bipicar.com Reviews 

A con and worse company ever!

Less 48 hours after delivery of the car, car won’t start and I had to call recovery to see what’s wrong with the car.

It needs a new battery. They won’t replace it and know there is no manager wants to speak to me. Apparently, their policy is email communication only and no calls to management.

£1,000 down for 1.5 days car use.

Reporting it to Bipi to the Ombudsman.

Very poor service no communication.
Declined my application despite me hiring a car for 3 months from another supplier.
Definitely would not recommend

Igor.P - Very good companies 5 star from me, i want say thanks. Time by time had two subscriptions ( Suzuki Vitara and Mercedes A170) nice brand new cars , fast delivery, only 1 payment per month. no any extra issues. happy to use it now and i think in for future.

comes across as a very cheap company. It took 2 months to get through their risk process to rent a car for 3 months, and even after that, they had a 3-day delay due to slow response times. To make matters worse, their Cyber Week discount conveniently ‘ran out’ the same day I signed the contract, and they wouldn’t honor it. Overall, a disappointing experience—I’ll have to cancel my contract. Not a company I’d trust.

I booked a car with Bipi paid deposit and was so happy with my choice until couple of days before estimated delivery, They told me that it was pushed back till early December. I was furious so I decided to change my subscription to Renault as the wait was just as long so glad I did. I had an email about two weeks ago saying the car was ready. All I had to do was pay the first months subscription To book delivery date I was still a bit sceptical as the reviews was so bad when it came to delivery but did it anyway I received my car yesterday brand-new delivered by a really nice guy called Chris thank you so much Bipi!!!
I would also like to thank Alvaro who was very nice and always got back to me with any questions that I had. This is an honest with review, and I’m only giving it four star because of the drama at the beginning.

Don’t use them absolutely horrendous service and messed me around left right and centre.
Awful company awful staff and no help at all

Have been fantastic through out the procedure constant contact took delivery of my car all within 2
Weeks from start to finish would defiantly recommend

Very good services !

After getting refused with finance I contacted bipi regarding a car, I had a advisor call Daniel he was amazing from start to finish and I had my Audi A3 delivered yesterday after 10 days highly recommended and a great experience

The renting was good, a bit expensive because there was limited availability for automatic cars. But overall very professional.

I had a car with them for 3 years and I give them 1-star.

Why?

I had the same car for 3 years, never once got offered an upgrade, kept it immaculately and returned it in pristine condition, yet they still charged me €130 for some scratches which I couldn't really do anything about and were caused by other parked cars (you know what it's like)

Shortly into my contract one of the tires burst and I had no choice but to replace it immediately and paid for it myself. Did they reimburse me? Nope.

Given how long I've been a customer, I would've expected some more consideration and appreciation.

Poor experience. Ordered a specific car and was told it would take a month I was given a date for the car delivery. Phoned three days before and I was told there was an issue with delivery despite having paid a deposit and no one calling me.

Phoned six times the same day to get a response but was told nothing could be done and even receiving a different car would take over a week.

Asked to escalate but told there were no managers.

Awful experience stay away

Great service Got the car I wanted and put down for amazing customer service, I understand bad reviews can put anyone of but I’d say go with it and do it because you’ll be impressed will definitely stick with Bipi. Once again thank you for you continued support

PLEASE DO NOT WASTE YOUR PRECIOUS TIME AND MONEY ON THIS COMPANY. CUSTOMER SERVICE....NON EXISTANT, THEY DO NOT CARE ABOUT YOU. THEY SEND YOU A GENERIC REPLY, THEN WHEN YOU EMAIL THEM....NOTHING.As ive said previously, the initial dealing was very good.............until something goes wrong. In my case the registered my car incorrect so i couldnt drive it, then after 11 days i received an inferior replacement car. Yesterday they were to return the original car but it wasnt the same and not even a hybrid which I specifically chose and paid for.

Horrendous.

Initially happy with the service- applied for a car, and got a confirmation quickly & efficiently.

Since I have sent the deposit, my delivery has been pushed back 3 times for ‘a fault with the locking of the vehicle’

I was supposed to recieve this on the 23rd October, and then today.. now it’s been pushed back another 3 weeks. They couldn’t answer my question of ‘what have you been doing with it for the past month?’

I asked to speak to a manager and they said they didn’t have any. Bit strange.

Every time I call I get a different person saying the same thing ‘they don’t know’.

I have never dealt with a company with such bad communication and that don’t actually give you the product you ask for.

I’m now still waiting. I’ve put in a complaint but doubt that’ll get me anywhere.

Starting to wonder if it’s all just a scam?

Is this even a legitimate company? We worked with their sales department to secure a one year rental of an electric vehicle. The sales person told us it would be about 2 weeks to receive the car. Almost immediately after signing the contract and putting down a very large deposit, the delivery date was pushed back 11 days. A week later, it was pushed back by another week. Then another week. Then another week. When we tried to call, they bumped us around before telling us we'd get a call back. We never did. When I emailed, I got one line responses, which offered no solutions. Finally, when I asked to cancel the contract, they responded immediately with a willingness to cancel the whole thing. We are supposed to get our large deposit returned within 10 days, but I have a feeling we will need to fight for it. Not sure how they make any money with this sort of service.

I collected my brand new car from Bipi today and couldn’t be more delighted. I had no issues with the whole process and everything ran really smoothly. The lovely driver who met me with the car at the designated meeting point was so nice - helpful, courteous and very respectful (I’m sorry I don’t know his name but I hope this feedback gets to him) As for the car, I can only say that it looked as though it had literally just left the showroom! Really really excellent experience so far and I’m looking forward to a long and happy relationship with Bipi and would 100% recommend!

Waste of time. After spending time going through the application I received a call back and the advisor telling me they do not include insurance on new cars and I will have to source the insurance myself. Not as advertised on the website and comms emails

Beautiful car, great service, very professional.service. I would recommend