Blacks Business Brokers Reviews 

232
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally proactive, helpful, and professional throughout every single stage of the buying and selling journey. Reviewers frequently mention that ongoing communication is remarkably prompt, clear, and highly attentive, making complex property and business transactions feel exceptionally smooth and entirely stress-free. Some reviewers were not happy with communication gaps, explicitly mentioning that replies were completely missing, messages were frequently ignored, or that the team ultimately failed to successfully sell their business, leaving disappointed clients feeling entirely unsupported during critical commercial moments.

What people talk about most

Staff

People report positive experiences with staff, frequently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, highlighting the professional, proactive, and efficient... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising agents for their... See more

Response time

Customers experienced high satisfaction regarding response time, consistently praising the team for extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to applaud Amy Page, who dealt with the sale of our business. From start to finish, she was efficient, showed compassion, and was so communicative between both parties. Amy worked ha... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Joanne Joanne was fantastic throughout the whole process. Although she was acting on behalf of the seller rather than myself, she regularly checked in with... See more

Company replied

Rated 5 out of 5 stars

Really happy working with Black's, everything went much better & easier than I had anticipated. Amy ensured a fast, smooth sale & we completed within a few weeks! I would highly recommend.

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Grace from Blacks Business Brokers. From the very start, she was professional, approachable, and incredibly efficient. Her communication was prompt and clear... See more

Company replied


Company details

  1. Estate Agents

Written by the company

At Blacks Business Brokers we understand there is no substitute for knowledge and experience. Our dedicated and professional team has over 60 years combined expertise in the Business brokering Sector and therefore we know the important factors in achieving results. Blacks Business Brokers aims to provide a comfortable one-to-one experience with a unique way of launching businesses on to the market. Forward thinking alongside an innovative attitude are designed to offer a professional, efficient service on a more approachable level.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(232)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Billy bullshitters

They will call you constantly (Andre did ) blowing smoke up your arse telling you how muck your company is worth , you then list it and pay £1,800 and then basically ghost you - very disappointing
Also the NDA is not worth it as anyone can view your sale and then tell people any way

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Good experience working with Blacks Business…

Have been working with Blacks Business Brokers for couple of months now. The team are very friendly and helpful. Hayden Williams has communicated regularly and provide information when requested. Very helpful in providing regularly updates on progress!

24 September 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Thank you for your 5 star feedback and for taking the time to share your experience. We’re so pleased to hear that Hayden and the team have been friendly, helpful, and kept you well informed throughout the process. Hayden is glad to know his regular updates have made things easier for you.

We truly appreciate your kind words and look forward to continuing to support you.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Hayden has been a great help throughout…

Hayden has been a great help throughout the process.

23 September 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

We’re delighted to know Hayden’s support was so helpful during the process. Thank you for the 5 stars and your kind words.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Joanne Booth has been great to deal…

Joanne Booth has been great to deal with in the process

22 September 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Hi Luke,

Thank you for your 5 star review. It’s wonderful to hear that Joanne made the process such a positive one for you. She is very pleased to know her support was appreciated.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Exceptional Service from Hayden Williams

This five-star review is entirely thanks to Hayden Williams, whose calm, determined and professional manner earned the trust of both ourselves and our buyer, ultimately leading to the successful sale of the business.

19 September 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

We’re really delighted to hear that Hayden’s professionalism, calm approach, and determination helped build trust and guide the sale to a successful completion. He is very pleased to know his efforts made such a positive impact for everyone involved.

We truly appreciate your kind words.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

★★★★★ Exceptional Service

★★★★★ Exemplary Communication, Led by Joanne
I recently had the pleasure of working with Blacks Business Brokers to sell my business, and the experience was outstanding. While the entire firm operates with great professionalism, it was their exceptional standard of communication, spearheaded by my dedicated broker, Joanne, that truly defined the experience.

From our initial meeting, Joanne established a clear and transparent communication plan. She set expectations for weekly updates and was unwavering in her commitment to them. I was never left in the dark or wondering about the status of my sale, which alleviated so much of the inherent stress of the process.

Key strengths in their communication included:

Proactive and Timely Updates: Joanne was consistently ahead of the curve, providing insights on viewings, buyer feedback, and next steps before I even had to ask. Her responsiveness to emails and calls was incredibly swift, demonstrating a respect for my time and the urgency of the transaction.

Clarity and Honesty: Joanne has a exceptional ability to explain complex details in clear, understandable terms. She was always candid about the process and market conditions, ensuring I had realistic expectations while confidently guiding negotiations.

A Dedicated and Professional Point of Contact: This is where Joanne truly excelled. Having her as my single, knowledgeable point of contact was invaluable. She was consistently professional, impeccably organized, and personally ensured that every question was answered thoroughly and every concern was addressed promptly. Her communication skills are a true asset to the Blacks Brokers team.

In a high-stakes process where deals can falter due to poor communication, having Joanne as my broker made all the difference. She fostered a relationship built on trust, respect, and flawless dialogue. I cannot recommend Blacks Business Brokers highly enough, and I would specifically suggest asking for Joanne for an experience defined by effective and timely communication.

Highly recommended.

Highly recommended.

11 September 2025
Unprompted review
Blacks Business Brokers logo

Reply from Blacks Business Brokers

Thank you for your fantastic 5-star review! We’re delighted to hear how Joanne’s proactive communication and professionalism made your business sale experience so positive.

We’ll be sure to share your kind words with Joanne and the team, they’ll be thrilled to know their hard work is appreciated.

Thank you again for your recommendation, and we wish you all the best for the future.

Warm regards,
The Blacks Business Brokers Team

Rated 5 out of 5 stars

It has been a pleasure.

Working with Blacks Business Brokers has been an absolute pleasure. I was working closely with Joanne Booth, who assisted me in the process of my acquisition.

She was incredibly patient with me, as I had some issues regarding some of the partners I was working with.

I hope to continue working with Blacks moving forward, and I wish them a very prosperous future.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

What a journey

What a journey! I am so glad that I have had the support of the team at Blacks over the last few months. I initailly put my business up for sale with very little expectations. However, the infomation that they prepared and the marketing they did triggered an amazing response over several months. We had offers for the business almost immediately and we were able to take our time and choose our preffered buyer. While contract negotiations are still ongoing, I can only say that Blacks very much did what was expected from them and more. They bought the buyers to us and supported me at every step. My main contact throughout has been Joanne and she is brilliant with a catch up call every week throughout this complex process and negotiations. I can thoroughly recommend their service, very professional.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. I’m getting responses to my questions in a really quick turn around, which isn’t always the case with other agents.
It’s early stages as yet, but really happy so far so keep up the great work!
Thanks

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service selling my eLearning business

From the very beginning, the service I received from Blacks Brokers was exceptional. Their professionalism, knowledge, and communication stood out immediately. I was kept fully informed at every stage of the process, from initial enquiries to regular updates about potential buyers. This gave me great confidence and reassurance, especially as selling a business is such a significant decision.

What impressed me most was that I never felt pressured or rushed into accepting an offer that didn’t feel right. The team genuinely cared about finding the right buyer for me – not just any buyer. Their advice was honest and tailored to my situation, and I always felt that they had my best interests at heart.

Eventually, the perfect buyer came along, and thanks to Blacks Brokers, the entire process from offer to completion was incredibly smooth. Their support throughout was outstanding, and they made what could have been a stressful experience feel manageable and straightforward.

A special thank you to Joanne, who was my main point of contact. She was absolutely brilliant – always one step ahead, quick to respond, and so easy to talk to. Her efficiency and attention to detail made a huge difference, and I genuinely felt looked after.

I’m so pleased I chose to sell through Blacks Brokers. I wouldn’t hesitate to recommend them to anyone considering selling their business – they truly go above and beyond.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Sale complete

It's been a pleasure dealing with blacks business broker's, the lady who was dealing with my sale was Amy Page I personally can't thank her enough she went above and beyond to help me sell my business, it wasn't straight forward due to my personal circumstances but like I said she went above and beyond thank you Amy,I wish you all the best.

29 March 2025
Unprompted review
Rated 5 out of 5 stars

Top Class Service

I recently sold a business through Blacks Business Brokers, I dealt with Joanne Booth and her team and can honestly say that throughout the sales process they were professional, on top of things and were good communicators.
The way they deal with filtering the credible interested parties versus the wishful thinkers allowed me to continue running the daily running of business, safe in the knowledge that I was being looked after and that only serious interested parties would be presented to me.
I can't speak highly enough of Blacks Business Brokers and they job they've done for me.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Really excellent Brokers

Really excellent Brokers. I've worked with many business brokers over the last few years but none have been as attentive as Blacks. Superb service.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Joanne and the team

Joanne and the team at Blacks have made the whole process of selling our business very smooth, Joanne has kept us informed about the selling process and has had regular communication with all parties.
I would highly recommend Joanne and the team at Blacks Business Brokers

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Very good service offered by Blacks

We have been dealing with Joanne at Blacks Business Brokers in relation to an acquisition of a plumbing company. Throughout the process we have found Joanne to be extremely helpful and very quick to respond to our requests.

31 October 2024
Unprompted review

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