.
July 31, 2024 update. After being told by customer service that my order was being escalated to the shipping department on July 24, 2024.........no communication, no tracking update showing, nothing. I'm not spending any more of my time on this. My original order was placed on July 15, 2024.

Bought their products and have never received.
Worst customer service on earth. They just dont care if your products have been shipped or not.
Ive read others reviews with the same problem. Go away!

There vapes and cartridges clogg all the time and will do nothing for you to replace the flawed item. I highly recommend you go elsewhere.

The selection was varied, and the atmosphere definitely left an impression. Whether you're new to this or a seasoned user, you might find what you're looking for or you might not. Either way, it's an interesting visit.

They are currently using the flooding in Florida to hold people's money and orders they can't fill due to flooding and power issues.. Pretty crappy of them not to suspend their site until they can actually do business.. They are scamming people and stealing.

This company does not care about your package being shipped. You better make sure you check to see if it ever leaves once USPS creates a label for it. It goes into a black hole of nobody knows and obviously after 5 times nobody at Binoid cares. I have made several complaints for this exact same thing. I've got more important things to do with my life than having to go back a week later to find out the items I ordered have never shipped. Nobody at Binoid cares.

Terrible, don't respond to emails. Legit sale products that don't work or do anything at all. Complete waste, Chinese company, the BBB already has them at the lowest rating.