Automatic AI replies and semi automatic emails are very frustrating. I didn't know I had to upload an image of my wallet (wtf) in order to retrieve my now frozen funds (wtfx2). I have been asking... See more
Company replied
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See what reviewers are saying
I am using the app since 3 months now, I am not an experienced trader, still testing and learning. It's secure, { finger print} and, what is the most important, each value is, as I can say, pe... See more
Company replied
Bitvavo performs really well for a Dutch company. You can withdraw euros and cryptocurrencies almost instantly to your bank account, especially on Revolut. Everything works well and efficiently. The b... See more
I use the platform almost daily to run some crypto trades. The UI is very intuitive but also offers an expert mode when needed. Cash withdraw usually works within 1-2 days. No problem at all. Can high... See more
Company replied
Company details
Written by the company
The Bitvavo platform was launched in 2018, with the goal to bridge the gap between traditional currencies and digital assets. Bitvavo is making digital assets accessible to everyone by offering transparent fees, a wide range of assets and an easy to use platform. Our team aims to play an important role in the rise of digital assets by offering our platform to millions of people.
Crypto starts at Bitvavo
Written by the company
- Buy, sell and store more than 190 digital currencies at the largest exchange in the Netherlands.
- The Bitvavo platform was launched in 2018, with the goal to bridge the gap between traditional currencies and digital assets. Bitvavo is making digital assets accessible to everyone by offering transparent fees, a wide range of assets and an easy to use platform. Our team aims to play an important role in the rise of digital assets by offering our platform to millions of people.
Contact info
Keizersgracht 281, 1016 ED, Amsterdam, Netherlands
- support@bitvavo.com
- bitvavo.com
You should know
4.2
Great
22K reviews
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Reply from Bitvavo
Dear Maximilian,
Thank you for your 5-star review!
We are happy to hear that Bitvavo is working well for your crypto investments. If you ever have any questions or feedback, feel free to reach out at support@bitvavo.com!
Kind regards,
Patricia - Bitvavo Support Team
Good Broker
Fast, cheap fees, good servers and the feature of a savings plan is Great ! And it’s a safe broker with a 100k savings account.
23 November 2025
Reply from Bitvavo
Dear David,
Thank you very much for complimenting us and sharing your experience on our platform. We are glad to hear that you are satisfied with Bitvavo and the savings plan!
Juliana
-Support team Bitvavo
The spread price is the best I've…
The spread price is the best I've found, with a. Simple interface and good selection of krypto.
21 November 2025
Reply from Bitvavo
Dear Tony,
Thank you for your 5-star review!
We are thrilled to hear you are enjoying our competitive fees, simple interface, and broad selection of cryptocurrencies. Your support means a lot to us.
If you ever have questions or suggestions, feel free to reach out to the team at support@bitvavo.com!
Kind regards,
Patricia - Bitvavo Support Team
I honestly like everything about it…
I honestly like everything about it especially how its my first time doing crypto but for me sometimes it gets stuck for a couple seconds
18 November 2025
Reply from Bitvavo
Dear Jayden,
Thank you for your 4-star review!
We are so glad to hear Bitvavo has been a positive experience for you, especially as you are getting started with crypto. We would like to look into your report that the app occasionally gets stuck.
Please contact our support team at support@bitvavo.com so we can help troubleshoot and ensure everything runs smoothly for you.
Kind regards,
Patricia - Bitvavo Support Team
Bitvavo changed my perspective on crypto
I switched to Bitvavo from other crypto apps and this is much better, everything is clear and simple but with a lot of details and options. Best crypto app I’ve used!
21 November 2025
Reply from Bitvavo
Dear Reviewer,
Thank you for your amazing review! We’re delighted to hear that you find Bitvavo clear, detailed, and the best crypto app you’ve used so far.
Fred – Bitvavo Support Team
Bitvavo Review
Great platform to invest in crypto: low fees and user friendly interface
15 November 2025
Reply from Bitvavo
Dear Wannes,
Thank you very much for complimenting us and sharing your experience on our platform.
We are glad to hear that you are satisfied with the low fees and ease of use on Bitvavo!
-Detlef, Support team Bitvavo
Low fees
Bitvavo is great to use and has very good, low fees. The costs are fair, and cheaper than most other crypto platforms.
15 November 2025
Reply from Bitvavo
Beste Mohammad,
Bedankt voor het delen van je beoordeling.
Fijn om te horen dat je tevreden bent met Bitvavo!
Fred - Supportteam Bitvavo
Reply from Bitvavo
Dear Nikolay,
Thank you for your 5-star review!
We are so happy to hear you are enjoying our service. Your support means a lot to us!
If you ever have any question, please reach out at support@bitvavo.com.
Kind regards,
Patricia - Bitvavo Support Team
Low fees and two modes
I discovered Bitvavo due to recommendations. I like it. It has one of the lowest fees and you can switch between regular and pro mode.
16 November 2025
Reply from Bitvavo
Dear Igor,
Thank you very much for complimenting us and sharing your experience on our platform and app. We are glad to hear that you are satisfied with Bitvavo!
-Support team Bitvavo
Reply from Bitvavo
Dear Amber,
Thank you for sharing your review.
We are glad to hear that you are satisfied with our platform!
Juliana
- Support team Bitvavo
Secure, Low-Cost, and Easy to Use
Bitvavo is one of the best exchanges I've ever used. Security is enhanced, with official regulation and guarantees that inspire confidence. The fees are extremely competitive, among the lowest in Europe, which makes all the difference for those who trade frequently. The app is clear and very easy to use, perfect for both beginners and experienced traders. I highly recommend Bitvavo to anyone looking for a secure, accessible, and transparent platform.
16 November 2025
Reply from Bitvavo
Dear Tiago,
Thank you very much for complimenting us and sharing your experience on our platform. We are glad to hear that you are satisfied with Bitvavo!
Juliana
-Support team Bitvavo
Solid App for crypto trading and investing
Solid App. Very good overview, easy to use and cheap rates. Also a lot of progress on available coins. Its regulated in the EU and I NEVER had any issue or problem.
13 November 2025
Reply from Bitvavo
Dear Thomas,
Thank you for your 5-star review!
We are happy to hear that you are enjoying the app’s ease of use, low fees, and growing coin selection.
Thanks for being part of the Bitvavo community and if you ever need help, please reach out at support@bitvavo.com!
Kind regards,
Patricia - Bitvavo Support Team
Easy to use especially for beginners
Easy to use especially for beginners. Pro Mode also helps if you’re intermediate. Love the app
16 November 2025
Reply from Bitvavo
Dear Linus,
Thank you for your 4-star review!
We are happy to hear that Bitvavo makes crypto trading easy and fun for you! We appreciate your support and are happy to have you with us.
If you ever have any questions or feedback please reach out to us at support@bitvavo.com.
Kind regards,
Patricia - Bitvavo Support Team
Reply from Bitvavo
Dear Ludovicus,
Thank you for your 5-star review!
We are glad to hear that Bitvavo makes crypto trading easy and fun for you. We appreciate your support and are happy to have you with us.
If you ever have any questions, feel free to reach out to the team at support@bitvavo.com.
Kind regards,
Patricia - Bitvavo Support Team
Reply from Bitvavo
Dear Cleo,
Thank you for your 5-star review!
We are very happy to hear that you love using Bitvavo. Your support means a lot to us, and we are glad the platform is working well for you.
If you ever have any questions or feedback please reach out to us at support@bitvavo.com.
Kind regards,
Patricia - Bitvavo Support Team
A crypto scam
A crypto scam. Stay clear of buying crypto it's an absolute scam these guys behind exchanges need to be monitored. The prices go up 10% then drop 50%. Its full of pump and dumps. There's no real value here. The big short investors make it but that's all. You will lose your money here seriously think of something else to buy or invest in. One coin I got called UXLINK dropped 90% and within a few days it recovered quite a bit, however because of some issue bitvavo stopped trading of UXLINK. Eventually we could sell but at that point it dropped back and lost the majority of funds. I waited for 6 weeks and bitvavo were the last to relist the coin witch in of it self suspicious of the platform. Stay clear. Generally the prices dropped 100% of the time when one coin gains traction with good development news the short sellers step in and the coin goes lower then were it started from. Its seriously dangers just stay away and buy gold bullion.
9 October 2025
Unprompted review
Reply from Bitvavo
Dear Al,
Thank you for your feedback.
Bitvavo is a regulated crypto‑asset service provider under MiCA, which includes rules to ensure fair, efficient and transparent trading. We don't endorse any form of 'pump & dump' trading practices.
Regarding UXLINK: a security incident occurred within the project, after which the UXLINK team initiated a token swap. We’re happy to confirm that the swap has been completed, and all eligible Bitvavo users have received their new UXLINK tokens. Throughout the process, Bitvavo maintained close contact with the UXLINK team to ensure a smooth and secure migration. If you have any questions regarding this, please don’t hesitate to reach out to us via support@bitvavo.com. We’ll be happy to help.
Selina
- Support team Bitavo
Reply from Bitvavo
Dear Andreas,
Thank you for your 5-star review!
We are happy to read you are enjoying a seamless experience with Bitvavo and that everything is working well so far.
If you ever have questions or feedback, feel free to reach out to support@bitvavo.com as we are here to help.
Kind regards,
Patricia - Bitvavo Support Team
Buying crypto works via a savings plan
Buying crypto works via a savings plan, but only within the app. Incoming transactions take a little long to process, but they are successful. Fewer notifications would be great.
11 November 2025
Reply from Bitvavo
Dear Kunde,
Thank you for your feedback! We’re glad to hear that you find the savings plan feature useful and that your transactions complete successfully. We’ll share your feedback about processing times and notifications with our team.
Fred – Bitvavo Support Team
im happy with bitvavo since years!
i use bitvavo since years and im absolut happy and can recommend it!
11 November 2025
Reply from Bitvavo
Dear Reviewer,
Thank you for your great review! We’re happy to hear that you’ve been using Bitvavo for years and that you’re so satisfied. We truly appreciate your recommendation!
Fred – Bitvavo Support Team
No problems yet
Haven't withdrawn so I can't comment on that process, but depositing and purchasing are satisfactory.
10 November 2025
Reply from Bitvavo
Dear Benedikt,
Thank you for your 4-star review!
We are happy to hear that depositing and purchasing have been satisfactory for you so far.
When you are ready to make a withdrawal, our support team is here to assist if you have any questions along the way! Just reach out to support@bitvavo.com and we will be happy to help.
Kind regards,
Patricia - Bitvavo Support Team
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