Likes: - educated employees (Slovakia, Banská Bystrica, Europa SC) - taste of Iso Whey Zero Clear - material and design of clothes (tracksuit, T-shirt) - pure (high protein) compound of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve tried a lot of supplement brands, but BioTechUSA is honestly one of the few I actually stick with. The quality just hits different. I’m obsessed with their 100% Pure Whey. It mixes perfectly (l... See more
Company replied
BiotechUSA products changed my life in a great and unique way. Fuelled me with the neccessary boost of energy and desire to be more active and to focus on an active lifestyle, because we all aknowled... See more
Company replied
Been using BioTechUSA for 7+ years and it’s still my go-to. Good quality, consistent, and one of the best value-for-price options out there. Never had issues with delivery or the products. Easy 5 star... See more
Company replied
Company details
Written by the company
At BioTechUSA, we fuel your journey toward a stronger, healthier, and more confident you. Since 1999, we’ve been passionate about creating high-quality supplements — from premium proteins and essential vitamins to functional foods — crafted to meet the needs of every lifestyle and fitness level. Innovation drives us: whether you’re looking for gluten-free, lactose-free, vegan, or specialized performance products, we’re constantly evolving to offer you the very best. With a presence in over 100 countries and collaborations with world-class athletes and teams like FC Barcelona, we combine expertise, quality, and inspiration to help you push boundaries, break limits, and reach your personal best. At BioTechUSA, we believe that the greatest wealth is health — and we’re with you every step of the way.
Contact info
Korte Poolsterstraat 2, 3067 LZ, Rotterdam, Netherlands
- webshop@biotechusa.com
- biotechusa.com
4.2
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
No help to find package ?
I still didn’t get any Information regarding my purchase ( 70€ ) since it has been ordered one month ago even after reaching the Customer Service. I was quite happy before it happened with this brand but won’t purchase anymore.
20 March 2026
Unprompted review
Reply from BioTechUSA
Thank you for your message, and we’re very sorry to hear about your experience.
We understand how frustrating it is not to receive any information about your order even after contacting customer service, especially after such a long time.
If your purchase was made through our official webshop, we kindly ask you to contact our customer service team again at 📩 webshop@biotechusa.com
, including your order number and payment details. Our colleagues will investigate the issue and do their best to provide you with a solution as soon as possible.
We apologize for the inconvenience and truly regret that this has affected your trust in our brand.
BiotechUSA
I’ve recently started working with BiotechUSA and can already share a little of my experience. I’m really enjoying working with them; the tasks are very varied, which helps me to fully unleash my creativity. Working with them is opening up new opportunities. I’m really delighted to have become part of this community
7 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
I’ve been using BioTechUSA products for…
I’ve been using BioTechUSA products for over 10 years now and it’s still one of my favorite brands. The quality is consistent, the flavors are great and I’ve always been satisfied with their products. Highly recommended!
16 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Iso Whey Zero is hands down the best protein
Clean, smooth, and easy on the stomach. Iso Whey Zero is my daily essential.
27 February 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
A good description of products
A good description of products, they have all information that you need to know to use it. It easy to search all you need. All the products are very good organized
14 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
The delivery with UPS is awful i never…
The delivery with UPS is awful i never got my products and reimbursement is terrible
14 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how frustrating it is not to receive your order and to face difficulties with the reimbursement process. Please note that deliveries are handled by external courier services such as UPS, and while we do not have direct control over their operations, we take such issues very seriously.
If your order was placed through our official webshop, we kindly ask you to contact our customer service team at 📩 webshop@biotechusa.com
with your order number. Our colleagues will review your case and assist you further regarding both the delivery and the reimbursement.
We apologize for the inconvenience and appreciate your patience.
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Years of Trust and the Best Vegan Protein on the Market
I have been using products from BioTechUSA for many years, and I have always been extremely satisfied. I truly appreciate their high quality, clean ingredients, and consistent reliability, which make them my go-to brand for daily supplementation.
Their vegan protein, in particular, stands out as the most delicious on the market. It has an excellent taste, smooth texture, and mixes perfectly. The wide range of flavors ensures there is something for everyone, even those with the highest expectations.
BioTechUSA continues to deliver innovative and trustworthy products, and I highly recommend them to anyone looking for premium nutritional supplements. I will definitely remain a loyal customer for years to come.
13 March 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Top 👍 Company 💪
Very happy about the Company and the Product and Support about they make a very good Jop and Service and they give quickly answer and Information about queston and Training and Food Plan
12 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
BioTechUSA’s product quality is…
BioTechUSA’s product quality is incredible. Delivery was fast (as promised) and everything arrived perfectly packaged.
I’ve been using supplements for a long time now, testing different companies, but BioTechUSA not only had a better service, but also I’ve noticed a increase in my performance as a profesional football player. Their product are key for my recovery and performance.
Customer service was top-notch and helpful with any questions I had.
Highly recommend BioTechUSA to anyone looking for reliable and high-quality supplements.
12 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Great brand
Great brand, nice service, lovely products. Would recommend.
10 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
The best
The best! They always have the best quality products and I wouldn't use any other brand
10 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
Not recommended at all
I haven't received the items and asked for help but by now i don't have any answer
10 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for your message, and we’re sorry to hear that you haven’t received your items and have not yet received a response.
If your order was placed through our official webshop, we kindly ask you to contact our customer service team again at 📩 webshop@biotechusa.com
, including your order number. Our colleagues will review your case and assist you as soon as possible.
We apologize for the inconvenience and appreciate your patience.
Biotech USA is my go to for…
Biotech USA is my go to for supplements! The product quality as well as the value for money is absolutely outstanding. The website is clear and easy to navigate making the whole progress hassle free and enjoyable.
1 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
my fitness api
I only have positive feedback about this app. This app makes me feel more motivated and fit during the day, without it, I wouldn’t achieve my fitness goals!
14 February 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
I have recently joined BiotecUSA I am…
I have recently joined BiotecUSA I am currently waiting on my first order. So far I love the brands outlook on their ambassador program, as well as having some stand out snack bars and recipes
9 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
High Quality & Great Results
I've been using BioTechUSA supplements for a while now and I'm consistently impressed with the quality. The ingredients are clean, and I can definitely feel the difference in my workouts. Highly recommended for anyone serious about fitness!
9 April 2026
Unprompted review
Reply from BioTechUSA
Thank you for taking the time to share your experience. We're really glad to hear you're happy with our products and service. Your feedback motivates us to keep improving and supporting your goals. If you ever need anything or have questions, feel free to reach out we're here to help.
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