Black Tie Moving Services Reviews 

1,218
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and efficiency, often highlighting their careful handling of belongings and strong work ethic. Many people appreciate the seamless and stress-free moving experience provided, noting that the teams worked quickly and diligently to ensure satisfaction. The service is frequently described as excellent, with reviewers commending the movers for being on time, courteous, and attentive to detail. However, some customers also noted issues with product quality, reporting damaged furniture and other items during the move, and a lack of concern from management regarding these damages. A few other people also felt that communication between management and movers was lacking, leading to incorrect packing or placement of items and unfulfilled promises regarding services like unwrapping.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, politeness, and... See more

Service

People report positive experiences with service, with many describing it as excellent from the initial call... See more

Product

Users describe ambiguous interactions with product, with many reviewers reporting significant damage to... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers reporting significant damage to... See more

User experience

Customers had positive experiences with user experience, with many describing it as great, easy, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently used Black Tie for a local move in the Huntsville, Alabama area. Jay and his crew of four other polite and professional (as well as incredibly strong!) made short work of our extremely he... See more

Rated 5 out of 5 stars

This was our 2nd time hiring Black Tie for our move and they were absolutely fantastic, once again! We didn’t realize how much stuff we had, but they squeezed almost every bit of our furniture in th... See more

Rated 5 out of 5 stars

Our experience with Black Tie Moving was excellent. They kept us informed every step of the way. Their crew worked quickly to carefully cover and wrap each piece of furniture. The crew was very dilige... See more

Rated 5 out of 5 stars

This was an easy moving experience. The first phone call gave information and explanations. The two movers were professional and took care with each piece of my furniture. I am very happy with the tw... See more


Company details

  1. Removals company
  2. Removals Service
  3. Delivery Company

About Black Tie Moving Services

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,218)

428 reviews in the last 12 months

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Rated 5 out of 5 stars

Stress-free and easy!

Black Tie Moving made moving a stress-free process! The set-up and scheduling were very easy. Everyone’s communication was great. The moving team was efficient, friendly, and careful. They did an amazing job! AP

9 July 2026
Rated 4 out of 5 stars

Guys were great

Guys were great, just overlooked a couple small things.

- Actual cost was within ~$100 of estimate/quote
- The guys worked hard, were very nice, respectful and did a great job.
- Left a couple heavy things in inconvenient spots (heavy grill)
- broke a piece of furniture. (entertainment stand)
- Left us 3 blankets, let's coordinate getting them back to you.

6 July 2026
Rated 5 out of 5 stars

Highly recommend!!!

The team who came to move us was incredible. They took outstanding care of our belongings and were extremely helpful and friendly. I have moved a lot over the years and this was my best experience with a mover. Highly recommend!!!

6 July 2026
Rated 5 out of 5 stars

A+++++ Black Tie

All the guys were very respectful and professional. They handled our furniture like it was their grandparents. I would recommend Black Tie Moving to anyone.

7 July 2026
Rated 1 out of 5 stars

Moving incomplete

The moving job was left incomplete, forcing us to transport a large number of items ourselves. The movers packed the truck inefficiently, ran out of space, and left behind major items—including two large TVs, glass tables, and large pictures/mirrors. We had to rent an additional truck the next day and rely on friends to move four carloads of remaining belongings.

At the new home, the movers struggled to bring furniture inside. We had to remove and reinstall couch legs ourselves. Dressers were carried upside down, causing drawers to jam and shift out of place. Several items were only partially moved, such as a desk moved without its drawers and a recliner moved without its power cord.

Because the move was billed hourly, we felt the movers extended the time unnecessarily. A job that should have taken about four hours instead took six—and still wasn’t finished. In 2018, the same items were moved in four hours by two movers.

Although the workers put in physical effort, they lacked the experience needed to pack and transport items properly. Several belongings were damaged, including a bookcase broken in half and scratches on both nightstands.

11 June 2026
Rated 5 out of 5 stars

Great Move!

Incredible team of fast, hard-working, careful movers! We were impressed by how fast they were able to move all of our belongings and the care they took to do it right.

2 July 2026
Rated 5 out of 5 stars

Great Service

The crew was courteous. They loaded everything in their trucks then unloaded them in my new home. All of my items arrived in one piece.

1 July 2026
Rated 3 out of 5 stars

Heat is no excuse

First off, it was an extremely hot day when we moved and the guys were very polite. Having said that, we were very disappointed that some of our belongings were broken. This includes a few glasses, a two section desk where the top section completely broke off the bottom and a tote was completely cracked and broken. What mainly troubles us is that none of these things were reported to us, they were just placed and walked away from and left for us to discover.

2 July 2026
Rated 5 out of 5 stars

Our crew of Myles

Our crew of Myles, Hip, Josh and Anthony were outstanding! They were great to work with, great personalities and actually cared about our items and how they were handled! This is the 3rd move for my wife and I and this was a big 5 state move. We chose Black Tie Moving due to the fact that it was the same crew that loaded our trucks, traveled and unloaded. It was a total of 3 days, 1 to pack 2 - 26' trucks, 1 to travel and 1 to unload. We took bids from other companies but were never guaranteed an exact date to receive our trucks. This timing and the great response time from Chris and the team were some of the leading factors in our decision to use Black Tie!
Thank you for taking great care of us, we truly appreciated everything!

2 July 2026

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