Black Tie Moving Services Reviews 

1,245
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 434 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, polite, and incredibly strong, making moves efficient and stress-free. Many people highlight the exceptional care taken with belongings, ensuring items were protected and handled with precision, leading to a smooth overall user experience. However, some people mentioned issues with damaged belongings, including furniture and glassware, and items not being unwrapped or placed correctly. A few other people also felt that the service was incomplete, with some items left in inconvenient spots or not fully unpacked as expected.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, politeness,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Product

People report ambiguous experiences with product, with many customers expressing disappointment over damaged... See more

Quality

Consumers find quality to be ambiguous, with many reporting significant damage to furniture and belongings,... See more

User experience

Clients share positive opinions on user experience, with many describing their moving process as stress-free,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more

Rated 5 out of 5 stars

This was our 2nd time hiring Black Tie for our move and they were absolutely fantastic, once again! We didn’t realize how much stuff we had, but they squeezed almost every bit of our furniture in th... See more

Rated 5 out of 5 stars

Our experience with Black Tie Moving was excellent. They kept us informed every step of the way. Their crew worked quickly to carefully cover and wrap each piece of furniture. The crew was very dilige... See more

Rated 5 out of 5 stars

This was an easy moving experience. The first phone call gave information and explanations. The two movers were professional and took care with each piece of my furniture. I am very happy with the tw... See more


Company details

  1. Removals company
  2. Removals Service
  3. Delivery Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,245)

457 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best!

The best!! I will only ever move with Black Tie Movers! The service and the team were sensational.

16 July 2026
Rated 5 out of 5 stars

Happy with service, wish there was a little more communication

Overall very happy with the service! The move coordinator was very friendly and helpful. Loading/unloading was quick and the team did a great job wrapping things up and making sure everything was protected and secured. Only thing that broke was a little crack in the lid of one of the plastic storage bins, but I'm not really bothered about it considering nothing else was damaged. Really my only complaint was I wish there was a little more communication from the team regarding timing - the delivery time was estimated at 9-10am 2 days after loading, but I had to call them when I hadn't heard anything by 11:30. The delay wasn't a big deal in and of itself, just made me a little anxious when I didn't hear anything from them. But otherwise very happy with how the job was done.

13 July 2026
Rated 5 out of 5 stars

GREAT JOB

The crew, Justin, Crews and Josh were polite, respectful, careful and hard working. Great job. Will call again when I have a move.

15 July 2026
Rated 5 out of 5 stars

All went well w the move from Del to…

All went well w the move from Del to NC. Edward, D’Andre and Dwayne were pros moving/wrapping furniture. They worked hard the entire time and had great attitudes no matter the size or weight of the object being moved. Matt was very helpful w the intro and logistics,keeping in touch during the weeks up to the move and working w our schedule

13 July 2026
Rated 4 out of 5 stars

Easy peasy with a little help

Movers made it easy. Very polite, needed some guidance for safety but overall a very positive experience. Managers should ensure movers have and use sweat rags so that they don't sweat all over owner's possessions. Movers should have box cutters and other equipment to manage the move.

13 July 2026
Rated 1 out of 5 stars

Anthony was great but other guy lacked…

Anthony was great but other guy lacked professionalism and was not very hardworking. Also the time they took was much more than needed they moved so slow. Anthony was great tho and was communicative and everything. However other guy slowed down the whole time and sucked at his job

9 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look