Bird Travel Reviews 

197
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

We have had 3 trips with Bird Travel. 1st trip was to Singapore and Malaysia. Package was put togather by Oscar. He suggested that we should go to Maldives and then to Singapore. This was not in our i... See more

Rated 4 out of 5 stars

Handy when you are busy and navigating booking flights at the last min, help with check in details, travel delays etc

Rated 5 out of 5 stars

I was helped by Victor B. He certainly knew his job. I was let down badly by another agency, but Victor rectified all their errors. Anyone who needs help booking their trips successfully should call t... See more

Rated 5 out of 5 stars

It's was wonderful in communicating with Mr Joy without any inconvenience caused. Mr Joy is very kind and respectable. May God bless him forever. I hope you're continuing the way he is/... See more

Company details

  1. Travel agent

Written by the company

Based in the heart of London (124 City Road), Bird Travel is an established UK travel provider specialising in premium, stress-free travel management. We look after every aspect of your journey; from individual flights and boutique hotel reservations to intricate, bespoke itineraries and holiday packages. Our business is built entirely on customer satisfaction and long-term relationships. We believe that luxury lies in the details, which is why our dedicated team works tirelessly to ensure your travel is seamless from start to finish. Have you traveled with us recently? We invite you to share your experience below. Your feedback helps us maintain our exceptional standards and helps fellow travellers book with absolute confidence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

197 reviews

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4.6

All reviews

(197)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Patong 25

Lovely holiday with our friends! 4 visit at the Grande Mercure and will be back. Thanks to victor for his patience and understanding while we juggled dates and prices and hotels.. Must be just as stressful for you as it is for us.. matched other prices for us too.. will definitely use again…

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Best service received

I recently booked a ticket and the staff is wonderful, really wanna mention Jay for the lovely service provide, he was very sensitive to my information and really understood what I wanted in regard to my booking. He was very patient and very nice to talk too.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

I spoke to Victor who preempted about…

I spoke to Victor who preempted about January offer a month ago. I called him few days ago and asked for different options and he patiently assisted me. He also price matched and was kind. After the last booking he texted me and asked about the travel and this made me to come back to your travel company.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Victor & David ❤️

Great service from Victor & David. Both were so wonderful to help me find a mini break abroad for five days in Albania with a lovely hotel located close to the airport in Tirana.

Thank you both for everything with all your kindness and support. 🥰

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent travel agency

Excellent travel agency. The best one I have used till date. The service is top notch. I want to say thank you to Victor. He was exceptional giving the perfect customer service. Thank you Victor. Thank you Bird Travel😊👍

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Bird travel and Crystal were great!

I found Crystal to be very helpful in trying to find me a package holiday that suited my needs. She listened at all times I felt that I was being very well looked after. Once the holiday was booked Crystal provided regular updates to me informing me of bookings and seats. Even when I was on holiday Crystal reached out to ask if everything was ok. I will definitely ask Bird Travel in the future to find me holidays and I would strongly recommend them to everyone.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Good Vietnamese Tour

My family and myself booked a 13 day tour around Vietnam. Rav from Bird Travel was very approachable for all the questions we had prior to booking and whilst we were on the tour itself. No question was ever too much trouble. He also made sure we were okay when we were out there. Excellent tour and service.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Seamless and stress free service

RAV is very prompt and helpful, ensuring the entire experience was smooth. Overall, RAV made what is usually a time-consuming process feel effortless, and I would highly recommend their service to anyone looking for a stress-free flight booking experience.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Review for Rav

Rav totally went out of his way to arrange the return trip for my son from Australia back to England. It was a complicated booking due to price changes and the deadline, but Rav helped to ensure Michael received the best flight available in the given time frame he had to work wth.
Both myself and my son are most grateful to him, and Michael can look forward to a hapy trip home next month.
Kind regards
Susan Clift

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Oscar at BirdTravel is a shining STAR!

Oscar at BirdTravel was absolutely brilliant and a star when booking my trip to Las Vegas for February 2025. I was having difficulty with a voucher that was issued to me by Norse Atlantic but Oscar managed to solve the problem and was very patient as I cannot hear too well and neither could my cousin who was helping ne, even tho we had three hearing aids betwee us, we still found it hard to hear on the phone but Oscar was very calm and was always very polite and patient with us and stayed on the line the whole time. There were various other difficulties when booking the flight from my end and Oscar put up with all the trials I had whilst booking my flight. Eventually we did get there and my return to Las Vegas was finally booked thanks to the patience of Oscar. Thank you.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

I had and continue to have a very good…

I had and continue to have a very good experience. If I had a problem, convenient solutions were always found for me. I want to point out and say a big thank you to Victor who is impeccable professionalism, patience and excellent service. He found the most understandable option for me and has helped me tremendously lately. Victor does his job excellently, keeps things simple, finds solutions to complicated situations. Congratulations Victor for your professionalism and on this way I want to thank you again for all your help.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Garry thank you

A big thanks to Garry who made the experience of booking tickets straightforward and easy , well spoken and polite I was impressed with his level of service.
Thank you Garry I wish you good luck wit your future whatever you do .
Kind regards james

26 September 2024
Unprompted review

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