Blackeaglerecovery Reviews 

82
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and efficiency of the recovery process. Many people commend the staff for their helpfulness, friendly demeanor, and excellent communication, making stressful situations much easier to handle. Reviewers also frequently mention the fair and reasonable pricing, along with the prompt and reliable delivery service. The customer service is frequently described as outstanding, with many appreciating the quick response times and constant updates provided. Some people also felt that while the pricing might be on the higher end due to VAT, the swift and efficient service justified the cost.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the quick response times and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness,... See more

Price

People report positive experiences with price, with many reviewers finding the service affordable and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Turning a nasty experience into a great one. Liam answered promptly, gave a fair price and attended swiftly. Did the job with a minimum of fuss and was all completed clean, professionally and now... See more

Rated 5 out of 5 stars

Had to get recovery this morning due to car playing up.Liam, the driver who turned up couldn't of been more helpful. Very happy with the service.Liam kept communicating with me as soon as I made the c... See more

Rated 5 out of 5 stars

They recovered my wifes car on very short notice from the south circular. Very friendly and professional to deal with. The price was reasonable. But the service was sensational

Rated 5 out of 5 stars

Called my insurance to find out that the multicar insurance I have didn't cover one specific car for recovery and that's the one that broke down. So called a recovery service. Maz was with me in about... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

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No recent history of asking for reviews

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4.9

All reviews

(82)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The guys that came out were great

The guys that came out were great. I was stuck in the sun they picked me up bought me a chicken wrap and water and dropped me off to my location. Great service would definitely tell people to use them.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Was in a real bind

Was in a real bind - Onur made me feel looked after and sorted things out quickly. Very grateful for the support in a difficult situation! Was basically stranded on the A406. Truck came very quickly and situation resolved rapidly.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Blackeaglerecovery are the best!

We were stuck at the side of the M25, which was pretty scary. Blackeaglerecovery were brilliant- picked us up and kept checking in with us to keep us updated on their ETA. Our driver was amazing - even stopped to buy us water. I would absolutely recommend Blackeaglerecovery without hesitation- they were the best.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Brilliant recovery service quick and reliable Jake came and helped me out recovered me from Cambridge to hailsham top guy highly recommend this company

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the work

Very happy with the work. They arrived quickly and have been friendly, and have been very careful with the car. Can fully recommend.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Overall very good experience

Communication was great.
Got sorted on my issues within 2 hours when my own roadside assistance did not cover it.
The pricing is on the higher end I felt, since they have VAT added to the price quoted, though I was very happy to get my car towed within 2 hours.
Overall very good experience.
Recommended.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I had Will and he was so helpful he got…

I had Will and he was so helpful he got to us quickly and got the car on the flatbed within minutes and with care to make sure he didn’t damage the rims even more. Thank you so much for the help I will definitely be coming back to use this company again if needed L.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Great recovery company !!!

I have never used a recovery company before so was a bit worried about what to expect. All I can say is that I would highly recommend this one to anyone. Will (didn’t catch his last name) could not have been more helpful, you can tell that the company is a very close run business that relies on good service and customer care. I will certainly use them again should the need arise and will tell everyone I know about them. Friendly and professional, thanks and well done you 😊.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding! They were the only “24/7” outfit (having called 6 other firms prior to them) to respond to my call to get a car towed - Will was a really nice guy and did a great job - not cheap but not an easy recovery (car in ditch) - would have no hesitation in recommending them at all - obviously, they are not “based” in your local area (despite the clever advertising) but so what - if all those who are based in your local area can’t be bothered because it’s a Sunday, more credit to Black Eagle - thanks, Will!

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Really appreciate all the help and immaculate service. Would use again and recommend!
Thank you so much Jake!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great driver

Great driver, exactly on time and communicative. Made a car breakdown enjoyable.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much for transparent…

Thank you so much for transparent payment and 1h recovery.
Your operator Jake (Turkish Guy) was great , very kind and Polite, offered us cold drinks and turn this stressful event into a safe and pleasant journey back home where we can wait for mechanic.
Thank you Jake you are our hero !

24 June 2026
Unprompted review

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