I use Bitwarden on Firefox and Android devices as my password manager. It's reliable, works perfectly and supports the new passkeys. I have been using the platform for 2 years and it's the be... See more
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I have tried on multiple occasions to install Bitwarden and get it up and running. It appears I must be quite stupid as which ever emails and PWs I set up they never subsequently work. For me the ap... See more
Bitwarden is hands down the best password manager I’ve ever used. I’ve been relying on it for over 10 years, and it has never let me down. It’s simple, fast, intuitive, and above all incredibly secure... See more
Support is really, really great. Against the incredibly modest price they ask for premium, it's a steal. Easily 5 stars if it wasn't for a 3-months lingering bug in the desktop client where it's uncle... See more
Company replied
Company details
Written by the company
With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Contact info
1 N. Calle Cesar Chavez, Suite 102 , 93103, Santa Barbara, United States
- +1-904-664-9194
- info@bitwarden.com
- bitwarden.com
Hasn’t replied to negative reviews
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Easy to use
Easy to use; Available on all platforms I use; Opensource; strong encryption; free but I'm happy to pay for a family subscription.
Not perfect but close enough
Is it perfect? No, not even close. I have had so many minor bugs and issues it's insane. But I don't care. For what I've gained from Bitwarden the rest doesn't compare. They've had my money for many, many years and will continue for many more.
Keep up the great work!
I contacted Bitwarden a couple of times…
I contacted Bitwarden a couple of times recently with one issue and one question. They responded within the day and their replies were concise and very helpful. Great support!
All in all an excellent product and an…
All in all an excellent product and an excellent company. The company has to tackle some very technical issue and for many introduce new concepts to the end user, they do a moderately good job at this. More tutorial videos would be helpful. Their support department though was exceptional! I Needed to buy the family plan but didn't read the details correctly and accidentally bought the wrong subscription, (premium). I thought I was screwed. My mistake buying the wrong thing, I should have read more carefully, really it was on me, but I contacted support and they immediately understood the problem and issued the refund without question, and they did it very promptly. Very impressed with BitWarden. I am recommending them for my work department and for my whole company.
Superb app for Password management!
Superb app for Password management. I've considered it worth upgrading (for only $10 p.a.) to have TOTP (one-time password) 2FA on the big websites, such as google, amazon.
bad support
ok app, but with bugs. And if you send them a bug report, they don't read it and reply badly

Reply from Bitwarden
Another censoring forum
Application itself isn't bad for a free app and still better than other similar apps, but their community is very bad. Their community forum is just another cancerous censoring forum run by power-hungry mod who silences everyone if he doesn't like your post. This sad individual(s) will flag your post and make it hidden from others whenever he wishes if he doesn't like it. Mods like that are reason why nobody bothers with forums anymore nowadays. They're cancer. As a punishment they get 1 star from me. Try to silence me here!

Reply from Bitwarden
I had a problem, problem Solved.
I had a problem, asked for help to solve it. I received timely personal feedback, not generic feedback, which greatly helped resolve my problem in a timely manner. Nice to deal with a live person and not a machine.
Thanks Ryan, I hope you and all your team keep up the the personal touch.
Question response time
I had some questions about the Bitwarden emergency contacts feature and their support staff got back to me quickly and answered my questions. as someone who depends heavily on the password vault I really appreciated the timely response. I love the product and use it all the time. I would highly recommend their product.
Loading Ipdates
I had trouble loading an update and after several attempts, I contacted Bitwarden. As you would expect there was about a 12 hour delay, but they were able to solve the issue. It’s comforting to know that you can reach humans if you have a big problem.
Love the support
Love the support! Had a problem with my accounts, which could be resolved in no time. Even accidentally created costs have been refunded. Just can recommend this product with all its features and support!
The iPhone Bitwarden app stopped…
The iPhone Bitwarden app stopped accepting my master password. I emailed Bitwarden tech support and they responded in less than 24 hours with instructions to fix the new IOS 18 setting that caused the problem
After long years using the Last Pass…
After long years using the Last Pass and some leaks there I had a smooth transition to Bitwarden and I'm very happy with all features on it. Great support too. Thanks
Bitwarden support was fast and…
Bitwarden support was fast and accurate. They diagnosed the issue I was having and suggested a fix--it worked. I found them to be professional, swift, and accurate in their assistance.
I like that they listen to the users…
I like that they listen to the users and add features that are actually useful. The free release still allows syncing over internet unlike others.
Have compared with some other password…
Have compared with some other password managers that also have emergency access feature.. This one is better in the terms of UI and cheaper..
Every time I need help BW is there…
Every time I need help BW is there promptly. I have tried other password managers but always come back to BW. And the price can't be beat.
Prompt useful response.
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