I ordered some bits and parts for my Warhammer setup from Bits Monster, and I’m really impressed. The prices are very reasonable, and it’s perfect for getting those specific items without needing to b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order was dispatched right the next day and the product arrived safe here in Spain in 15 natural days. That is a bit more than I expected but within normal parameters I guess. So definitly Bitsmo... See more
Company replied
My parts came so fast after placing my order. For bits and parts prices seem totally reasonable, quick delivery was excellent. GW were annoying me because I already have bits and pieces for the Combat... See more
I’ve used Bitsmonster multiple times, pieces have always been as in great condition and have arrived as expected. When there’s something I’m after they haven’t got in stock they’ve been super helpful... See more
Company details
Written by the company
The highest rated discount Warhammer outlet & bits shop in the UK and Ireland. We offer a curated selection of 40k bits and kits at sensible prices with fast shipping in awesome crush-proof, recycled packaging. We also offer a growing range of discounted Horus Heresy kits. Most orders dispatch same or next day depending on time of ordering!
Contact info
153 Connsbrook Avenue, BT4 1JX, Belfast, United Kingdom
- 07595507770
- bobby@bitsmonster.com
- bitsmonster.com
4.3
Excellent
177 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a few warhammer parts on ebay…
I bought a few warhammer parts on ebay they all arrived the next day very carefully packaged
19 January 2023
Unprompted review
Reply from Bits Monster
Thanks for your review!
Very impressed with the service
Very impressed with the service, there isn't always a massive selection but when you do find something you like, it's at a great price and they got it to me over here in Dublin without me having to pay any additional fees, dead handy.
25 February 2023
Reply from Bits Monster
We are only about 100 miles up the road from you in Belfast :) We are a small little 2 person company so we can't stock everything unfortunately, but we are adding new stuff all the time, keep an eye on the front page of the website for the latest additions!
Satisfied
Shipped fast, everything was exactly as advertised. I will be buying more kits and bits here for sure.
23 February 2023
Reply from Bits Monster
Glad to hear it! Thanks for your review!
Efficient service…
Order system was easy and the delivery was quicker than expected. No issues at all, would recommend to all.
18 February 2023
Reply from Bits Monster
Thanks for your review Steven!
Reply from Bits Monster
Thanks for your review Thomas, always happy to have your custom
Product delivered save and sound
Bits responded to my query quickly about when my delivery will arrive
16 February 2023
Reply from Bits Monster
Thanks Matthew!
Reply from Bits Monster
Thanks for your kind words
Reply from Bits Monster
Happy to hear it! Hope to see you again soon
Good price/website needs amending or my order does
Good price, need to make amendments to the website. Under the item states
New Primaris Space Marine Aggressors - Builds 3 miniatures each with a 40mm Citadel base.
"This item ships FREE in the UK"
(Charged me postage)
Then next paragraph states
UK orders over £25 are upgraded to Free Postage automatically.
So was my order classed in the above even though the actual item description states it ships for free?
But if you order through ebay you get free shipping??
Surely coming to the website is more the sellers preffered way avoiding ebay fees? Buuutt you can not use the discount code provided from my last purchase on ebay.
All in all they were cheap enough so im not complaining. Just website needs better clarity8
10 February 2023
Reply from Bits Monster
Hi Thanks for your feedback, you shouldn't have been charged postage, most of our complete sprues ship free. I've refunded your postage. I checked and you did successfully apply the discount code we put on our leaflets.
I agree completely with your feedback, we need to update some of the copy on the site, and we will get working on that.
Got all my parts in good packaging
Got all my parts in good packaging. Excellent service
2 February 2023
Trustworthy seller
Good comms with the delay caused by Royal Mail, items as described and packaged safely. Good purchase and will buy from Bits Monster again!
3 February 2023
Reply from Bits Monster
Hopefully we won't see a repeat of that ransomware attack, or at least they will know how to work around it next time!
Amazing service
Bits monster is awesome. Kept me updated even though Royal Mail are pants. Made sure my parcel was out in time and provided tracking info. Used a couple of times now and never disappoint.
27 January 2023
Reply from Bits Monster
Thanks for your review!
Excellent service and hand delivered
Excellent service and hand delivered.
Brilliant quality hat.
Thank you.
30 January 2023
Reply from Bits Monster
Thanks for your review!
Reply from Bits Monster
I'm glad you liked the package, we put a lot of effort into our packaging to make sure things arrive safely! Thanks for your review!
Excellent customer service
Excellent customer service as always. I try to keep an eye out for what these guys have in-stock since they have nearly every bit you could want for conversions or adding to units.
27 January 2023
Reply from Bits Monster
Thanks for your review Iain, we hope to expand our bits range a lot in 2023, for now we are still very much focused on guard bits!
Reply from Bits Monster
Hi Dario, your order went out late due to the ransomware attack affecting Royal Mail exports - a notice of this problem was posted on the website at the top in the green announcement bar when you placed your order. Rest assured your order has now shipped and will be with you soon.
The fastest shipping ever
The fastest shipping ever. Good packaging. Amazing value. Can’t fault it. Thank you!
20 January 2023
Order arrived quickly and was as…
Order arrived quickly and was as described. Would order again 👍
26 January 2023
Great fast delivery
Great fast delivery, and everything in order. Thanks for a great transaction
16 January 2023
Incredible shop
Fantastic customer service in addition to providing the community with an amazing service
7 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.