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Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, noting their quality and effectiveness, with some experiencing significant positive results. People also frequently highlight the fast delivery service, often receiving their orders the next day, and appreciate the professional and discreet packaging. The company's customer service is often praised for being responsive and helpful, quickly resolving issues and providing support. Reviewers also value the variety of products available and the regular promotions. However, some people were dissatisfied with their orders, experiencing issues like incorrect items being shipped or products not working as expected. A few customers also reported difficulties with customer support, mentioning unresponsiveness or problems with payment and order processing.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers stating that the products are... See more

Quality

Consumers consistently express high satisfaction with product quality, frequently highlighting that items are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the efficient and fast delivery,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant issues, such... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered today , because ppl recommend this site. After i paid i got order confirmation , and another mail after 30 sec saying there was issue with payment. Ofc money is gone from credit card. They... See more

Company replied

Rated 3 out of 5 stars

Ordered before, products seem legit and good delivery. Thy do not respond to emails though- so poor service. I keep getting emails saying a product I’m interested in is waiting for me- I go to add to... See more

Rated 5 out of 5 stars

The products I ordered arrived in time as expected and were professionally, securely and discreetly packaged. On opening the package I had a few queries re what I'd ordered. So contacted the la... See more

Rated 5 out of 5 stars

Rapid service. Amazing. Used this brand as it’s well known and reputable - but my own experience has been great. Ordered a product in the afternoon, I sent a message RE my order which was an... See more


Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition

Written by the company

BIOLAB SHOP — Elevate Your Wellness & Master Biohacking At BIOLAB SHOP, we specialize in curating wholesale and retail supplies of high‑quality supplements, including peptides, amino acids, nootropics, and adaptogens, all designed to support enhanced performance, recovery, longevity, and overall wellbeing. What truly sets us apart is our commitment to scientific rigour and product integrity. We’re proud to back every formula with rigorous laboratory testing, ensuring you receive only products that meet the highest standards of purity and efficacy. Whether you're a seasoned biohacker, an athlete striving for new heights, or simply someone passionate about living your healthiest life, BIOLAB SHOP is your trusted partner. From recovery‑boosting peptides and cognitive enhancers to vitality‑supporting supplements and targeted adaptogens—our catalogue reflects both innovation and ambition.


Contact info

3.8

Great

TrustScore 4 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nothing but positive things to say…

Nothing but positive things to say about BioLabs. Fast turn around from point of ordering to items being at my door, at times within 24hrs. All products I have used work great. You can tell/
Feel these products are high quality.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Stay away

Very disappointing experience. The website looks professional, but the product quality is extremely poor. After completing the purchase, customer support becomes completely unresponsive. Multiple attempts to contact them were ignored.
I would not recommend this site. Stay away.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

COMPLETE GARBAGE!!!Customer service is totally absent, they ignore you completely. Stay away, don't waste your money!

26 January 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

We’re sorry to hear about your experience and would kindly ask you to contact us directly via WhatsApp so we can review your case properly. Without order details, it’s not possible to investigate or assist, but we are open to resolving any issues once we receive the relevant information.

Rated 1 out of 5 stars

Bad quality, bad costumer supp

I purchased some bottles of Ostarine from the site, but when they arrived they were totally crystalised, unusable, not to mention that one of the bottles was half-way empty.I reached out to the support, who only happened to answer after 3 working days, and they told me they send one, only one , bottle in change .

17 January 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

Hello, We did send full new order to you with 2x ostarine.

Rated 1 out of 5 stars

I paid for a one time order and they…

I paid for a one time order and they set me up on a subscription as i now see happened for many other customers. I should have researched more before purchase. I've also felt no improvement in health from their products.
Additionally snapping a glass vial seems dangerous and for marketing aesthetic only.

21 January 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

We would like to clarify that we do not offer any subscription services. Our store operates solely on one-time purchases, and it is not technically possible to enroll customers in subscriptions on our website.

We are a peptide-focused shop, and all orders must be placed manually by the customer each time. Any claims regarding automatic subscriptions are therefore incorrect.

Rated 1 out of 5 stars

Fake products

The products biolabshop uk are fake. I have tried real
Peptides and there peptides. Biolabs products did absolutely nothing even having 3 times the recommended dose. I didn’t feel a single thing over a
Period of 3 weeks. From another company the same product worked almost immediately. The only reason I bought from them was that my original provider was out of stock. Biolabs offered next day delivery so I thought I would give them a try. Do not waste your money on buying just fillers and no real product in them. They will not refund your money.

I did contact you many times VIA email, WhatsApp
and you didn’t reply!

FAKE PRODUCTS

8 January 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

We take such claims very seriously and would kindly ask you to contact us directly via WhatsApp so we can investigate this properly. Please specify which exact products you are referring to, including the order number and batch details.

Individual responses to peptides can vary significantly, and subjective “feeling” is not a reliable indicator of product quality. All our products are supplied with verified documentation and undergo quality control.

Without concrete order and product details, it is not possible to assess or resolve this matter. We are open to clarifying everything transparently once we receive the necessary information.

Rated 5 out of 5 stars

Worth it

So far, Biolab's supplements have been working incredibly well in helping me to achieve my fitness goals. Delivery was also incredibly fast. Would highly recommend!

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations

I’ve tried so many companies, but Biolab has the best delivery and great product so far. I’ve been trying peptides and supps and in my opinion the quality and results exceed my expectations.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

I am very satisfied

I finally found a company where I can order everything I need. New products are constantly being added. The company is “with the times”. Support in choosing, fast delivery.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality products and amazing to…

Great quality products and amazing to have a store that sells such a variety in one place. The orders are processed and shipped fast with delivery usually within 1-2 days. After 4 months of using the products my health feels great and they are helping me to push in my training sessions and also get support for the stress response on my body. Highly recommend.

1 October 2025
Unprompted review

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