Black Tie Moving Services Reviews 

1,286
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is professional, extremely polite, and very helpful during the entire moving process, ensuring everything goes well. Consumers truly appreciate the efficient service and completely seamless user experience, which consistently makes what is normally stressful feel easy and smooth. However, some customers also noted frustrating issues with damaged furniture and broken items discovered after the move. A few reviewers mentioned that certain belongings were left unwrapped, handled poorly, or placed in inconvenient spots around the new home. People expressed disappointment when these problems occurred without any prior warning or communication from the team.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the movers are polite, punctual, and... See more

Service

Reviewers mention positive feedback about service, highlighting that the moving crew was timely,... See more

Product

Clients share ambiguous opinions on product handling and conditions during their moves. While some reviewers... See more

Quality

Customers had ambiguous experiences with quality, revealing a stark divide in opinions. While many consumers... See more

User experience

People report positive experiences with user_experience, noting that the entire process from scheduling to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, they won my business because I could talk to a human immediately on the phone. I live in Florida and was looking for packing services for my 87-year old father, who is also an Army veteran. The... See more

Rated 5 out of 5 stars

Eric and Tre were wonderful! They were pleasant to work with and diligent in their packing and moving of my things. The entire process was seamless and smooth on my end; from requesting the quote, to... See more

Rated 5 out of 5 stars

We had Shane, Miles, and Tony and they were such a great crew! They encountered a couple hiccups during the day and took them with stride. Problem solvers, hard workers, and just really nice guys who... See more

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more


Company details

  1. Removals company
  2. Removals Service
  3. Delivery Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(1,286)

494 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great workers! Very friendly and cooperative!

Great workers!! They only stopped a few minutes for pizzas that we got them. They were able to get all of our furniture in a POD. Devon wasn't sure it would all fit when arriving. Mason did not come out and check the size of our apt. or how much we had even after I tried to tell him we are in a larger apt. We also were at the end of the hall. He quoted us a much lower price than we were charged because he did not want to come and check us out. We were not pleased with the price increase. Yes, we had a third man, but if we would have had two, they would not have finished that day.

8 August 2026
Rated 5 out of 5 stars

The great personality of the moving…

The great personality of the moving crew made tis experience very good.
The reacted very well to all the ideocracies of our personally difficult drastically downsizing movie from a large house to a senior apartment.
A suggestion for future improvement would be to use hanging wardrobe boxes so that the clothes do not get as wrinkled

6 August 2026
Rated 3 out of 5 stars

Movers were great and very professional…

Movers were great and very professional even though they damaged by dropping a table. My Bill fixed the furniture with amazing touch. Loved him. As far as the communication between texts and emails from Black Tie it was a shitshow with way too many reaches out like 10-15 in two days. It has to stop and the folks that I mentioned this to seems to blame it on your terrible software.

4 August 2026
Rated 5 out of 5 stars

Great Pricing and Very Professional

First, they won my business because I could talk to a human immediately on the phone. I live in Florida and was looking for packing services for my 87-year old father, who is also an Army veteran. The pricing was fair, and they did an OUTSTANDING job taking care of my dad in my absence. My father was extremely pleased with their services, and I even caught him joking with the workers.

3 August 2026
Rated 5 out of 5 stars

Eric and Tre were wonderful

Eric and Tre were wonderful! They were pleasant to work with and diligent in their packing and moving of my things. The entire process was seamless and smooth on my end; from requesting the quote, to scheduling the service, and then day-of support and follow-up. The entire team was considerate and helped to answer any and all questions I had. And I have to say - I love the shirts!

1 August 2026
Rated 5 out of 5 stars

Great team

Great team. They work well together to pitch in as necessary to keep things moving efficiently. Very conscientious and professional throughout the move. They would be my first choice if I had to move again.

5 August 2026
Rated 5 out of 5 stars

Efficient, reliable and safe moving company

Black Tie Moving handled our entire home move—from heavy furniture to fragile kitchen items—with outstanding care, efficiency, and professionalism. Their team arrived on time, wrapped and loaded every item flawlessly, and made what is usually a stressful process completely seamless.

1 August 2026
Rated 1 out of 5 stars

scam

estimate 5100+ down payment 3400 ...lost it ....movers locked my stuff and held it hostage...police... cost $2500 cash more to get my goods back in the garage.. movers had nothing tied down ,not loaded near the way it needed all would have been trash.. i cant believe they let it happen .now iam afraid of moving industry SCAMM

25 July 2026
Unprompted review

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