I use Bitwarden on Firefox and Android devices as my password manager. It's reliable, works perfectly and supports the new passkeys. I have been using the platform for 2 years and it's the be... See more
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I have tried on multiple occasions to install Bitwarden and get it up and running. It appears I must be quite stupid as which ever emails and PWs I set up they never subsequently work. For me the ap... See more
Bitwarden is hands down the best password manager I’ve ever used. I’ve been relying on it for over 10 years, and it has never let me down. It’s simple, fast, intuitive, and above all incredibly secure... See more
Support is really, really great. Against the incredibly modest price they ask for premium, it's a steal. Easily 5 stars if it wasn't for a 3-months lingering bug in the desktop client where it's uncle... See more
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Company details
Written by the company
With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Contact info
1 N. Calle Cesar Chavez, Suite 102 , 93103, Santa Barbara, United States
- +1-904-664-9194
- info@bitwarden.com
- bitwarden.com
Hasn’t replied to negative reviews
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Clear and patient customer support...
I managed to get into a real muddle regarding 2FA when using Bitwarden. Through a series of emails, support person David managed to sort everything out for me in a clear and patient fashion. Top quality customer service!
Total Nightmare to set up
Total Nightmare to set up, you create a master password - then it decides to not accept it and it's 100% the password you just created 2 minutes prior - extension does not work on current password - so secure you can;'t even log in most of the time as Bitwarden has a mind of its own!
Second attempt one month after 1st and still a right FAFF.
A password manager that I use and…
A password manager that I use and recommend. Novice-friendly and very good even in the free version (no blackmailing policies).
For advanced users, I would recommend KeePass, but that is not what I'd call convnient for the "normal" people. :)
Relja
Flexible and user friendly
Great they support open source and self hosting. Platform is very desirable for someone who wants to be OS independent.
Nice reliable password manager
From my experience, Bitwarden is a nice, reliable password manager, and I would recommend it to you. I just use it for private use, and I am satisfied with it. I like it better than anything I have ever used. A nice bonus is that they aren't excessive with ads trying to get you to buy premium.
A Timeless Gem in Security and Open Source
I've been using Bitwarden for many years, and I’m genuinely satisfied with every aspect of it. I rely on all its features — from the desktop and mobile apps to the browser extensions — and they have never let me down. Bitwarden has been a tremendous help in protecting not just my own security, but also in strengthening the security of people everywhere. Its dedication to the open-source community is inspiring, and it’s making a real difference for the safety of individuals and the integrity of our digital world. Without a doubt, this beloved service will remain a timeless icon in the history of security.
Beware Syncing BitWarden Authenticator with BitWarden PassWord Manager
All my authenication codes disapeared from the BitWarden Authenticator App when I synced with the Bitwarden Password Manager (after being prompted to sync by a pop up message the app). The codes didn't go into the password manager & I lost access to all of them. Bitwarden have no live chat which was not ideal, as this meant we had to email back & fouth about the issue ...which took days. In the end support were unable to help anyway.
CANNOT regain access to account
DO NOT purchase this app if you ever happen to lose or damage your phone and can't access the two-factor auth app that contains the authentication codes for the bitwarden site. This outfit CANNOT and WILL NOT help you regain access. You are basically SOL if you lose/damage your phone that had the two-factor authentication set up for the site. The only way out of it is to cancel you subscription and then delete all your data that exists. Totally unacceptable.
I’ve been using Bitwarden for several…
I’ve been using Bitwarden for several years. Its simple, user‑friendly interface and reliable sync across all devices let me sign in quickly without any extra hassle. The open‑source code on GitHub gives me confidence in the transparency and security of the vault. The free plan is enough for most users, and the paid plan is affordable, adding file encryption and priority support. I recommend it for its reliability, simplicity, and fair pricing.
Awful application
Awful application. I'm sure I enter the correct email and master-password, but it doesn't work. I lost all my passwords, delete this application from my phone and will never recommend anyone to use it. Spent a lot of time trying to log in... don't download this application!!! and don't trust them your information
No issues or complaints - It just works.
I've used bitwarden almost everyday since 2022 now and I've never had any issues. I'm on the free plan but it doesn't feel like it's limited.
I have quite a few different logins saved, slightly above 100, and it just works.
Maybe the look/UI can feel a little outdated sometimes, but that's it.
Never had any issues. It works as it should, and it does a really good job of it. 5/5
A basic feature is missing
A basic feature is missing: the sorting of the passwords. Paid users have requested that for many years, the devs have said many times it was in the works and soon released and they lied each and every time. The program is working well, but the usability is nowhere near its competitors because of that missing feature. After 7 years, the devs have not implemented a simple sort so that, for example, you can see the most recent passwords added or modified: indeed, you can't even do that!
Great Feature Rich Product
I have used Bitwarden for the past three years after switching from LastPass. I like the ongoing improvements including integration for OTP and most recently passkeys. I think the Bitwarden send is an under appreciated feature that I use weekly. Customer support is responsive and knowledgable. Only concern is the browser plug-in for Safari encounters issues but they are eventually addressed . This is only really an issue for Mac users but it can be annoying.
Comprehensive and Understandable Tech Support
I just received a comprehensive and understandable response to my Bitwarden tech support question. I've been using Bitwarden for years and intend to continue for years to come.
Best passwordmanager out there :) and…
Best passwordmanager out there :) and great support! Last time I got an competent answer 2 hours after I wrote - on a Sunday
They don't care about their customer's voice
It used to be a good software until they introduced this stupid stupid "Fill" button and was deaf to all the outrage on reddit and did not revert it the first very day (and they didn't still).
I've cancelled five paid accounts because of that and I'm looking to move somewhere else.

Reply from Bitwarden
Great password management app
Great password management app. Integrates well on mobile with facial recognition. Unbelievable that there is a free version.
BitwarExcellent, reliable. A must-have essential.
Bitwarden is hands down the best password manager I’ve ever used. I’ve been relying on it for over 10 years, and it has never let me down. It’s simple, fast, intuitive, and above all incredibly secure. The synchronization between devices works flawlessly, making life easier and saving tons of time. Highly recommended to anyone who values their online security. This app genuinely enhances the comfort of daily tasks!
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