Black Tie Moving Services Reviews 

1,210
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting their careful handling of belongings and strong work ethic. Many people appreciate the seamless and stress-free moving experience provided, noting that the teams worked quickly and diligently to ensure satisfaction. The service is frequently described as excellent, with reviewers commending the movers for being on time, courteous, and attentive to detail. However, some customers also noted issues with product quality, reporting damaged furniture and other items during the move, and a lack of concern from management regarding these damages. A few other people also felt that communication between management and movers was lacking, leading to incorrect packing or placement of items and unfulfilled promises regarding services like unwrapping.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Service

People report positive experiences with service, with many describing it as excellent from the initial call... See more

Product

Users describe ambiguous interactions with product, with many reviewers reporting significant damage to... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers reporting significant damage to... See more

User experience

Customers had positive experiences with user experience, with many describing it as great, easy, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more

Rated 5 out of 5 stars

This was our 2nd time hiring Black Tie for our move and they were absolutely fantastic, once again! We didn’t realize how much stuff we had, but they squeezed almost every bit of our furniture in th... See more

Rated 5 out of 5 stars

Our experience with Black Tie Moving was excellent. They kept us informed every step of the way. Their crew worked quickly to carefully cover and wrap each piece of furniture. The crew was very dilige... See more

Rated 5 out of 5 stars

This was an easy moving experience. The first phone call gave information and explanations. The two movers were professional and took care with each piece of my furniture. I am very happy with the tw... See more


Company details

  1. Removals company
  2. Removals Service
  3. Delivery Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,210)

422 reviews in the last 12 months

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Rated 4 out of 5 stars

Quick move

I booked this move 5 days before we had to move. The movers were nice and knowledgeable, taking good care of the furniture we moved.

7 June 2026
Rated 5 out of 5 stars

Best service ever

Best service ever. On time. Professional. Friendly. Lightning fast. Careful. Communication was awesome. Will use them again in the future. Highly recommend them.

10 June 2026
Rated 5 out of 5 stars

Black Tie Moving was exceptional

The gentlemen were courteous and professional. They were very careful with our furniture while padding and wrapping.

We are glad our realtor recommended Black Tie Moving. We will definitely recommend them to others.

10 June 2026
Rated 2 out of 5 stars

Don't trust with antiques!!

Our wood floors got roughed up. Our mailbox was hit by the truck. All of the antiques were handled very, very poorly! A ca 1850 secretaries desk was disassembled after it left the house after being told it couldn't be separated. The bottom was gauged, the top was broken and hammered back in place by workers. Two other antiques had gauges in the top. A bookcase was dropped down a hill. The workers on the second trip were rude to my family when asked to move items that they had put in the wrong place (one item had to be moved 3 times to get it right). I can go on and on.....

9 June 2026
Rated 5 out of 5 stars

Great Work

A very hard-working, capable, amenable, and personable crew. They worked continuously for 9 hours straight. Thank you.

8 June 2026
Rated 2 out of 5 stars

Home Move. 10:30am-9:30pm

I want to start off by saying that the staff was very kind and polite and easy to work with but just the overall process needs a lot of improvement. The arrival was stated to be around 10 AM and they did not arrive until 1030 and later in the evening the team had taken a lunch but then that ran over as well because they had troubles with their gas card and fueling up the trucks so in terms of time management there is some improvement there.

As for the team that was coming out, we were told three people would come out at a certain hourly rate. But to my surprise 4 people came on the day of the move, which is perfectly fine, The issue I have with four people coming is no one ever informed me of the difference in the price or even confirmed if I would be OK with a different hourly rate, I found out the new hourly rate around 9:30 PM when they closed out the move and said this is how much you are going to be charged.

For this move, I had left a lot of bulk items like metal wire racks, gym bench, weights equipment, larger dressers tables, definitely bulky items. The efficiency of the team is where I had the biggest opportunity with them. one person was tasked with blanketing and plastic wrapping everything. One person took the responsibility of placing things in the truck in an inappropriate manner and the other two would go back-and-forth to get the items. The issue with the two runners was I would constantly go back to the area and identify pieces that they still need to get. Two people were not very proactive and had to be micromanaged. Also many times throughout the day the group would have quick hangout times where they would just chat. Four people was great to see, but this move was definitely dragged out far beyond what it needed to be.

There were damaged items (dresser and driveway) and many items I told them to ignore because of time and efficiency.

I am happy with the team that showed up because they were definitely nice people, we gave them drinks along the way and tips at the end of it all but overall I definitely overspent and now left with more follow up.

8 June 2026
Rated 5 out of 5 stars

Expect movers

You have the most professional guys, from Myron and Curtis to the other guys on their team. Respectful, kind, courteous, and they know how to pack....from glassware, to clothes, to metal, to garage items. They truly made this moving experience less stressful for me! Thank you, again!

4 June 2026
Rated 5 out of 5 stars

Both men were careful and took the time…

Both men were careful and took the time to carefully wrap everything that needed it. They took direction very well and were very friendly and quick.
I would hire black tie again if needed and specifically ask for the two men that moved me today!

6 June 2026
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. The movers called to verify the possibility of coming earlier than expected after finishing another job. They introduced themselves and were very professional and courteous. They treated my belongings with care, and nothing was damaged.

2 June 2026
Rated 5 out of 5 stars

Works did a fantastic job .

Works did a fantastic job .
There was a miss understanding on the packing
I had the understanding the cost to pack everything up was around 1800-1900 didn’t realize it didn’t include the supplies I have looked everywhere and can’t find my signed copy of the est. that says plus supplies. I have asked for a copy and haven’t received one yet. They keep sending in one that my wife signed when they were done. Other than that they did a fantastic job .

3 June 2026
Rated 5 out of 5 stars

Amazing experience

Amazing experience. They moved an extremely large and heavy item along with our normal household goods. They brought the right equipment and tools to handle the big object. They were very, very professional movers and took care with all of our items big and small.

4 June 2026

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