What is great about this company is that they always answer their phone calls. Also you can reach them 24/7. Not many companies do this anymore. They processed my cancellation right away.
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I’m not sure I can give a true rating because I have not received my order yet. Making this order right now was good and I had no problem. I just hope and Pray that the product will help me like it... See more
Easy process. My only complaint with Shop is that their shipping updates are rarely accurate.
The bottles are expensive and I didn’t see any improvement, I tried it for 6 months , so I think that is long enough to judge if it works or not and unfortunately it didn’t work for me
Company replied
Company details
Written by the company
BioVitals® is a science-driven wellness brand delivering premium, third-party tested supplements. Advanced nutrient delivery, FDA-GMP manufacturing, and targeted formulas support long-term health—no compromises across immune, heart, gut, brain, and sleep.
Contact info
United States
- biovitals.com
3.6
Average
35 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 81% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The response was handled quickly and to…
The response was handled quickly and to my satisfaction and expectations
21 January 2026
Unprompted review
I reached out with a concern regarding…
I reached out with a concern regarding my subscription and the representative got back to me within 2 hours. Very good customer service.
16 January 2026
Unprompted review
Reply from BioVitals®
Hi Yvonne,
Thank you so much for your positive feedback!
We’re glad to hear you’re having a good experience. Our team is always focused on delivering meaningful value and continuously improving our product.
If you ever have questions or would like to learn more about any of our features, we’re more than happy to help.
Best,
The bottles are expensive and I didn’t…
The bottles are expensive and I didn’t see any improvement, I tried it for 6 months , so I think that is long enough to judge if it works or not and unfortunately it didn’t work for me
15 January 2026
Unprompted review
Reply from BioVitals®
Hello Alicia,
We’re truly sorry to hear that you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨ When you have a moment, could you please email us at support@getbiovitals.com with more details?
Our support team will carefully review your concerns and work toward a resolution that meets your needs—whether that’s a replacement, a refund, or another solution. Thank you for allowing us to improve your experience. 🙏
Best regards,
Very simple process
12 January 2026
Unprompted review
Reply from BioVitals®
Dear Tami,
Thank you for reaching out and sharing your thoughts with us.
We’re pleased to let you know that our product is thoughtfully designed with high-quality cases, broad compatibility across multiple mobile apps, and enhanced lens technology to provide a smooth and reliable experience. Our team is always focused on delivering great value and ensuring customer satisfaction.
If you have any questions or would like more information about our product, please don’t hesitate to contact us—we’re happy to help.
Kind regards,
Reply from BioVitals®
Hi Stephanie,
Thank you for reaching out and sharing your thoughts with us.
We’re pleased to let you know that our product is thoughtfully designed with high-quality cases, broad compatibility across multiple mobile apps, and enhanced lens technology to provide a smooth and reliable experience. Our team is always focused on delivering great value and ensuring customer satisfaction.
If you have any questions or would like more information about our product, please don’t hesitate to contact us—we’re happy to help.
Kind regards,
No comment
No comment, I just filling this out so I can end my subscription
8 January 2026
Unprompted review
Reply from BioVitals®
Hi Andrew,
Thank you for the positive rating. While we’re sorry to see you go, we completely understand.
If you need any further assistance, our team is here to help at support@biovitals.com. And should you ever decide to return, we’d be happy to welcome you back.
Best wishes,
BioVitals® Support Team
Quick and Polite
They replied quickly and did not challenge my decision to cancel.
7 January 2026
Unprompted review
Reply from BioVitals®
Hi Vera,
Thank you for your kind feedback.
We’re glad to hear our team was able to assist you quickly and respectfully. While we’re sorry to see you go, we were truly happy to have you with us. And if you ever decide to return, we’ll be more than happy to welcome you back.
Best wishes,
BioVitals® Support Team
Easy to use web site
Easy to use web site, reasonable price on high quality products.
29 December 2025
Unprompted review
Reply from BioVitals®
Hi Jerry,
Thank you for your kind review! 😊
We’re really glad to hear that you found our website easy to use and that you’re happy with the quality of our products and pricing. Your feedback means a lot to us and motivates our team to keep delivering a smooth experience and high-quality supplements.
If you ever have any questions or need support, we’re always here to help at support@biovitals.com. Thanks for choosing us!
Best regards,
BioVitals® Support Team
BE AWARE OF THIS COMPANY!!!!!!!!!
This review echoes some of the other reviews online, (so it was not just me). The return process is unbelievably Byzantine, inefficient, time consuming, redundant, and discouraging to say the least. Like some other reviewers, I also have string of emails trying to return a product because I did not want to be signed up for automatic delivery.
BIOVITALS is EXTREMELY DIFFICULT to deal with.
13 November 2025
Unprompted review
Reply from BioVitals®
Hi Patrick,
We're sorry to hear about your experience.
We're dedicated to offering a trustworthy service. We aim to ensure your satisfaction with our refund policy, consistent product delivery, and responsive customer support.
If you've faced any challenges, please contact us at support@biovitals.com, and we'll swiftly address your concerns.
Best regards,
BioVitals® Support Team
Scam, Theives.
When you buy, you do not realize your are automatically singing up for a monthly subscription. Additionally, the syste does not allow you at all to manage your subscription. Your have to email Customer Service for that. Once you get in touch with them, they refuse to alter or cancel your membership. I have an email thread of 7 emails from them so far where they refuse to cancel my membership and keep offering me discounts instead.
29 October 2025
Unprompted review
Reply from BioVitals®
Hi Carolina,
We're sorry to hear you feel that way.
We are committed to providing a legitimate and reliable service. We have a refund policy in place, consistently deliver our products, and have customer support here to assist you.
If you've encountered any issues, please get in touch with us directly at support@biovitals.com so we can address your concerns promptly.
Best,
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. They are a scam. They tell you 1 thing verbally then send an email contradicting your ability to cancel. Record everything! They claim to be honest with their products. Read the reviews. Do not purchase
28 October 2025
Unprompted review
Reply from BioVitals®
Hi Michelina,
We're sorry to hear you feel that way.
We are committed to providing a legitimate and reliable service.
We have a refund policy in place, consistently deliver our products, and have customer support here to assist you.
If you've encountered any issues, please get in touch with us directly at support@biovitals.comso we can address your concerns promptly.
Best,
SCAM AND CRAP
IF I COULD GIVE NO STARS I WOULD.
DON'T PURCHASE. THIS IS A SCAM AND THEY KEEP SENDING AND CHARGING ORDERS EVEN AFTER YOU CANCEL. HAVE TO GO THROUGH CREDIT CARD DISPUTE .ALSO THE PRODUCT IS CRAP.
5 October 2025
Unprompted review
Reply from BioVitals®
Hello Kathleen,
We’re truly sorry to hear you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨
When you have a moment, could you email us at support@getbiovitals.com with more details? Our support team will carefully review your concerns and work toward a resolution that meets your needs, whether that’s a replacement, refund, or something else.
Thank you for allowing us to improve your experience! 🙏
Kindly,
The customer cannot cancel auto renewal…
The customer cannot cancel auto renewal until he has received two shipments worth $120. This is stated in fine print. They entice you to sign up for auto renewal by offering a free bottle.
This is a scam, they know it is a scam.
Re: their reply: they do not offer refunds until you have received two auto renewals. This is a scam! Beware. Read their fine print hard-to-find cancellation policy before buying anything.
11 September 2025
Unprompted review
Reply from BioVitals®
Hello Chris,
Thank you for reaching out and sharing your concerns.
We want to assure you that our company does provide refunds, and we strive to process them as quickly as possible. However, depending on the circumstances, there may occasionally be delays due to processing times with banks or payment providers or other unforeseen issues.
We truly apologize for the frustration, and we are committed to resolving this for you.
You can email us at support@getbiovitals.com with your order number and any additional details to deal with this directly.
Thank you for your patience, and we appreciate your understanding. ❤️"
Unable to tolerate the ashwaganda side…
Unable to tolerate the ashwaganda side effects. Canceling my subscription has been a complete nightmare. They are doing everything possible to not cancel it even after multiple emails ( of course you can’t just cancel online). Will NEVER purchase from again due to this. Poor customer service!
17 August 2025
Unprompted review
Reply from BioVitals®
Hello Jennifer.
We’re truly sorry to hear you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help! 💬✨
When you have a moment, could you email us at support@getbiovitals.com with more details? Our support team will carefully review your concerns and work toward a resolution that meets your needs, whether that’s a replacement, refund, or something else.
Thank you for allowing us to improve your experience! 🙏"
Best,
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