Blacks Business Brokers Reviews 

232
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally proactive, helpful, and professional throughout every single stage of the buying and selling journey. Reviewers frequently mention that ongoing communication is remarkably prompt, clear, and highly attentive, making complex property and business transactions feel exceptionally smooth and entirely stress-free. Some reviewers were not happy with communication gaps, explicitly mentioning that replies were completely missing, messages were frequently ignored, or that the team ultimately failed to successfully sell their business, leaving disappointed clients feeling entirely unsupported during critical commercial moments.

What people talk about most

Staff

People report positive experiences with staff, frequently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, highlighting the professional, proactive, and efficient... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising agents for their... See more

Response time

Customers experienced high satisfaction regarding response time, consistently praising the team for extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to applaud Amy Page, who dealt with the sale of our business. From start to finish, she was efficient, showed compassion, and was so communicative between both parties. Amy worked ha... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Joanne Joanne was fantastic throughout the whole process. Although she was acting on behalf of the seller rather than myself, she regularly checked in with... See more

Company replied

Rated 5 out of 5 stars

Really happy working with Black's, everything went much better & easier than I had anticipated. Amy ensured a fast, smooth sale & we completed within a few weeks! I would highly recommend.

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Grace from Blacks Business Brokers. From the very start, she was professional, approachable, and incredibly efficient. Her communication was prompt and clear... See more

Company replied


Company details

  1. Estate Agents

Written by the company

At Blacks Business Brokers we understand there is no substitute for knowledge and experience. Our dedicated and professional team has over 60 years combined expertise in the Business brokering Sector and therefore we know the important factors in achieving results. Blacks Business Brokers aims to provide a comfortable one-to-one experience with a unique way of launching businesses on to the market. Forward thinking alongside an innovative attitude are designed to offer a professional, efficient service on a more approachable level.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(232)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Can't recommend enough for their outstanding customer service. Joanne Booth keeps in contact even when nothing new so you are always aware of what is going on. Thank you for all you are doing.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

- it’s a review -

Blacks brokers seem like a good company but the credit has to be with Joanne who deals with me day to day. I’m hard work at best and she has been a credit to Black Brokers - pushing to get all the answers needed for the vendors with the right amount of phone calls and emails. I don’t like people backing off too much and I hate pushy people but Joanne has pretty much got it spot on. The believe they work hard in getting the company listed and promote to the best of their ability to try and secure a deal. They have a very robust policy to stop all the tyre kicking phone calls and any calls I have taken seem to be genuine, this is a massive time saver and keeps a good working relationship.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

My first experience with Blacks

My first experience with Blacks, and it is proving to be very fruitful. My enquiries are being dealt with by Megan, who is not only very knowledgeable, nothing seems too much trouble.
So far so good.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Megan has been absolutely amazing

Megan has been absolutely amazing, really proactive, efficient, professional and an absolute credit to Blacks Brokers, an absolute pleasure to deal with, and always willing to help! Thank you .

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Ms. Joanne Booth: Excellent Sales Progression, Customer Service and Problem - Solving Skills.

Excellent Sales Progression, Customer Service and Problem - Solving skills !!!

It's always a great pleasure indeed to work with Ms. Joanne Booth in particular and her Team in general at Blacks Business Brokers! It's been a very long while since I first started talking to her about one investment opportunity. As you can imagine there have been countless calls and emails during this period but as we get closer to the successful completion of this Acquisition pretty soon, it has been really refreshing that Ms. Joanne Booth has consistently been so helpful in many ways than one. She certainly has a very good telephone manner, exceptional Sales Progression, Customer service and Problem - solving skills which in my humble opinion, are very important in business! I would certainly recommend Ms. Joanne Booth highly as well as her Team at Blacks Business Brokers anytime, any day for sure!

Simon Tim Muwanguzi,
Managing Director,
Timo Seks Real Estate UK Ltd.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

I'm an investor/business buyer and have…

I'm an investor/business buyer and have found Blacks Business Brokers great to work with. Joanne Booth, their director, was really helpful and provided me all the information I needed to properly assess each business opportunity. If you're looking to buy a business, definitely give Blacks Business Brokers a try.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Blacks handling of a sale has been excellent

We have been dealing with Joanne for a number of months on an acquisition of a business that Blacks are selling. Throughout this time she has dealt with all issues raised extremely efficiently and has been extremely responsive. We have been suitably impressed!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Joanne has been very helpful and…

Joanne has been very helpful and supportive throughout the whole process. Me and my husband really do appreciate her services.
Well done, Jo, keep up the good work. Bless ya

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Megan was brilliant with her customer…

Megan was brilliant with her customer service and attitude towards me looking to buy a business and was great with explaining everything with me over the phone with her enquiries- 5 stars from me. I’m very happy with this business

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Blacks Brokers and Megan recommendation

Blacks Brokers and Megan Sutherst in particular have been excellent in dealing with my business requirements. I would highly recommend Blacks and if you are lucky enough for Megan to look after you, all the better!! :-)

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Useless company Not even a single lead

Useless company, not even a single lead was generated by them. Awful advertising material created.

When we attempted to sell on our own, they demanded their fees. Sent legal notice and harassed. We also cancelled the contract and sent legal notice for their non competence.

Never use them.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Very attentive and personal service…

Very attentive and personal service from Blacks Brokers. Megan Sutherst has been very helpful in this regard with frequent catch up calls with helpful suggestions to improve the appeal of my business to potential buyers.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Megan Sutherst has been amazing

Megan Sutherst has been amazing, she has tirelessly chased everything to keep things moving forward despite my woeful solicitors performance. She is always on the end of a phone to help resolve any issues, supporting both sides of the business purchase. I owe her a massive thank you!

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I have been dealing with Megan suthers for quite a few months now ,she is super efficient, very approachable and always answers callls/email highly recommend her

2 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Excellent service, friendly staff and a good atmosphere. Staff respond to enquiries within one day and they are very accommodating to each client’s needs.

Very pleased and will be returning!

27 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look