Bought Durapost Urban fence panels made by Birkdale. Installed per manufacturer guidelines. These have warped and discoloured within 18months. Thought these would last for years but already look old... See more
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I purchased some Birkdale garden lights last October from a DIY store. They are great, but one developed a fault and stopped working in March, whilst still under warranty. The DIY store wasn't very... See more
I'm a Carpenter the last 38 years and there was always a huge hole in the market for a product like this for gates etc. The fact the drill bits and hex bits come in the box is fantastic, no searchi... See more
I was very pleased with my GateMate lock (supplied by Birkdale) on my wooden back gate. It seemed to work very well. However, I was rather horrified when one of the supplied keys inexplicably bent. No... See more
Company details
Written by the company
The UK's leading wholesale supplier of gate and fencing accessories. A business created by fencers, for fencers. Established for over 35 years, Birkdale supply the industry with superior fencing and gate accessories, matched with unrivalled customer service. Brands include DuraPost, FenceMate, GateMate, SiteMate and Ellumiere.
Contact info
United Kingdom
- 0345 450 9000
- mail@birkdalesales.com
- birkdalesales.com
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Birkdale have come up trumps during…
Birkdale have come up trumps during these very difficult times and as far as we are concerned having found two people within the organisation that look after us it's all been plain sailing.
We have been loyal customers of…
We have been loyal customers of Birkdale for many years.An excellent Company to deal with.Nothing is ever too much trouble for the lovely Staff from Aquila Sarah.Tabitha.Abina.Heidi.Jack.Christian.Brian.Marion.Lynn-Marie,and any other member of your team.Of course to the Ladies,and Gentlemen in warehouse who always pack our orders with love,and care.We hope to deal with your Company for many years to come..Wishing you all every success for the future.Ann,and Gwyn x
Great Team, Knowledge and Service
We have been using Birkdale Sales for a number of years now for all of our Ironmongery and fixing products. The quality of products are second to none and all arrive well packaged with great comminication thorughout the whole order and delivery process. Laurie in particular has been a great help in pushing through new products to us and assisting on marketing and product information on these for our Sales team, although the team in the sales office are all extremely helpful with any questions we may have and can fix any issues quickly. It is genuinely a pleasure deal with Birkdale and we look forward to many more years of business together.
Dealing with Birkdale a few years
Dealing with Birkdale a few years, always helpful, good knowledge and great product quality.
Been a hard few months for the whole nation, business especially but Birkdale have always been open and honest about any issues with stock etc. Which means a lot.
Birkdale has excellent quality products…
Birkdale has excellent quality products and a pleasure to deal with, the service is always great.😀
Great products and service
We have purchased from Birkdale for many years. The quality of their products is good and their customer service is excellent. Chester is always friendly and helpful. Would recommend.
We have been dealing with Birkdale for…
We have been dealing with Birkdale for over a year now and have had nothing but good experiences with them. They offer a broad range of great products for fencing and gates and at competitive prices. Mark and Christiaan are a pleasure to deal with and are always very helpful.
Great customer service
We have traded with Birkdale for many years and have always found prices, stocks and service excellence.
Aquila and Ben have always given great customer service and are very friendly and helpful. Highly recommended
we always find birkdales products to be…
we always find birkdales products to be of a high
quality however what really stands out his how Aquila looks after us, we have many account managers with various companys however Aquila is by far the best we have come across.
She is a great asset to birkdale and thats why we have moved back to them for our prodcuts.
From the team at Hanworth Timber Co
Absolutely fantastic service
Absolutely fantastic service, nothing is ever too much, especially through difficult times. Tabitha Is a pleasure to deal with, won’t ever speak to anyone else if I can help it. Where suppliers and customers have messed us about, Birkdale have always come to the rescue. 5 stars ain’t enough really
We have dealt with Birkdale for years…
We have dealt with Birkdale for years and always found them helpful and easy to deal with. Stock is of a good standard and their ordering system is very efficient.
The Best
I've been working in the industry for a long time now when it comes to service, price, delivery times and most importantly, quality, this company out performs its competitors by far!!!
great company to deal with the sales…
great company to deal with the sales staff are always so helpful and quick with there service. Brian Markham is brilliant full of knowledge and very helpful.
Great company & and products
We always receive a great service and comunications from Laurie and all the Team at Birkdale. Good quality fencing and gate products. Highly recommended.
Praise Due
Hi. Brian Markham & Tabitha Robertson are outstanding with their help in ordering, product information and general upbeat attitude in these very difficult times. They are more than happy to help when product info is required and keeping me informed of when items are coming in to stock.
Excellent service from Chester
Excellent service from Chester, certainly asset to the company, as are all the staff very helpful and ring you back.
Helpful staff
Helpful staff, great service. Prompt delivery service also!
GREAT SERVICE!
A good, friendly, realiable service. We usually deal with Laurie who sort us out EVERYTIME!
As a company
As a company, we have used them for years. They are always reliable with quick delivery and the staff are lovely.
Tate Fencing
We have used Birkdales for several years and always found their service and quality of goods first rate. We normally deal with Aquila and Ben who are both excellent, but whoever answers the phone is always helpful.
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