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Rated 3 out of 5 stars

I've had some dodgy experiences where it looked as though charts were manipulated against me. Almost like they were SL hunting, because Trading View didn't reflect the same movement. Not enough re... See more

Rated 1 out of 5 stars

Withdrawals were endlessly delayed and excuses never stopped. Months later, Proxen~~Binders took charge and the deal changed. Truly dependable

Rated 5 out of 5 stars

Don't listen to the salty degen gamblers who have lost their money trying to become millionaires in a week. This is an amazing exchange. I have been a constant user for over 7 years now, and the servi... See more

Rated 5 out of 5 stars

Very high volume, cheap fees, fast. Ideal for those who want to leverage on Bitcoin, both buying or selling. It's a bit complicated to understand the way it works, but they are reliable and professi... See more

Company details

  1. Cryptocurrency Service
  2. Currency exchange service

Information provided by various external sources

Trade Bitcoin and other cryptocurrencies with up to 100x leverage. Fast execution, low fees, Bitcoin futures and swaps: available only on BitMEX.


Contact info

You should know

3.7

Average

TrustScore 3.5 out of 5

112 reviews

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3.7

All reviews

(112)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I've had bad and good experience on my…

I've had bad and good experience on my Investment I did with some company 2months back, lost my hard earned earnings also just recently to an unknown firm. thankful for coming in contact with a trader who referred me to @HITHFX .on telegram they got my recovery and as well solutions on your investment issues / problems on past and present.

21 April 2021
Unprompted review
Rated 2 out of 5 stars

Come back to your senses and walk out…

Come back to your senses and walk out of this trading platform for your own good. They will always make sure you end up with zero balance. Withdrawing your profits is like a pipe dream. Chargeback Base comes in handy for such problems helped me face them for a refund with much ease. Chargebackbase.com

4 April 2021
Unprompted review
Rated 1 out of 5 stars

Bitmex suspending accounts arbitrary

Following warning for all Bitmex users. My Bitcoins withdrawals are cancelled and suspended since Monday 25.05.2020 without any reason given from Bitmex so far.

Bitmex Support is not responding so far beside one guy I reached out in the Russian Telegram Chat just writing to wait for someone else responding me.

So beside writing a support ticket,
- I wrote an e-mail to to their support team
- I called the phone number: 001-800-517-3111 which appears on google when searching for Bitmex, 3 times without someone responding.
- I tried to reach staff Members directly on IRC, Telegram, Twitter without anyone responding.

The situation is very stressful for me as I don´t have access to my Bitcoins since then and I don´t know how to solve this issue as Bitmex is not very responsible.

27 October 2020
Unprompted review
Rated 3 out of 5 stars

I don't use more

I don't use more for strange line problem! I used many month ago but now there are many more user friendly!

20 October 2020
Unprompted review
Rated 4 out of 5 stars

A decent exchange

This exchange is pretty large, a global one, the UI design is somehow complex tho, not very friendly to rookies. But their server is stable compared to most exchanges.

22 September 2020
Unprompted review
Rated 3 out of 5 stars

I've had some dodgy experiences where…

I've had some dodgy experiences where it looked as though charts were manipulated against me.
Almost like they were SL hunting, because Trading View didn't reflect the same movement.

Not enough research to give 1 star, but I'd be wary.

15 August 2020
Unprompted review
Rated 1 out of 5 stars

Bitmex is one of the longest running crypto scams

This exchange has a trading desk that ptotects the exchange from risk. Thus if you put any kind of position in play over 1000 pounds they will move market to manipulate you. You can actuallt manipulate them to liquidate you while counter tradibg your own pisition as a hedge as their behaviour is that reliable. However often price moves on mex are often not reflected on the main market as seen often on xrp. You neef to stay well clear of this exchange. You are trading agaist an in house trading desk that can spike price anywhere. When i close mu acciunt they tried to access the exchange i withdrew using same email and password. Thankfully i use different passwords and never use 2fa with mex as you are undermining money on other exchanges. Mex was part of the cowboy first wave of unregulated exchanges aling with bitconnect et al. There are much better options now. I mean even if it were not a scam there are no coins on offer and you can not trade tops and bottoms as they cut the servers. This exchange is a scam. You have been warned.

9 August 2020
Unprompted review
Rated 1 out of 5 stars

YOU HAVE BEEN WARNED

Support staff is useless. They make matters even worse. Also, their charts have many scam wicks. Google them, they make you lose tons of money

25 May 2020
Unprompted review
Rated 1 out of 5 stars

Just terrible

Just terrible and utterly pointless. The entire point of this "exchange" is to put people up against each other (zero sum game) while extracting fees and liquidations from them over time. Over time no one except the exchange wins. Check the growth of their ridiculous insurance fund if you do not believe me. Stay far, far away; don't give these guys your BTC.

11 May 2020
Unprompted review
Rated 1 out of 5 stars

Extremely Poor Experience

Extremely Poor Experience! Platform is extremely complicated and you can see absurd ups and downs to terminate shorts or longs. I manage to withdraw everything. While the whales make money, the little guy is blow away.

10 April 2020
Unprompted review
Rated 2 out of 5 stars

BITMEX

I had liquidation price set 15326.50. They closed my position even when price didn’t drop below 11350…I lost all my asset like 15,700 EUR and they will not respond to my complaints...I filed in Jan 2020, it didn't take much time for my claim to be approved, my referral was partially reimbursed, so I am certain of positive outcome. I'll keep you lots informed, please stay safe.

28 March 2020
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, few days ago while the market was moving hard, Bitmex was down for some time, and all my orders were executed without being able to access the exchange. This is absolutely unacceptable and i wouldn't suggest anyone to use this exchange any more.

15 March 2020
Unprompted review
Rated 1 out of 5 stars

I used to login daily to make test…

I used to login daily to make test transaction. I invested a small amount, I was only trying to see how they work

One day I could not login. Tried resetting password, but did not get email. My account simply dissapeared. I used to get notifications about my orders, but none anymore from that day.

Tried making new account with the same email - not possible.

I think they have some purge of small accounts and keep email addresses to reject future accounts.

No support at all

5 December 2019
Unprompted review
Rated 1 out of 5 stars

Do not use Bitmex - they are fraudsters!

I was just in a long trade.
I had got in at 8264 and expected it to go up. Per my trading view graph, bitcoin went up to 8350 but on the bitmex website, their graph (which I also had live and open) had only showed that it had went up to 8276. Therefore my “take profit” alert was not triggered and I did not make any profit for the trade. They are blatant scammers!

I wish I could upload the screen shots. I will report them to the FCA as I have sufficient proof!

The worst thing is that there is nothing that you can do about it. They are based in the Seychelles with very few ethical laws! It also explains why American citizens can not use the platform without a VPN.

My advise: learn from me - join a reputable company like IG instead of bitmex.

21 October 2019
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, they locked out of my account for no reason they stole a lot of btc from me... No response at all scammers!!!!!

4 September 2019
Unprompted review

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