Bitofgold Reviews 2,378

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers had a great experience with this company. Customers are really happy with the customer service, highlighting the helpfulness and positive attitude of the staff. Many appreciate the personalized and efficient approach to resolving issues. The website is also praised for its overall user experience, offering a fun and trustworthy platform with a wide variety of games and bonuses. However, some people were dissatisfied with the payment process, specifically the withdrawal times, which can be inconsistent and sometimes lengthy. While deposits are generally fast, the time it takes to receive winnings varies, with some experiencing significant delays. There were also occasional mentions of the website being awkward to navigate or having too many advertisements.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers praise the fast deposit process and quick... See more

Website

Consumers generally express satisfaction with the website, often calling it the "best online casino" and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless sign-up, quick... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise quick support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like after making a deposit you can open a treasure chest to win coupon codes and up to $10 freeplay , this is the only site that offers this promotion. They have fast deposits but there withdrawals... See more

Rated 4 out of 5 stars

Thumbs up! Always fun to play, and win. I only wish that they would process the withdrawals a little faster. Like I would even pay extra for them to do it in a timely manner, maybe take a deduction... See more

Rated 5 out of 5 stars

Signed up, received a $5 bonus, then fully verified and received another $5.. applied the $10 bonus to panda master platform.. And Won a total of $105.00 without making a deposit im able to withdraw $... See more


Company details

  1. Casino

Written by the company

BitofGold is an online crypto casino platform that offers you exceptional gaming titles where you can play and win real money. There are more than 300+ interactive online casino games you can try on BitofGold, and all of them are optimized for both desktop and mobile devices.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Denied winning from daily $1 bonus

I won with Vegas-x daily $1 bonus. They claim they don’t cash out winnings from daily bonuses. Highly sketchy. Go with somewhere else. This kind of seedy behavior doesn’t deserve your money.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Beware everyone watch your funds…

Beware everyone watch your funds closely I went to sleep with leaving the game at $250 and woke up to only having $23 and one contacting support they told me that I played them funds. I showed screenshots of the funds I did have and when I asked them to show me proof that I played from $250 down to $23 that of course was not given but this is all supposed to be recorded and is so I'll update when I talk to somebody that can provide information that I in fact did not play them funds that it was in fact just taken or removed from my account. And I'm sure I'm not the only one this has happened to and I won't be the last so something must be done about this crime

9 February 2025
Unprompted review
Rated 1 out of 5 stars

I won a daily bonus and made $20

I won a daily bonus and made $20. I requested to cash out. And they denied my withdrawal because I gained off a daily bonus spin. And on top of that they also denied my friend referral. Bad business!!!! Don't give them yours!!!

5 February 2025
Unprompted review
Rated 1 out of 5 stars

Said I was suppose to gwt my withdraw…

Said I was suppose to gwt my withdraw for 4 days never did they said they were having technical issues which was a lie talked to couple other people and they got there with draws had to upload my picture with drivers license so they could verify me even though I made a withdraw once the day before but will never play again was scammed out of money that i put in of my own and never got my withdraw this site lies and cant be trusted at all

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Information

Great service very helpful with any questions I had always had answers. As well as quick response time never have to wait long to get response.I highly recommend giving them a try .

22 January 2025
Unprompted review
Rated 2 out of 5 stars

I've been a long time player of bit of…

I've been a long time player of bit of gold they are a great crypto casino to play on they have plenty of platforms and the customer service is great too the only thing I wish they would improve on is there withdrawal time if they improved on that I would play alot more than I you again bitofgold and please process my withdrawal quickly this time thank you

18 January 2025
Unprompted review
Rated 2 out of 5 stars

SUPPORT SUCKS! Very tricky and misleading deceiving

everything seamed good but when i won a 120%code i was excited after i made a deposit the total amount of bonus was only given 25% which was different than the amount that showed on the amount before i confirmed checkout but when i asked support the agent said "the code may provide 120% bonus but not exactly" when i asked to explain i got back "You made a deposit of 12.00 and with that bonus totals 15.36 is that clear dear?" This didnt explain how my code that i was prized in the chest pick game after making a deposit was "120% bonus" but "not exactly" and it never got explained why that total was different before checkout and also during the processing my deposit had partly paid. i paid the whole amount. this creates trust issues that everyone should be aware of! NOT TRUSTWORTHY

16 January 2025
Unprompted review

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