Black Cloud Diesel Reviews 203

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Awesome service got my clutch kit in a couple days right clutch kit write service can't Beat It thanks a lot black cloud

Rated 5 out of 5 stars

Quick shipping, perfectly packed. return was easy and the install was easy. followed the directions on the website for startup, and everything went as they said. started, ran, like a new truck! with... See more

Rated 5 out of 5 stars

It is always scary purchasing expensive parts online. We received my son's new clutch with lost bolts (I am guessing from a small hole in the box) and a small part that may have been damaged in trans... See more

Rated 5 out of 5 stars

Outstanding customer service. Even called me back at 10:00PM when I asked. I work nights so I'm asleep during the normal business hrs. Can't ask for a better company to purchase from. Product was as a... See more

Company details

  1. Car accessories shop

Information provided by various external sources

Black Cloud Diesel has what you need to add performance, power and fuel economy to your ride! Put more power to the road while cruising in your Ford Powerstroke, GM Duramax or Dodge Cummins diesel truck.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Rated 5 out of 5 stars

Quick shipping, easy install

Quick shipping, perfectly packed. return was easy and the install was easy. followed the directions on the website for startup, and everything went as they said. started, ran, like a new truck! with 300,000 miles on my original injectors, it was past time.I would do this again with without 2nd thought.
now after a couple hundred miles, no issues, runs better than ever.

19 October 2021
Rated 5 out of 5 stars

Great Customer Service

I had a question about a part and I felt like I was talking to a close friend. I eventually ordered that part and had it shipped to my builder across the country. I provided the wrong address and they helped me recover the package, getting it to the proper location. To top it off, competitive pricing.

31 August 2021
Rated 5 out of 5 stars

Replaced injectors

Replaced injectors because the o-rings were starting to leak. Very straightforward ordering, liked the no core charge and price. Did everything how they said and truck hasn’t used oil and runs better than ever.

25 June 2021
Rated 5 out of 5 stars

Great customer service

Great customer service! I got the 7.3 injectors high output 30% no programming needed. I have noticed a considerable difference in performance and towing especially. I will say it has appeared to destroy my gas mileage but I am in the process of getting an average after a few tanks. Overall very satisfied. Thanks guys.

11 April 2021
Rated 5 out of 5 stars

Duel stack kit

I called and talked to a man about my exhaust system. He told me exactly what I needed. The system was delivered very quickly and went in like it was a factory part. I love it and I will be back! Thanks!

14 February 2021
Rated 3 out of 5 stars

The bad and good

The bad: i orderd 6 injectors as a set and was sent 2 different kinds. And wasn’t sent a free shirt with it like they say they do on the website

The good: every time I called them to hash it out they answer even on a Sunday night.
They made it right and sent me the right ones within 3 -4 days and the cheapest shirt they had laying around. And the price was a lot better than most other companies. Not sure if I’ll go back or not you would think having my work truck down due to a mistake they would want to make it right with me after spending so much money but that wasn’t the case

4 February 2021
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Even called me back at 10:00PM when I asked. I work nights so I'm asleep during the normal business hrs. Can't ask for a better company to purchase from. Product was as advertised and arrived quickly in perfect condition, due to meticulous packaging. Can't say enough good about the company. We will see how it goes with my core return. Fingers crossed there are no unforeseen hangups in that department.

31 December 2020
Rated 5 out of 5 stars

My mechanic was very impressed

My mechanic was very impressed with the (30% enhanced) injectors that I received. Fast shipping was a big plus! My engine starts right up as it should now. No more plug-in cord before I go to bed. Plenty of performance is there now with out my chip and very satisfied when on the chip. “2001 F250 7.3 Super Duty”

4 December 2020
Rated 5 out of 5 stars

Hard to find good customer service but…

Hard to find good customer service but when I called black cloud diesel they answered the phone right away and gave me his 100% best the whole way through my purchase and return of the core will definitely use them again

11 September 2020
Unprompted review
Rated 5 out of 5 stars

The clutch kit I ordered was exactly…

The clutch kit I ordered was exactly what I expected. It arrived earlier than promised. Close to 500 miles on truck since installation and all is good so far.
Customer service was great. Every time I called, which was at least three or four times to ask questions a real person answered the phone and answered all my questions.

29 August 2020
Unprompted review

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