blackhammer.co.uk Reviews 

154
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality, durability, and comfort of the footwear, noting that the items require no breaking-in and offer great value for the price. People also highlight the fast and efficient delivery service as well as the helpful and responsive support team. Some reviewers were not happy with the third-party delivery partners, mentioning delayed packages, lost items, or general courier issues. A few consumers also experienced minor sizing discrepancies, finding certain models too small or noting slight discomfort with the protective toe caps.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the safety footwear is exceptionally... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well-made and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting outstanding speed and... See more

Price

Consumers find price to be positive, frequently highlighting the exceptional value and affordability compared... See more

Service

Clients share positive opinions on service, highlighting exceptional and prompt assistance when handling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently bought the Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers and I couldn’t be happier. From the first wear, they felt incredibly comfortable with no breaking-in needed. The dial fit... See more

Company replied

Rated 5 out of 5 stars

The web-site is very open, clear and very easy to navigate. I was able to find the style and type of boot quickly and look at others that go into the catagory, 'That's worth looking at for next p... See more

Rated 5 out of 5 stars

Was looking up combat and steel capped boots and came across the UK blackhammer brand (Great name by the way),and to date have several pairs ,they are a great product ,no nonsense construction ,and ex... See more

Company replied

Rated 5 out of 5 stars

What started out as a slight order processing error ended in a really positive customer experience. I had only received part of my order (1 of 2 pairs). I also needed to change the size of the pair I... See more

Company replied


Company details

  1. #34 of 53 best companies in Safety and work wear

Written by the company

Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(154)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Work Trainer

Order received very quickly.
Very happy with product, work trainer, quality excellent+ price is really unbeatable!!

Keep up the great work BlackHammer!! 👍

8 April 2026
Unprompted review
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Reply from blackhammer.co.uk

Thanks Craig!! We are always looking to improve our products to provide better value for our customers. Appreciate you leaving a review

Rated 5 out of 5 stars

Best trainers yet!!

Super fast delivery. Great fit and really comfortable, air bubble sole creates soft compression, would highly recommend.

29 March 2026
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Reply from blackhammer.co.uk

We really appreciate you leaving a review Keith. The air bubble shoes have been great in providing comfort for workers and something we are heavily investing in improving our current and new ranges. If you ever need assistance, please feel free to reach out to our customer care team.

Rated 5 out of 5 stars

Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers

I recently bought the Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers and I couldn’t be happier. From the first wear, they felt incredibly comfortable with no breaking-in needed. The dial fit system is a game changer—quick to adjust and gives a secure, snug fit every time.
They’re lightweight but still feel very durable and offer great protection for long days on your feet. The grip is excellent, even on slippery surfaces, and the overall design looks modern compared to typical safety footwear.
This was my first time ordering these, and I’m seriously impressed. Perfect for work—comfortable, reliable, and built to last. Highly recommend!

4 April 2026
Unprompted review
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Reply from blackhammer.co.uk

Thank you for the awesome review. The 7788 Vortex are one of the newest lines and we are so glad that the feedback has been positive. Here are some other facts about the dial fit laces. They are made of a tough tensile steel and have been tested to over 30,000 twists. once again we truly appreciate you taking the time to leave a review Graeme

Rated 5 out of 5 stars
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Reply from blackhammer.co.uk

Thank you for leaving us a review, Martin. Our service extends to after-sales support as well, so please feel free to reach out to our UK Customer Care team if you ever need assistance.

Rated 5 out of 5 stars

Super helpful … good quality product at…

Super helpful … good quality product at a fair price… very happy

25 March 2026
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Reply from blackhammer.co.uk

Thanks, Gu. We believe in empowering professionals with high-performance safety and workwear at a fair price, and we work hard to provide a positive customer experience

Rated 5 out of 5 stars

Very comfortable safety shoes

Very comfortable safety shoes. Great price, fast delivery, website easy to use

30 March 2026
Unprompted review
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Reply from blackhammer.co.uk

We really appreciate you taking the time to leave a review, Nav. We are always looking to improve our customers' overall experience, and we are really glad you had a positive experience. Please reach out to our friendly customer care team should you ever need assistance

Rated 5 out of 5 stars

Very low prices and very good quality

Very low prices and very good quality. I'm very happy with my safety shoes,they are very lightweight and very comfortable. Recommend this shop for everyone 👌

28 March 2026
Unprompted review
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Reply from blackhammer.co.uk

Thank you so much for taking the time to leave a review Gintare. Glad we could be of service and do reach out to us if you ever need assistance

Rated 5 out of 5 stars

Good quality at keen price

About 2 tear ago I found black hammers website while searching for wworkboots at a reasonable price that actually worked, previously I had tried scruffs, caterpiller and other makes, ALL of them failed within a year and thats after paying over £50 a pair for them. So I bought 2 pair of boots, different styles, the pair i wear most has now almost died, so I looked them up again and purchased a pair for me and a pair for my wife (we work together), fully expecting these to last as well as the first ones, overall prices are good, quality is as good if not better than other brands and delivery is very quick.

25 March 2026
Unprompted review
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Reply from blackhammer.co.uk

That is awesome to hear. We try our best to be the best-value brand on the market, with our mission to empower people in active professions with high-performance features without breaking the bank.

If you ever need assistance, we hope you'll feel the same about our customer care team who are second to none.

Rated 5 out of 5 stars

Great brand of Workwear etc.…

Was looking up combat and steel capped boots and came across the UK blackhammer brand (Great name by the way),and to date have several pairs ,they are a great product ,no nonsense construction ,and exactly what you want from tough footwear.Ive Used different brands over the years ,but blackhammer is up there with the best,as far as I'm concerned,also despatch time was very fast ,from ordering to getting delivery was 3 days ,which was quick from mainland UK to N Ireland.Many thanks.

23 March 2026
Unprompted review
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Reply from blackhammer.co.uk

We really appreciate you leaving this review Buck and glad you had a positive experience. If you ever need further assistance then please feel free to reach out to our customer care team and one of our colleagues will be glad to help.

Rated 4 out of 5 stars

I purchased a wide fitting Trainer

I purchased a wide fitting Trainer
it was not very wide
returned for refund

23 February 2026
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Reply from blackhammer.co.uk

Sorry, the fit wasn't quite right for you. Appreciate that customers with wider feet can sometimes find it difficult to get the right shoe

Rated 5 out of 5 stars

They fit comfortably nice wide foot…

They fit comfortably nice wide foot space

24 February 2026
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Reply from blackhammer.co.uk

Thanks, glad the wide foot shoe was a good fit. We appreciate customers who have a wider foot sometimes struggle finding the perfect fit, so want to make you aware that we now offer free exchanges

Rated 5 out of 5 stars

Speedy response

Speedy response. Accurate information and updates on progress of delivery.
Will use again

23 February 2026
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Reply from blackhammer.co.uk

Thank you for being a customer and leaving this review. Glad we could be of service and please feel free to reach out to our UK customer care team should you need assistance

Rated 5 out of 5 stars

Great product probably the comfiest…

Great product probably the comfiest work shoes ever 👍 but as a trade on his knees a lot of the time the toe caps shine quite quick

19 June 2025
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Reply from blackhammer.co.uk

Thank you for the review. We appreciate the feedback regarding the steel-toe cap. If you ever decide on another pair, then we now offer free exchanges, should you want to try one of our composite/fibreglass toe caps

Rated 5 out of 5 stars

Didn't wait long for my boots

Didn't wait long for my boots
Very comfortable.

27 February 2026
Unprompted review
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Reply from blackhammer.co.uk

Thanks for the review, William. Much appreciated, and please feel free to reach out to our team if you ever need assistance

Rated 4 out of 5 stars

Excellent quality work trainer…

Excellent quality work trainer extremely comfortable..only downside is the pull lace supplied. like the concept but nowhere to tuck it in which the end digging in your foot.

24 February 2026
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Reply from blackhammer.co.uk

Hi Nick, thank you for the feedback. The pull lace tab included in the shoe allows you to cut the laces to size. We also include an extra pair of normal laces if you want to get rid of the pull lace tab, please feel free to reach out to our customer care team if you need further assistance

Rated 5 out of 5 stars

Very good product and comfortable and…

Very good product and comfortable and delivery was very fast...
Very satisfying 😄

23 February 2026
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Reply from blackhammer.co.uk

Hey Zana, thank you so much for the review. We are glad you found them comfortable, and hopefully, they make long shifts that little bit easier!

Rated 5 out of 5 stars

Excellent company

Great company to deal with, problem with couriers sorted very promptly. Will recommend highly and use again.

22 February 2026
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Reply from blackhammer.co.uk

Thank you so much for the feedback Gordon. We will feed this back to our customer care team.

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