Black Owl Technologies Ltd Reviews 

114
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used this company many times now. Tim is my go to for any laptop issues. I know very little about technology but he is always able to interpret my vague descriptions, figure out what I need an... See more

Rated 5 out of 5 stars

Black Owl have been supporting our systems for some time now and we have no hesitation in recommending their services. Timothy Neville who looks after us, is an excellent time-keeper, very clear in... See more

Company replied

Rated 5 out of 5 stars

Tim lead us through the development of our website superbly. His guidance and advice was invaluable especially as we had never built a website before and Tim had a great way of explaining things in... See more

Rated 5 out of 5 stars

In 2019 Black Owl provided the most competitive price and best offering for our needs. Tim advised on better naming of our group on the web, registered name etc and has developed a new website for us... See more

Company replied

Company details

  1. IT support and services
  2. IT security service
  3. Internet Service Provider
  4. Web hosting company

Written by the company

Black Owl provides technical solutions to everyday problems; managing and supporting IT for businesses, charities and individuals. Black Owl are digital experts for homes, schools and businesses. Covering IT and digital support in Leicester and Leicestershire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

114 reviews

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4.8

All reviews

(114)

1 review in the last 12 months

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Rated 5 out of 5 stars

An excellent, professional and personal service.

As a Charitable Organisation (Church) will little to no experience in web hosting and network support, we have found BlackOwl to be a great help to us for a number of years now, providing us with an excellent service at very reasonable prices. Response times are excellent, the personal service is exceptional and the advice and support offered regularly is greatly appreciated. BlackOwl is an excellent option, in my opinion, for all of your website, network and IT support needs.

1 June 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Thanks Oadby Baptist Church!

It's always great to work with you, and we look forward to continuing to serve and support you going forward.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Rated 5 out of 5 stars

We wouldn't look anywhere else!

We have used Black Owl for a number of years now. Their service is second to none, nothing is too much trouble and any enquiries are dealt with in timely fashion. One of the stand out features of Black Owl is their "can do" attitude and attention to detail. They are great value for money and I can wholeheartedly recommend Tim and his team to you.

1 June 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Hi MB,

Thank you for your kind words, and I'm delighted you are pleased with the service provided! Look forward to working with you in the future.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Rated 5 out of 5 stars

Blackowl, trusted IT back up

As my knowledge of IT is limited I found it very reassuring when I met Tim who was able to advise me on the purchase and use of a new PC. I felt able to trust his recomendations and have had no reason to complain since the installation of my new equipment.
Tim is always on hand to advise if I am struggling with an issue no matter how trivial and having recommended him to colleagues they too have been satisfied with his work.

1 June 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Hi Jeremy,

Thank you for your review! It is always a pleasure to support you, and I'm glad the advice is useful.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Rated 5 out of 5 stars

A wise decision to go with Black Owl

When we first contacted Black Owl to build our website, they managed to incorporate virtually every single requirement we came up with, many of which really only became apparent once we were running with live data. They have continually offered advice that went beyond the scope of a website designer and have gone out of their way to ensure we are more than satisfied. We have been working with them now for several years and are highly delighted with the continued support, input and their real interest in the progression of our business.

We made a wise decision to go with the Owl!

1 June 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Hi Garry,

Always a pleasure working with you! So glad that you are happy with the service provided to you.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Rated 5 out of 5 stars

Black Owl

Black Owl provide a very consistent, high quality service. Technical knowledge is extremely good and all enquiries are dealt with quickly, efficiently and courteously. I can highly recommend Black Owl and the service which they provide.

1 June 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Hi Colin,

We appreciate the kind words - really pleased that you are happy with the service.

All the best.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Rated 5 out of 5 stars

A thorough and fulfilled experience…

A thorough and fulfilled experience with BlackOwl. I have been a repeat customer of BlackOwl over the past few years and I have worked with Tim on a number of projects. His flexibility and transparency mean that you get a personal touch with the service. He priced himself fairly and competitively to the level of work required and always endeavours to do an outstanding job. Tim’s work speaks for itself and you only have to look at the projects that Tim has done over the years to see the consistency in high quality.

31 May 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Hi Alex,

Thank you! It was a delight working with you, and I'm glad that you have been happy with the projects delivered.

Look forward to working with you again in the future.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Rated 5 out of 5 stars

Service and upgrade

Really happy with the Service from Black Owl. My aged laptop was becoming slower by the day. I considered saving for a new model, but instead opted to have a service and upgrade on the SSD. It now runs incredibly quickly. So happy with the result.

Thank you Black Owl!

31 May 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Hi Mr Wale,

Thank you so much for your review! We're glad that your laptop is running nice and quickly - it was a pleasure to help.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Rated 5 out of 5 stars

Very good company to deal with

Very good company to deal with. Any problems are dealt with quickly. I was having trouble with my old site with Spam emails went with BlackOwl and as soon as the new website went live all Spam stopped
Very Happy with the work they do and I can't see me leaving them for a long time

31 May 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Hi Gary,

Thank you so much for your review! We’re glad that your spam problem was easily resolved with your Black Owl hosting. We look forward to continuing to work with you.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

Rated 5 out of 5 stars

100% recommend!

Tim from Black Owl has assisted me with various IT-related issues and has also developed and hosts a website for a local theatre group that I am a committee member for.
You can always guarantee with Tim that he will put 100% of his time and effort into your query/website. His website designs are very professional whilst also sleek and his attitude towards IT support is completely non-judgemental and friendly whilst making things easy to understand, which is super important to me when admitting defeat with my tech!
I will always recommend Black Owl to others and am proud to have my website hosted by them!

31 May 2020
Unprompted review
Black Owl Technologies Ltd logo

Reply from Black Owl Technologies Ltd

Hi Hannah,

Thank you so much for your lovely review! Delighted to hear that you are happy with the service.

Kind Regards,
Tim @ Black Owl 👨🏻‍💻🦉

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