Black Tie Moving Services Reviews 

1,210
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting their careful handling of belongings and strong work ethic. Many people appreciate the seamless and stress-free moving experience provided, noting that the teams worked quickly and diligently to ensure satisfaction. The service is frequently described as excellent, with reviewers commending the movers for being on time, courteous, and attentive to detail. However, some customers also noted issues with product quality, reporting damaged furniture and other items during the move, and a lack of concern from management regarding these damages. A few other people also felt that communication between management and movers was lacking, leading to incorrect packing or placement of items and unfulfilled promises regarding services like unwrapping.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Service

People report positive experiences with service, with many describing it as excellent from the initial call... See more

Product

Users describe ambiguous interactions with product, with many reviewers reporting significant damage to... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers reporting significant damage to... See more

User experience

Customers had positive experiences with user experience, with many describing it as great, easy, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more

Rated 5 out of 5 stars

This was our 2nd time hiring Black Tie for our move and they were absolutely fantastic, once again! We didn’t realize how much stuff we had, but they squeezed almost every bit of our furniture in th... See more

Rated 5 out of 5 stars

Our experience with Black Tie Moving was excellent. They kept us informed every step of the way. Their crew worked quickly to carefully cover and wrap each piece of furniture. The crew was very dilige... See more

Rated 5 out of 5 stars

This was an easy moving experience. The first phone call gave information and explanations. The two movers were professional and took care with each piece of my furniture. I am very happy with the tw... See more


Company details

  1. Removals company
  2. Removals Service
  3. Delivery Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,210)

422 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality packing, nice crew, hard working

The guys did a wonderful job.
And they were two of the nicest guys.
They made a plan of who was doing what and worked until it was done.
No one stopped.
And I’m amazed of the packing process they use. Blankets and cling wrap.
The truck was packed securely and nothing was damaged.
It was a long day. Not only did they drive 8 hours, they worked very hard.
I will recommend Black Tie Moving to everyone.

11 June 2026
Rated 5 out of 5 stars

As a real estate agent

As a real estate agent, I am very selective about the vendors I recommend to my clients, and this moving company has consistently earned my trust and referrals. When it came time for my own personal move, I didn't hesitate to call them and they exceeded my expectations.

From start to finish, the team was professional, calm, organized, and incredibly hardworking. They handled every aspect of the move with care and efficiency, making what is often a stressful experience feel seamless and manageable. Their attention to detail, positive attitude, and dedication to getting the job done right were evident throughout the entire process.

It's one thing to confidently recommend a company to clients, but it's even more meaningful when they deliver the same exceptional service for your own family. I highly recommend them to anyone looking for a reliable, professional moving company. Elia Hughes The Raines Group

15 June 2026
Rated 5 out of 5 stars

Communication was great

Communication was great from start to finish! Made the appointment, scheduled the moving date, got calls from when they are showing up and what to expect from the movers.

15 June 2026
Rated 5 out of 5 stars

The best move ever.

On time, went right to work loading up at our house in Delaware. Next day, showed up on time, went right to work unloading at our new house in Pennsylvania. Malique, Ed ad Randy took good care of our items, moved them with care and placed all the boxes where we needed. It was hot, humid and they had to manage two sets of stairs, one up and one down. We couldn't be more pleased with the end result. We would highly recommend Black Tie Movers for your next move.

15 June 2026
Rated 5 out of 5 stars

Best move ever!

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely heavy and awkward furniture. No dings or scratches in either place and all the pieces/parts were thoughtfully separated and obvious. I was active duty for more than 25 years and have moved all over the world. This was the best experience by far. Wish Black Tie had been available for my other moves! Well done. Highly recommended.

13 June 2026
Rated 5 out of 5 stars

Excellent experience

The guys that moved us were professional and genuine. They made sure that we were satisfied with everything. I highly recommend Black Tie. Thank you.

13 June 2026
Rated 3 out of 5 stars

The movers were wonderful!

The movers werte wonderful. The disappointing thing was they were supposed to arrive at a certain time. However they did not arrive until a3 hours after the arrival time and no one called to inform of the delay. I had to call to inquire if they were still coming.

13 June 2026
Rated 5 out of 5 stars

Very courteous

Very courteous, and efficient! They were so fast and at the same time careful with my belongings. I couldn’t be happier with the service that they gave me

9 June 2026
Rated 1 out of 5 stars

Do NOT choose Black Tie Movers!

Lack of communication between management and movers regarding the job. When the movers arrived they were unaware that they needed to pack a few rooms and they were unaware they were moving to two different locations. Careless with my belongings in packing and moving. At one point one of the movers wiped his brow on my uncovered mattress! There is a lot of damage to the walls and furniture. The movers were told to pack the truck properly to move belongs to a separate storage unit and my new house and they got that wrong too- everything is mixed up!
I requested a call from an executive or owner- I am absolutely disappointed that I have not received a call.

6 June 2026

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