Bitofgold Reviews 2,378

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers had a great experience with this company. Customers are really happy with the customer service, highlighting the helpfulness and positive attitude of the staff. Many appreciate the personalized and efficient approach to resolving issues. The website is also praised for its overall user experience, offering a fun and trustworthy platform with a wide variety of games and bonuses. However, some people were dissatisfied with the payment process, specifically the withdrawal times, which can be inconsistent and sometimes lengthy. While deposits are generally fast, the time it takes to receive winnings varies, with some experiencing significant delays. There were also occasional mentions of the website being awkward to navigate or having too many advertisements.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers praise the fast deposit process and quick... See more

Website

Consumers generally express satisfaction with the website, often calling it the "best online casino" and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless sign-up, quick... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like after making a deposit you can open a treasure chest to win coupon codes and up to $10 freeplay , this is the only site that offers this promotion. They have fast deposits but there withdrawals... See more

Rated 4 out of 5 stars

Thumbs up! Always fun to play, and win. I only wish that they would process the withdrawals a little faster. Like I would even pay extra for them to do it in a timely manner, maybe take a deduction... See more

Rated 5 out of 5 stars

Signed up, received a $5 bonus, then fully verified and received another $5.. applied the $10 bonus to panda master platform.. And Won a total of $105.00 without making a deposit im able to withdraw $... See more


Company details

  1. Casino

Written by the company

BitofGold is an online crypto casino platform that offers you exceptional gaming titles where you can play and win real money. There are more than 300+ interactive online casino games you can try on BitofGold, and all of them are optimized for both desktop and mobile devices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bit Of Gold!! It’s legitimate!

I don’t know what the other players are talking about but if you read everything carefully and follow directions before you contact support it works, it’s great, it’s fun and easy to withdraw. You don’t have to make a deposit but then you are only entitled to withdraw $25 a day. I won $700 with my free sign up bonus and withdrew $25. I read all info and realized if I deposited $10 I would then be able to withdraw $50 so I did. I now have been withdrawing $50 a day since with no problem and it doesn’t take long. The way I see it is I really won $690 and I have $50 in my pocket guaranteed for the next 12 days. Oh I forgot to mention I won an additional $300 with the $10 I deposited. I would be the first to write a bad review if I had any indication that it was a scam. Customer service is also always available and very patient and helpful. Thank you BIT OF GOLD! You have a great website and I love it!

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Scam I signed up and did well enough to make…

I signed up and did well enough to make a withdrawal, but ...... They won't let me get verified, every time I try it said my info doesn't match, so I email chat and messaged so my info my id my selfie several times and I just get the run around now for 7 days.... SCAM SCAM SCAM

12 March 2025
Unprompted review
Rated 3 out of 5 stars

Great platform

Great platform, but don't think you'll be able to redeem your free play bonus when you sign up unless you make a deposit before playing it. Even if the site says otherwise. If you go to the withdrawal page, at the bottom it will state

"Note: Users who have not made any deposits on the website can withdraw maximum $25 per day".

But this is not the case. So make sure to deposit with the bonus. I have never deposited or redeemed but I know someone who has, but the fact they lied has turned me away along with the others I know. I'm not risking it, that's too big of a red flag for me. Id post photos if I could.

3 March 2025
Unprompted review
Rated 4 out of 5 stars

Great site!!

I've received payments multiple times, loading is fairly quickly, the pay outs could be a little more timely rather than taking hours to process other than that no issues!! Great service, quick to respond

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Use to be a good casino but now they…

Use to be a good casino but now they suck. Won on vegas x with the free dollar and they refuse to allow me to withdraw that can only withdraw with a deposit but if you know vegas x then you know you can't deposit if you have abalance of dollar or more and won't get free dollar unless your account is under a dollar

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Horrible service and even worse staff

Horrible service and even worse staff. I have been waiting for a withdrawal that was processing over 8 hours ago . Customer service said they expedited it at 4:39 pm and then at 11:30 pm they said they had issues with the website and it was delayed, now I can't get q response from them at all.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

They are a rip off

They are a rip off. My friend paid twice and they won’t give her her money back or deposit on the game she chose they keep bullshitting her and just tryna keep her money. They said it’s her fault , she paid twice wtf you mad for ? It’s more money in your pocket just do your damn job. Worst site ever !!! A SCAM!!!

21 February 2025
Unprompted review
Rated 1 out of 5 stars

They are a scam

They are a scam. I accidentally PAID twice and now they’re saying I have to wait longer , that’s it’s my fault . And haven’t done anything to correct except keep saying I didn’t pay then I show receipts and screenshots of previous chats and they say they’ll fix it but haven’t . THIS IS A SCAM

21 February 2025
Unprompted review

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