Hey, I am using Bitmedia for couple of months for now, absolutely no issues, payments sent within few days, 20$ minimum is very publisher friendly, keeps my faucet alive and trhiving! Real time s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
We deposited $3,000 for an advertising campaign. Approximately $1,000 was spent on delivered traffic. When we requested withdrawal of the remaining ~$2,000 in unspent funds, Bitmedia refused,... See more
I used bitmedia for the last 3 months as a publisher. I rarely get impressions, for the low impression count my ctr goes high and bitmedia banned me for that reason. But they have good customer suppor... See more
Company replied
Been a publisher at Bitmedia.io for several years, with no issues. They are one of the highest paying ad networks for crypto publishers, with quick and easy payments. Their standards for approval ar... See more
Company replied
Company details
- #11 of 13 best companies in Advertising agency
- #9 of 17 best companies in Cryptocurrency Service
- #9 of 10 best companies in Internet marketing service
- #14 of 17 best companies in Marketing agency
- #5 of 6 best companies in Media and Marketing Agency
- #11 of 12 best companies in Online marketing agency
Written by the company
Bitmedia.io is a leading crypto ad network and full-cycle marketing agency dedicated to helping blockchain and Web3 projects grow through targeted, high-performance advertising. Launched in 2014, Bitmedia was built to support the early Bitcoin ecosystem and has since evolved into a trusted partner for crypto brands worldwide. With a vast network of premium crypto websites and access to millions of highly engaged users, Bitmedia offers cutting-edge advertising solutions tailored specifically for the crypto and blockchain space. The platform provides powerful tools such as display (banner) advertising, influencer marketing, native PR distribution, and custom marketing strategies to help projects drive traffic, boost visibility, and grow user acquisition. Bitmedia.io stands out by combining AI-powered ad targeting with a deep understanding of crypto audience behavior. Promoting a DeFi protocol, NFT marketplace, exchange, or crypto casino? Bitmedia delivers your ads to the right crypto users at the exact moment they’re ready to act — more leads, more deposits, more revenue. Backed by years of industry experience and a dedicated team of crypto-native marketers, Bitmedia is the go-to platform for scalable, ROI-driven crypto marketing. From startups to established players, brands rely on Bitmedia to amplify their presence in the fast-moving digital asset space.
Bool a Consultation Now!
Written by the company
- Choose Bitmedia.IO for Crypto Project Growth
- Bitmedia.io goes beyond advertising, providing comprehensive marketing services to the crypto industry. From strategic PR distribution and influencer marketing to banner ad campaigns and custom growth consulting, Bitmedia empowers blockchain businesses to scale faster and connect with high-converting crypto audiences. Whether you're launching a new product or boosting visibility for an established platform, Bitmedia delivers data-backed marketing solutions that drive real results.
What sets us apart? - A performance guarantee!
Bitmedia is the go-to platform for scalable, ROI-driven crypto marketing
Our services include banner advertising, influencer marketing, PR distribution, and custom campaign strategies tailored specifically for DeFi, NFTs, exchanges, and crypto gambling platforms. With AI-driven ad targeting, real-time optimization, and access to premium crypto traffic, we ensure your message hits the right audience at the right time.
Contact info
71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ, London, United Kingdom
- support@bitmedia.io
- bitmedia.io
You should know
3.7
Average
147 reviews
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worst ad network ever
The worst ad network ever. I spent my money and nothing in return, they use fake traffic, not targeted. I wasted a lot of hours to set up a campaign, their system is very difficult to use, you have to do all manually from yourself. Just don't waste time & money with them.
13 March 2022
Unprompted review
Reply from Bitmedia
Hi. Thank you for your comment.
We highly appreciate you are back to advertise with us again.
We always make sure that our clients receive timely answers and have their issues resolved as soon as possible. Please contact support@bitmedia.io if you’re still experiencing issues with our platform and our support team will be more than happy to assist you.
The refund procedure is very important for us because it helps us understand how we can help our clients to get better results. So, we do examine all ad statistics with scrutiny. It may take time as we also review the traffic providers. We do fine them for the poor traffic quality and return funds to the campaign balance of particular advertisers.
We’d be definitely glad to examine your data this time taking into account set period for ad campaign running.
Let’s keep in touch to solve the issue.
World top class worst ad network
Very very very world top class worst support. I just send them email for change my account mail but still not get any response from 5 days. Worst support. Live chat also not work. Coinzilla have better support. Bitmedia don't care publisher.
3 March 2022
Unprompted review
Reply from Bitmedia
Please, send us your registered email. We couldn't find any names included "Toons". We can't find your emails
Been asking to unsubscribe from the…
Been asking to unsubscribe from the mails , went to my account page and unsubscribed and sent emails and messages countless times. They still send me emails. Last time they told me to unsubscribe on my account page (which I did ) . SPAM. unsubscribe me ffs.
I did submit my email 3 times and 4th 2 days ago , via email and chat . All i was told again was to unsubscribe on my profile page on the site (i did a very long time ago) . And still got one more email from you. Outstanding.
edit: probably solved , so I am adding stars to the review.
28 February 2022
Unprompted review
Reply from Bitmedia
Hi. Thanks for your reply. Please, send your request to our official email.
We will solve your issue as soon as possible
UPD.
Please, send your registered email to oxana@bitmedia.io. We will solve this technical issue soon
Reply from Bitmedia
Thanks for your review! We are always ready to help you in advertising your crypto project!
Great network
Great network, great communication, highly recommended.
13 October 2021
Unprompted review
Reply from Bitmedia
Hi, Arie. We are passionate about our business and strive to provide the best service possible. We truly appreciate your support and can’t wait for the opportunity to serve you again. Thank you!
All site are block this webiste I rate one star for risky and bugs this apps
This site is bugs fix this issue they block all site risky
30 September 2021
Unprompted review
Reply from Bitmedia
We highly appreciate you are back to advertise with us again.
We are solving this issue. Anyway, contact our support manager, please we will try to solve your case as soon as possible
they are too much blocking other site…
they are too much blocking other site when claiming the faucet yesterday until today maybe this is the start to argue to them or remove them from the site.
30 September 2021
Unprompted review
Reply from Bitmedia
Thank you for your comment.
We highly appreciate you are back to advertise with us again.
Sorry for some technical issues. Our technical team is working on bug fixing
Bitmedia the ones that bring me the…
Bitmedia the ones that bring me the most benefits. It was difficult for me to set up advertising campaigns, create banners, but the support team was always ready to
14 September 2021
Unprompted review
Reply from Bitmedia
Hey, Sony. Thank you so much for taking the time to leave us a 5 star rating! We really appreciate you are our client and share the word about us. We’re here for you anytime. Have a nice day!
Reply from Bitmedia
Hey Anita!
Thank you so much for taking the time to leave us such a wonderful review. We are committed to maintaining the high standard of service you've experienced and look forward to serving you again soon.
Best
Bitmedia Team
STAY AWAY!!
STAY AWAY!!! I was getting tons of Iranian leads,although my target country was UK.I informed my acc manager and she didn't do anything...WASTE OF MONEY!
19 July 2021
Unprompted review
Reply from Bitmedia
Hi, Svet. We are really sorry for this situation. You may have misconfigured GEO targeting because it is automatically marked in the settings with: “buy traffic from other regions with a discount except those which are excluded”
Anyway, contact our support manager, please we will try to solve your case as soon as possible
The guys at bitmedia know their job
The guys at bitmedia know their job, they helped us attract interested users to our platform in a very competitive niche. I would also like to mention the customer support team that helped solve my problem in a few minutes. Thanks guys for your work, I will continue to use your network!
2 July 2021
Unprompted review
Reply from Bitmedia
Hi, Alexa!
Thanks for your trust. Our ongoing success relies on the loyalty and support of customers like you. We look forward to an enjoyable business experience with you
Best
Bitmedia Team
Great company to work with advertising
We have been working with Bitmedia for a whole year. Technical support responds quickly. They always help to deal with any problem. There is something to compare with, so I recommend this company for work.
17 June 2021
Unprompted review
Reply from Bitmedia
Hi, Lyudmila. Thank you so much for taking the time to leave us a 5 star rating! We really appreciate you being our client and helping to share a few workd about our platform. We’re here for you anytime
More than happy!
Bitmedia gave me the opportunity to grow, to expand and get more traffic to the things i do, that helped me a lot. Thanks
15 June 2021
Reply from Bitmedia
Hi, Borm. Thank you for recommending us as your reliable partner. We are glad to work with you
Good quality traffic and great support
We've been using Bitmedia for 6 months now and can't fault anything. The traffic is good quality and help from support is second to none.
14 June 2021
Unprompted review
Reply from Bitmedia
Hi, Butch Miller. We are glad to be your reliable partners! Thank you for your trust.
Had no issues in 3 years.
Had no issues in 3 years.
I buy ads from bitmedia for long time and would recommend this network. Works good for promoting my cloud mining project.
7 May 2021
Unprompted review
Reply from Bitmedia
Thank you for recommending us as your reliable partner. We are glad to work with you
The best bitcoin ad network
I've been using the adnetwork since 2017 and I totally like it. Especially the account managers who can always give advice. The prices are not too high too
13 April 2021
Unprompted review
Reply from Bitmedia
Thank you for your positive feedback on cooperation with our company.
We are very glad that you are satisfied with the results. We do our best to ensure that our clients enjoy the results of cooperation with us.
Low quality traffic
1 April 2021
Unprompted review
Reply from Bitmedia
Could you please give us your registration email on our platform? We do not see your registration
Refused to provide a refund!
Refused to provide a refund.
Be careful and find yourself better advertising network to work with.
1 April 2021
Unprompted review
Reply from Bitmedia
Hello, Marcie Jackson. Could you please give us your registration email on our platform? We'll review your case.
Low quality traffic
I used to work with them early 2020 and got some nice conversion but still negative ROI.
I got refund minus 10%.
I wanted to give them a try in 2021 and deposit $1500.
Traffic is very low quality and not converting.
I asked for a refund and got refused.
I will keep update here if something changes.
1 April 2021
Unprompted review
Reply from Bitmedia
Thank you for your comment.
We highly appreciate you are back to advertise with us again.
Kindly note, last time, we have reviewed your traffic data and informed you that we disagreed with your claims regarding poor traffic quality.
You agreed with our conclusions and told us you got the best results with Bitmedia comparing other networks. However, you asked for a refund due to leaving the crypto niche.
It was the only reason we met your request.
The refund procedure is very important for us because it helps us understand how we can help our clients to get better results. So, we do examine all ad statistics with scrutiny. It may take time as we also review the traffic providers. We do fine them for the poor traffic quality and return funds to the campaign balance of particular advertisers.
We’d be definitely glad to examine your data this time taking into account set period for ad campaign running. Please, check the rules once again, we review the traffic if the ad campaign was running at least 10 days. Your ad campaign was active only 6 days. Let’s keep in touch to solve the issue.
bitmedia.io turned into a scammer
The site was completely and permanently damaged and turned into a scammer. I will share my experience of fraud with these fraudsters. For several months in a row, my ads were disabled, and I had 99,000 satosh, that is, I was not allowed to reach the minimum for withdrawal. As soon as I reached the minimum, my satoshi was converted to $ 11, even though the Bitcoin exchange rate was $ 35,000, in the future I need to transfer this $ 11 to satoshi for and it is now 35,000 satoshi, and the minimum withdrawal is 100,000. So my minimum has turned in 35,000 satosh without any explanation. I have removed all ads from the sites and no longer want to work with scammers. And after reading the reviews here, I decided to leave my own. In my opinion, there are many who have been deceived by these swindlers. So this is a scam and I do not advise working with them.
26 January 2021
Unprompted review
Reply from Bitmedia
Hi, namaidani. The amount was recalculated taking into account the daily exchange rate when you earned with us. Namely, we recalculated all the latest transactions that complete current amount. Kindly note, we make withdrawals on a daily basis. Please make requests in time.
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