Birkdale Reviews 134

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

Bought Durapost Urban fence panels made by Birkdale. Installed per manufacturer guidelines. These have warped and discoloured within 18months. Thought these would last for years but already look old... See more

Rated 5 out of 5 stars

I purchased some Birkdale garden lights last October from a DIY store. They are great, but one developed a fault and stopped working in March, whilst still under warranty. The DIY store wasn't very... See more

Rated 5 out of 5 stars

I'm a Carpenter the last 38 years and there was always a huge hole in the market for a product like this for gates etc. The fact the drill bits and hex bits come in the box is fantastic, no searchi... See more

Rated 3 out of 5 stars

I was very pleased with my GateMate lock (supplied by Birkdale) on my wooden back gate. It seemed to work very well. However, I was rather horrified when one of the supplied keys inexplicably bent. No... See more

Company details

  1. Fence Supply Shop
  2. Garden building supplier
  3. Garden Furniture Shop
  4. Landscaping Supply Shop
  5. Screw supplier

Written by the company

The UK's leading wholesale supplier of gate and fencing accessories. A business created by fencers, for fencers. Established for over 35 years, Birkdale supply the industry with superior fencing and gate accessories, matched with unrivalled customer service. Brands include DuraPost, FenceMate, GateMate, SiteMate and Ellumiere.


Contact info

4.1

Great

TrustScore 4 out of 5

134 reviews

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Asks customers to review

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant Company

Brilliant Company
Excellent Products

we needed some screws urgently and Chester
sorted us an excellent price and delivered the
goods within one day of quoting

21 October 2020
Unprompted review
Rated 5 out of 5 stars

High Quality Products

High Quality Products, Efficient easy to deal with Company

We have used Birkdale for Ironmongery products for many years because of the excellent all round service with fast effective delivery, I deal directly with Brian and Tabitha who give great customer service. Even in these tricky times the service has remained very good. Highly recommended.

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Top notch

Never have I been more compelled to reach for the crayons and colour myself tickled pink than when dealing with Birkdale. Next day deliveries, quality products, helpful sales team and the occasional Easter chocolate.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Kept us open!

Nothing but praise for Tabitha and Brian @ Birkdale, without them we would surely have had to close over the lockdown, they kept our stock levels up and allowed us to trade. Stuck with them since, selling more of their product these days as a thankyou, still no complaints.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Superb

Simply a great, very organised and efficient company, even in theses very difficult times. I normally deal with Aquila, very pleasant, no fuss and if an item is out of stock will offer an alternative wherever possible.
10/10
Keith Yorke
Maiford Ltd

20 October 2020
Unprompted review
Rated 5 out of 5 stars

I speak to Tabitha on a regular basis…

I speak to Tabitha on a regular basis and find her very helpful with answers regarding the products and promotions and new products (Durapost) and Tabitha is always happy to helpand has endless patience especially with queries or issues. Thank you.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

We have been dealing with Birkdale for…

We have been dealing with Birkdale for a number of years , always been very helpful , efficient and professional in particular Chester , especially in this current climate he has only been a phone call away with advice on stock level and deliveries etc…

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent business

We have been dealing with Birkdale for a number of years now. We mainly deal with Aquila and Sarah, they are both very helpful and very knowledgeable about the products they are selling. Deliveries always arrive promptly. Any issues are resolved efficiently. As a company we can not speak more highly of them.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

I deal with Callie on a daily basis and…

I deal with Callie on a daily basis and find her extremely helpful and knowledgeable about your products and also stock levels. You can always hear a smile in her voice and she has endless patience. She is a superb asset to your business. Thank you.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

A superb company to deal with

A superb company to deal with. Helpful, polite with great product knowledge.

Super fast delivery, supplying the best ironmongery in the UK. I cannot recommend them enough!

20 October 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service and good quality products

I am always in touch with Tabitha, who is really helpful and a knowledgeable person. Her customer service skills are always on point and she always does good deals for us. Birkdale products always are high quality compared to others, rarely have any issues with them. Definitely would recommend :)

20 October 2020
Unprompted review
Rated 5 out of 5 stars

fantastic.

We have been using Birkdale for many years now. quick and easy to make orders and always easy to contact. Helpful and friendly staff and knowledge, excellent service even through this very difficult time.

20 October 2020
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE,

Great service, great to deal with, I've only dealt with birkdale for 8 months but its been a pleasure.

they have helped us out the best they can in the difficult times we find our selves in.

19 October 2020
Unprompted review

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