birminghamwear.com Reviews 

1,205
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics and the wonderful design of their beautifully tailored suits. People also emphasize the incredible helpfulness of the staff, noting that the team guides buyers carefully through accurate measurements and personal attention. Some reviewers were not happy with the delivery process and unexpected product quality issues encountered upon opening packages. A few people mentioned that some orders arrived late, while others found that the delivered items did not match the online descriptions. Additionally, several customers experienced frustrating sizing discrepancies that required complicated exchanges or returns.

What people talk about most

Product

Clients share ambiguous opinions on product with high disagreement among reviews. Many customers express... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing suits, stylish coats, and... See more

Order

Users describe ambiguous interactions with order, reflecting a wide variety of experiences. Many customers... See more

Delivery service

People report ambiguous experiences with delivery_service, as opinions and outcomes vary widely among... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout their shopping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This website appeared a few times on Facebook, and I´m generally skeptical, but after checking Trustpilot, I was tempted by a Black Friday offer and placed an order. And from there i can only say full... See more

Rated 5 out of 5 stars

Brilliant customer service! I ordered the wrong size gloves and Stephanie from the support team immediately sent me the correct pair for free — and even told me to keep the first ones. She was supe... See more

Rated 5 out of 5 stars

Great service by Imen from Birminghamwear! He asked me what sizes I wear and responded quickly to my questions! The suit I ordered came within the advertised time schedule (the netherlands) and the qu... See more

Rated 5 out of 5 stars

The service of Birminghamwear is on top, I had some problems with the pants and Stephanie helped me all the time. I got discount for the pants, which didnt fit and got all my wishes fulfilled. The... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(1,205)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

received damaged products / no return service

received damaged products, just thrown into the parcel. No hygienic packaging. Even with these facts, seller refuses to continue the return process. Also not providing any return labels which is granted by law for such a case. Baddest experience I made so fare in online shipping during the recent years.

4 March 2026
Unprompted review
Rated 4 out of 5 stars

Excellent resolution

Received oversized suits contacted Customer Service and Veronique responded fast and worked through with a solution after sending pictures of the oversized suit. Had to return the oversized suits, new suits were shipped and all fitted.

- Main Shipping is from China ~1, 1,5 week
- Shipping from their returns center is France is OK, shipment ready Monday, received Saturday.
- Excellent Customer Service

20 February 2026
Unprompted review
Rated 5 out of 5 stars

costume peaky blinder

Very satisfied with my purchase of a Peaky Blinders costume. It arrived a little too small, but the exchange was quick and easy. It now fits me perfectly.
Everything was handled by Stephanie, who managed everything wonderfully. Many thanks to her as well.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting for my refund – please resolve

I ordered a suit on 30Nov, but it did not arrive in time. Due to the delay, and not expected to arrive before my planned travel, I requested to cancel the order. I was informed that the order was cancelled on 11Dec, and will receive the refund in 10 days. It has been over 2 months now, and I still have not received the refund. Order number is 134647. Awating a response from the company to my emails.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, I’m very satisfied with the products I purchased — they look truly original, just like in the photos. I recommend trying the suits; a friend of mine is also asking me to place an order for him very soon 🙂✌🏻🫶🏻”

The suit is XL, my height is 1.87 cm and I weigh 83 kg.

15 February 2026
Unprompted review
Rated 4 out of 5 stars

Good product, Satisfied!!!

I had seen a few negative reviews about their products, so I was a bit unsure before ordering. However, my overall experience turned out to be quite positive.I received my product within 9 days. At the beginning, I didn’t receive any tracking updates, which was slightly concerning. After sending an enquiry, they responded within 3 days and provided the updated tracking details.The product itself is very nice and offers good quality according to the price.

Product Details:
• Size: L
• Color: Black

My Ratings:
• Customer Service: 6/10 (due to the delayed response and tracking update)
• Product Similarity to Picture: 9/10
• Product Quality: 8.5/10
• Value for Money: 8/10
• Size Match: 10/10

Overall Rating: 8.5/10

Despite the slight delay in communication, I’m satisfied with my purchase

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Vile Dropshipping Company

Dropshipping company. Items not as described. Material given as Tweed when, in fact, polyester.

Disgusting that this is somehow legal.

Site claims delivery delays due to volume of orders, when the delay is due to the items coming from China.

If I had wanted cheap rubbish - I'd have bought from the same site as Birminghamwear did for £2:50 and saved myself £25!

13 February 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend ordering from…

I would not recommend ordering from birminghamwear.com.

The delivery was fast and the initial response regarding the return was also quick. However, it has now been 8 weeks since we returned the item and we still have not received our refund.

We have sent multiple emails and have received no further response. The complete lack of communication and failure to process the refund is highly unprofessional and very disappointing.

At this point, it feels like customers are simply being ignored after returning their items. I expect a business to handle refunds properly and communicate transparently.

Very frustrating experience.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Victor!

Victor from the customer service team goes above and beyond for you, what a brilliant experience with him. Thank you so much for your assistance and patience, I can’t wait to receive my suit !

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Suit way too small …

Suit arrived late due to courier issue I had bought for wedding having sent all relevant measurements
I had to leave for wedding early ( it was abroad ) so my wife brought suit with her as it turns out it was way to small and some buttons were loose
I tried to return on my return but was told I missed 14 day period for return
So I’ve a suit probably 2 sizes too small
for me unworn sitting in my wardrobe
Hence the 1star review

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Product in line with expectation

Product in line with expectation. I Bought a 3 pieces suit mix tweed, viscosa and poliestere. The size is perfect. Clean 14 days for the expedition but always tracked with the tracking number. I really don't understand people judjing and giving negative feedbacks. It is everyting written in the website, both that comes from china, both the material of products. Even famous fashion stores sell the same products, with the same materials and from china, but way too expencive. What do you expect from this prices? If you are looking for a tailored suit for sure you certainly can't expect to pay 100 euros for it.
Quick advice.
On the website is written that fits tight, so take a bigger size. ( It's better having a bigger one that you can adjust that a small one that you cannot wear).

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable customer service.

In the age of AI and cold, impersonal customer service, it was amazing to work directly with Birmingham Wear. They walked with me from beginning to end, providing me with a perfect outfit from head to toe. 10/10!

20 January 2026
Unprompted review
Rated 2 out of 5 stars

I was quite disappointed with this…

I was quite disappointed with this purchase. The quality of the long coat does not match the price at all and feels rather cheap for what I paid.

The first delivery was sent to Germany instead of Switzerland. After three emails to customer service, the coat was finally re-shipped and did arrive, but the whole process was unnecessarily frustrating.

On the positive side, the fit is actually very good and flattering. Unfortunately, the red inner lining bleeds color and stains the clothes worn underneath — even when everything is completely dry. That’s a serious issue and makes the coat difficult to wear.

Overall, nice design and fit, but poor quality and avoidable problems with both delivery and materials.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Made in China terrible company

Made in China, shipped from France, nothing to do with Peaky Blinders and even less to do with Birmingham. And when you return them at your own expense, the stop replying to your emails and your refund… well forget it!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Work

Their products are awesome and the way the treat the costumers about the order is crazy. I just love it. Great team and great work.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

I have very bad experience with…

I have very bad experience with birminghamwear. I ordered for my husband a coat. By mistake i ordered wrong color. So I wasn’t able to cancel order. Customer service never answered back. I ordered another color. So i received 2 coats, with a poor quality for the price. And the size was wrong even we checked with measurements. Both coats the same size, but one is smaller slightly and the other is too big. I am not able to do return, because there is no address where you can sent, not professional, no print label to return items. No phone, only email that customer service even it’s written 24/7 never replied in any message. It’s been almost one month. The product is not English as it says. It’s a chinese. Max worth 20€. It’s like scam!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

PEAKY BLINDER

PEAKY BLINDER

I got my peaky blinders navy 3 piece suit and the black long coat (with red on the inside)...the fitment is for me a 100% on all except the pants on the lenght of it...it fits and looks tailor made. Superhappy

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Clothes are great

Clothes are great i ve bien contacted for my size and weight you just have to put the clothes on . Deliver shipment is fast and you got message to keep confiance you can also follow your ordre very well

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service and quality suite!

This website appeared a few times on Facebook, and I´m generally skeptical, but after checking Trustpilot, I was tempted by a Black Friday offer and placed an order. And from there i can only say full score to them! A few days after I placed the order, I was contacted to ask for my height and waist measurements. An email with shipment tracking information was received, allowing me to follow the order. Then I received my goods, and I was blown away! Great 3-piece Peaky Blinders suit. I´m very satisfied with the service and quality of the suite from Birmingham Wear! More orders will be placed:)

28 November 2025
Unprompted review

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