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Rated 5 out of 5 stars

I use Bitwarden on Firefox and Android devices as my password manager. It's reliable, works perfectly and supports the new passkeys. I have been using the platform for 2 years and it's the be... See more

Rated 1 out of 5 stars

I have tried on multiple occasions to install Bitwarden and get it up and running. It appears I must be quite stupid as which ever emails and PWs I set up they never subsequently work. For me the ap... See more

Rated 5 out of 5 stars

Bitwarden is hands down the best password manager I’ve ever used. I’ve been relying on it for over 10 years, and it has never let me down. It’s simple, fast, intuitive, and above all incredibly secure... See more

Rated 3 out of 5 stars

Support is really, really great. Against the incredibly modest price they ask for premium, it's a steal. Easily 5 stars if it wasn't for a 3-months lingering bug in the desktop client where it's uncle... See more

Company replied

Company details

  1. Software company

Written by the company

With an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.


Contact info

3.6

Average

TrustScore 3.5 out of 5

342 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy to use

Easy to use; Available on all platforms I use; Opensource; strong encryption; free but I'm happy to pay for a family subscription.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Not perfect but close enough

Is it perfect? No, not even close. I have had so many minor bugs and issues it's insane. But I don't care. For what I've gained from Bitwarden the rest doesn't compare. They've had my money for many, many years and will continue for many more.

Keep up the great work!

1 November 2024
Unprompted review
Rated 4 out of 5 stars

All in all an excellent product and an…

All in all an excellent product and an excellent company. The company has to tackle some very technical issue and for many introduce new concepts to the end user, they do a moderately good job at this. More tutorial videos would be helpful. Their support department though was exceptional! I Needed to buy the family plan but didn't read the details correctly and accidentally bought the wrong subscription, (premium). I thought I was screwed. My mistake buying the wrong thing, I should have read more carefully, really it was on me, but I contacted support and they immediately understood the problem and issued the refund without question, and they did it very promptly. Very impressed with BitWarden. I am recommending them for my work department and for my whole company.

16 November 2024
Unprompted review
Rated 2 out of 5 stars

bad support

ok app, but with bugs. And if you send them a bug report, they don't read it and reply badly

20 November 2024
Unprompted review
Bitwarden logo

Reply from Bitwarden

Thank you for your feedback! Please reach out on the help channel and share the bugs you are experiencing

Rated 1 out of 5 stars

Another censoring forum

Application itself isn't bad for a free app and still better than other similar apps, but their community is very bad. Their community forum is just another cancerous censoring forum run by power-hungry mod who silences everyone if he doesn't like your post. This sad individual(s) will flag your post and make it hidden from others whenever he wishes if he doesn't like it. Mods like that are reason why nobody bothers with forums anymore nowadays. They're cancer. As a punishment they get 1 star from me. Try to silence me here!

17 November 2024
Unprompted review
Bitwarden logo

Reply from Bitwarden

Thank you for your feedback! We're glad to hear you find the app useful. Bitwarden strives to foster a positive and constructive community, and the team is always open to hearing ways we can improve. If you have specific concerns about moderation, feel free to reach out through our support channels—we’d love to understand your experience better. Your input helps the team continue improving both the app and the community experience.

Rated 5 out of 5 stars

I had a problem, problem Solved.

I had a problem, asked for help to solve it. I received timely personal feedback, not generic feedback, which greatly helped resolve my problem in a timely manner. Nice to deal with a live person and not a machine.
Thanks Ryan, I hope you and all your team keep up the the personal touch.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Question response time

I had some questions about the Bitwarden emergency contacts feature and their support staff got back to me quickly and answered my questions. as someone who depends heavily on the password vault I really appreciated the timely response. I love the product and use it all the time. I would highly recommend their product.

3 November 2024
Unprompted review
Rated 5 out of 5 stars

Loading Ipdates

I had trouble loading an update and after several attempts, I contacted Bitwarden. As you would expect there was about a 12 hour delay, but they were able to solve the issue. It’s comforting to know that you can reach humans if you have a big problem.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Love the support

Love the support! Had a problem with my accounts, which could be resolved in no time. Even accidentally created costs have been refunded. Just can recommend this product with all its features and support!

30 October 2024
Unprompted review
Rated 5 out of 5 stars

The iPhone Bitwarden app stopped…

The iPhone Bitwarden app stopped accepting my master password. I emailed Bitwarden tech support and they responded in less than 24 hours with instructions to fix the new IOS 18 setting that caused the problem

28 October 2024
Unprompted review

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