Bitiba Reviews 956

It is hit and miss when you order. One time you get an email the parcel is on it's way and when you try and find out 3 days later you see it has not been picked up by the courier or the address label... See more

Whilst Bitiba offers good prices overall, the shipping is extremely slow. There's always some sort of delay and products usually take almost 2 weeks to arrive (at least in northern Spain). It's very f... See more

My order was sent back to Bitiba, so I had to wait ages . It did get sent back to me, but why do Bitiba use couriers, who cant be bothered to deliver? This let's Bitiba down, and loses clients. Come o... See more

Su empresa de paquetería falta a la verdad (GLS). Te ponen una fecha límite y después, llegado ese día, te dice que si quieres pasar a recoger el pedido a su almacén o la supuesta nueva fecha será ha... See more

Good products. Big delivery problem. I always get half of my delivery: that what´s being delivered with GLS is excellent timing. That which is delivered with Paack NEVER arrives. I left another... See more

Your products & prices are great, but the delivery company Paack let's the company down,after numerous complaints, this company is still being used, very frustrating as you use 2 companies the other b... See more

The transport company did not deliver (GLS) said that my address did not exist. We have lived here for 20 years, no other company has problems delivering to our address.

Your bank transfer payment service is terrible. For my last order, I made an instant transfer—it was in your account in 10 seconds—and it took you 48 hours to acknowledge receipt of the transfer after... See more

I'm a customer of Bitiba.es for 5 years and I have never had a single problem with this shop. They always shipped very fast, they do not sell products that they don't have in stock, and recently when... See more

Great delivery service, never had a problem, although this time a bag of food was torn/ broken and there was loose food in the bottom of the box, which I threw away, but I’ve used them for a while, a... See more

Bitiba was recommended to me by a friend who has been ordering from them for a long time. I've ordered from them twice now and have had nothing but positive experiences. The prices are very reasonable... See more

I I like buying from the Bitiba website. Their prices are very good compared to the vet’s — about 40% cheaper. On my last order, I had to call because it was urgent and their customer service arranged... See more

great service, quick delivery and easy to contact. Very good competetive prices. Have used them many times and can only recommend BITIBA

I am a frequest custumer and buy food for my dog and cats. Very competitive prices, customer service is also very good. And fast delivery. I recommend it!

I really appreciate the excellent service from Bitiba. I have saved money buying good quality bulk pet food online for more than a year now. The quality has always been excellent and remained consis... See more

I buy food and snacks for my dogs. Very competitive prices. Fast delivery.

Good prices, catalogue and service. I recommend 100%

Well packaged and exceptional delivery, very speedy. Very happy :)

Very good prices and Service, fast supply.

Very fast delivery (within 2 days). I'm used to Bitiba in Belgium and have the same feeling. The heavy package (2 x 12 kg) was handled very well, and the delivery was correct, polite, and flawless... See more

Good range of products and reasonable prices. Only downside for me is the delivery. For years I have been able to schedule placing the order to ensure a delivery on a day I'm home. Not so on my recent... See more

Very competitive prices, diversity of food and toys. Even with the programmed delivery you still can change every time. Only minus is the delivery: it’s always delayed, don’t know if it’s their fault... See more

The products are great although the site itself is complicated to get the repeated order monthly right. The delivery is not good, the site sats 2 to 3 days it sometimes takes a lot longer. so you ne... See more

They have a huge range of products and prices are great. They also have discounts when you reach a minimum price and also like a loyalty card in which you accumulate points or more discounts. I don’t... See more

GLS lost my order but it was quickly resolved by Bitiba and resent, this time to arrived quickly. A problem with the delivery company but it seems common looking at other reviews, maybe it's time for... See more

Good company, on the ball, the only thing that has let them down is using GLS for their deliveries, they are a nightmare, nothing but trouble.

Good range of products at reasonable prices. They never have offers on the products I buy and have taken away the -3% discount which is a shame. It often takes longer than they say for things to be d... See more

Bitiba delivery service is good. Prices a bit too expensive lately. Unfortunately they still don't have a website in catalan. I hope they do have it soon

The prices are very competitive and shipping process is fast and eficiente

Great delivery and great prices

No problem. All received OK and on time

Fast delivery as promised.

I'm very satisfied, they have all the products I need and for good prices.

Good items, easy to order and suficient fast delivery makes this shop my favorite.