I've been ordering for my kids from them for the last two years. Most of their shoes are solid enough to be worn by both kids, which is a big plus considering the price. However, the rain boots tend t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Winter or Summer, Bisgaard Shoes are stylish and comfortable. Not only for Kids :-) Bisgaard is the brand that has accompanied us for the last 6 years and we are very satisfied with the quality, fit a... See more
We got some great Bisgaard boots for my child, but when he lost the lace and clasp from one boot, customer service said they don’t supply spare parts. These parts are quite specific to the boot an... See more
Company replied
Great materials, perfectly executed and very fast delivery. Really worth the price. You will make your feet happy and look fabulous ☺️
Company details
- Shoe shop
- also in
- Childrens Shop
Written by the company
bisgaard producerer børnesko med fokus på unikt dansk design, rene bæredygtige materialer og højt kvalificeret håndværk.
Contact info
Balticagade 10, 1. tv, 8000, Aarhus C, Denmark
- +45 73 70 92 35
- kontakt@bisgaardshoes.dk
- bisgaardshoes.dk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thermo boots
Fast delivery without any issues. The product quality is really good and we are very satisfied with it.
RETURNS ARE DIFFICULT nos refund of money
Be aware that returns are really difficult as they are not using a propert DHL service but the cheap version of it !! I could't find any drop off point near by where I live and Bisgaard is asking me to pay for return even I live in France. VERY EXPENSIVE RETURN .
Quite strange for shoses that cost quite a lot of money !!

Reply from bisgaard
Very soft and friendly with the foot…
Very soft and friendly with the foot development of my little one 👌🏼
Amazing and long lasting quality
Amazing and long lasting quality. These shoes look special ⭐️
The most comfortable heeled boots I own…
The most comfortable heeled boots I own and such fine quality.
True to size and price reasonable
True to size and price reasonable. I buy their shoes every winter for my son and he really loves them. Fast delivery and value for money
The shoes are very confortable and very…
The shoes are very confortable and very fancy for a little child.
Beautiful leather shoes
Beautiful leather shoes. Very happy with the product.
Never again! Horrible experience shopping at Bisgaard!
It’s unbelievable that the customer service didn’t mention anything about money when I called and asked the return policy! I bought many shoes for the whole family and returned some cos they didn’t fit and then for each return they deduct automatically 59 DKK!!! They don’t even mention in in their front page at all and their customer service didn’t mention it over the phone.
I will never ever shop from Bisgaard again!!!
I thought they would be more ethical but this is not ethical for customers. As a customer, I don’t have to check every single company’s return policy and get charged for buying 4.000 DKK worth items!
Always very content and happy with the…
Always very content and happy with the quality and service
Great materials
Great materials, perfectly executed and very fast delivery. Really worth the price. You will make your feet happy and look fabulous ☺️
the fur inside of the boots is falling down
Very disappointed due to the fact that the fur inside of the boots is falling down.
Fantastisk hurtig levering og super god…
Fantastisk hurtig levering og super god service. Er så glad for mine nye sko.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






