I recently bought the Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers and I couldn’t be happier. From the first wear, they felt incredibly comfortable with no breaking-in needed. The dial fit... See more
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Review summary
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Reviews shaping this summary
The web-site is very open, clear and very easy to navigate. I was able to find the style and type of boot quickly and look at others that go into the catagory, 'That's worth looking at for next p... See more
Was looking up combat and steel capped boots and came across the UK blackhammer brand (Great name by the way),and to date have several pairs ,they are a great product ,no nonsense construction ,and ex... See more
Company replied
What started out as a slight order processing error ended in a really positive customer experience. I had only received part of my order (1 of 2 pairs). I also needed to change the size of the pair I... See more
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Company details
- #37 of 53 best companies in Safety and work wear
Written by the company
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Contact info
United Kingdom
- info@blackhammer.co.uk
- blackhammer.co.uk
4.7
Excellent
154 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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They are amazing quality and really…
They are amazing quality and really durable i am really satisfied as they are extremely light as well
27 January 2026
Reply from blackhammer.co.uk
Amazing, this is great to hear, and we hope the shoes serve you well. Our design team prioritise comfort as much as protection for our many customers who spend a large amount of time on their feet at work.
Ordered two pairs of size 10 safety…
Ordered two pairs of size 10 safety shoes (two different models). One fits me just fine, the other is too small for me. Unfortunately, I have removed the tag and I assume I cannot send it back.
26 January 2026
Reply from blackhammer.co.uk
Hi Andrei, unfortunately, you are correct, and the tag specifically says not to remove it in case of refunds. We encourage all customers to try them on first at home or indoors for fit before removing them. We are truly sorry. If you do wish to order again, please screenshot this message and send it to our customer service team, and we will be happy to offer a discount on your next purchase.
Reply from blackhammer.co.uk
Cheers Dean, glad we could be of service!
Reply from blackhammer.co.uk
Awesome Kieran, glad you have found them comfy!
This company are excellent went above…
This company are excellent went above and beyond mt expectations highly recommend
3 February 2026
Unprompted review
Reply from blackhammer.co.uk
Thank you so much for the review Samantha. We try our best and it is great to hear!
Great boots
Great boots. Ordered one day and delivered the next. Couldn’t be any better
26 January 2026
Reply from blackhammer.co.uk
Thank you for the review Greg. Did you choose the next day, or was the courier super efficient?
Reply from blackhammer.co.uk
Thank you for your review and we are happy to hear everything went smoothly
Great comfortable safety boots
Great comfortable safety boots at a very reasonable price they were with me next working day great service thanks
25 January 2026
Reply from blackhammer.co.uk
That's great to hear. Hopefully they serve you well on any long shifts
Great service
The customer service or should I call it costumer loyalty from Black hammer has been second to none . The boots I bought are so comfortable with the reassurance of the safety toecap and the steel insoles and the wide toe gives enough room for two pairs of socks with wiggle room for my toes is just great .
24 January 2026
Unprompted review
Reply from blackhammer.co.uk
Thank you for the feedback, Craig. Happy to hear the customer care team looked after you, and we will feed that back to them. Please reach out to them anytime if you need assistance
Reply from blackhammer.co.uk
Thanks Abid, much appreciated and we hope you consider us for your next pair. Please reach out to our UK Customer care team if you ever need assistance
Reply from blackhammer.co.uk
Much appreciated, John. Feel free to contact our UK customer care team if you need assistance. Contact information is available on our website.
Bad boots …
Very bad boots I can not get them onIltake size 9 and the boots are size 11
29 December 2025
Reply from blackhammer.co.uk
Hi Gino, we just wanted to confirm whether a size 11 was sent? Looking at the order, a size 10 was ordered. Regardless of whether the size 10 you ordered was still too large or a size 11 was sent, you are still eligible for our 45-day return policy.
Don't hesitate to get in touch with our UK customer care team at info@blackhammer.co.uk, and they can help you either exchange for a size 9 or offer a refund
Very good 👍😊
29 December 2025
Reply from blackhammer.co.uk
Thank you. Let us know if you ever need further assistance.
On my second pair of work trainers now…
On my second pair of work trainers now from Blackhammer and they are a hard wearing pair, waterproof, comfortable. Great grip ,
28 December 2025
Reply from blackhammer.co.uk
Thanks for the review Andrew. We are really pleased to hear your trainers are working out for you/. Feel free to contact our customer care team if you need assistance.
Great Work boots.Great grip and really…
Great Work boots.Great grip and really comfy
26 December 2025
Reply from blackhammer.co.uk
Amazong to hear. Please feel free to reach out if you ever need assistance or advice on this and any future pairs
Reply from blackhammer.co.uk
Thank you for the review. Glad you got your package safely. We aim to dispatch items within one business day, depending on the order placement date.
Fast delivery
Fast delivery, good quality, very good service. When there is a problem, they always solve it in the best way possible. I have been using this brand for many years and am extremely satisfied.
8 December 2025
Unprompted review
Reply from blackhammer.co.uk
Thank you for the review; We really appreciate your custom, and hopefully our team can serve you for many more years.
Reliable
I have had quite a few pairs of black hammer boots for work. They are so comfy, they never need breaking in, I can just take them from the box and immediately wear them all day. I walk miles 5 days a week so it's essential they are comfortable and grip well in mud etc. I don't even look elsewhere when they need replacing. Fast delivery too.
25 November 2025
Reply from blackhammer.co.uk
What a fantastic review, Angela. We hope you will never have to use them, but if you ever do, we hope you find the experience of dealing with our customer care team just as good!
Reply from blackhammer.co.uk
Thank you Spencer, we truly appreciate you as a customer
Excellent service
Excellent service. Fast delivery of goods and affordable products. Customer service A1.
25 November 2025
Reply from blackhammer.co.uk
Thanks, John, much appreciated for the review, and we will feed this back to our customer care team!
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