Blacks Business Brokers Reviews 

Fab company - helped with every aspect of the sale of my business, Amy Page was with me every step of the way before and after the sale - highly recommend blacks 😃

Blacks Business Brokers response time is amazing, Hayden was brilliant in working me through the things I need to do.

I had an excellent experience working with Amy. From start to finish, she was professional, friendly, and incredibly helpful. She communicated clearly throughout the process, answered all my questions promptly, and made everything feel straightforward and stress-free.

It’s rare to come across someone so genuinely dedicated to great customer service. I really appreciated her attention to detail and the personal touch she added to every interaction.

I’d happily recommend Amy to anyone — thank you again for all your help and support!

I deal with Amy Page regularly - definitely one of the most helpful agents I've had the pleasure of dealing with; down to earth, approachable and gets the job done! Would recommend Amy to any of my clients!

Grace was very helpful with finding a business. Great and very friendly service.

Thank you Grace

I really appreciated Amy’s help—she was patient, kind, and made sure I understood everything.

Great service by Hadyn Williams

Dealing with Hayden has been great .
Very efficient.

Grace was really proactive. I appreciate her help.

Been working with Hayden Williams on a couple of property business purchases and cannot recommend him enough - professional, efficient and communicative. Just what you want.

Hayden has been so so helpful at providing me with information easily to help me make informed decisions. He is super efficient and quick at responding and has been so warm and friendly to communicate with. Highly reccomend!

Grace provided me with great professional customer service which helped me a lot. Thanks a lot Grace!!

I didn't go ahead with purchase of business, I looking at, but was happy with my initial dealings with the company, Grace was helpful, and got back to me quickly with any information I required.

Great service Hayden

Amy Page is always great to work with- proactive, knowledgeable and does it all with good humour.

Really happy working with Black's, everything went much better & easier than I had anticipated.
Amy ensured a fast, smooth sale & we completed within a few weeks!
I would highly recommend.

I would like to applaud Amy Page, who dealt with the sale of our business.
From start to finish, she was efficient, showed compassion, and was so communicative between both parties.
Amy worked hard between all parties, myself, the buyer, solicitors, landlords. She worked so hard to make sure that everything went smoothly.
Her knowledge of the market is 2nd to none!! And helped to advise on all aspects of selling the business!
We would have been lost without her.

Recently used blacks brokers for the sale of a franchise business. Amy page was the one dealing with our sale and her service was awesome. She was pivotal in getting the deal done at the solicitors stage. Will definitely be using them again if needed.

My initial contact with Blacks, via Business Transfer Group, was with the Associate Corporate Director. His approach came across as overly enthusiastic, which raised early concerns about the tone of the engagement. The marketing photographs proposed were of such poor quality that I felt compelled to take them myself to ensure a basic professional standard.
The process that followed was emotionally exhausting. I eventually had to delegate negotiations to my son in order to manage the strain. While the sale did complete, it’s important to clarify that Blacks’ role was limited to introducing the buyer. From that point onward, the seller is left to manage the entire process independently. For a service that promotes professional standards, the level of support provided was minimal.

What I found most concerning was the conduct immediately after the sale. Within 24 hours, we received a pro forma invoice that included VAT, despite no formal VAT invoice being issued.
Nevertheless, the VAT was claimed and we paid. This is troubling. According to HMRC guidance, a VAT invoice must be issued when payment becomes due or goods/services are supplied, and it must include:
• A unique invoice number
• The supplier’s VAT registration number
• An itemised breakdown of goods/services
• The VAT rate and total amount charged

None of these were present. The absence of itemisation and clarity raises serious questions about Blacks’ accounting practices and compliance with VAT regulations.
One day after receiving the pro forma invoice, we were contacted to confirm receipt. The following day, we were warned of financial penalties if payment wasn’t made within seven days. The tone and urgency of these communications felt more aligned with debt collection than with a professional brokerage service.

Given Blacks’ membership with the National Association of Estate Agents (NAEA) and the Property Ombudsman (TPO) Scheme, I had expected a higher standard of professionalism. Their behaviour was not only unprofessional it was completely at odds with the standards these bodies claim to uphold. Specifically:

• NAEA Property mark Conduct and Membership Rules require members to “act with integrity and avoid any conduct that brings the profession into disrepute” and to “provide a service that is honest, transparent and fair.”

• TPO Code of Practice for Business Transfer Agents (Section 1a) states that agents must “treat all consumers fairly and provide a service that is consistent with fairness, integrity, and best practice.”

I was contacted by an Associate Director who advised that the invoice would be sent. However, to date, I have not received any invoice, and it has not appeared in my junk folder either.

My experience did not reflect these standards.
I would encourage prospective clients to read reviews carefully and ask detailed questions before proceeding. My experience was stressful, costly, and ultimately disappointing.