Brilliant customer service and quality product- ordered and received sunglasses promptly. They look great but decided they didn't quite suit me so contacted Blank about a return. Amazing staff said n... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Honestly such an amazing experience! My original order was delivered to the wrong address, but their customer service was incredible from start to finish. They responded quickly, kept me updated,... See more
Company replied
Excellent customer service. Ordered two pairs of sunglasses — one did arrive damaged HOWEVER Blank immediately sent a replacement pair. New pair arrived promptly and look great. Highly recommend —... See more
Company replied
I ordered glasses from BLANK and the delivery got lost. BLANK customer service were easy to deal with and quick to respond. They shipped out a replacement order which successfully arrived. The sunglas... See more
Company replied
Company details
Written by the company
BE YOUR OWN BRAND.
Contact info
Amsterdam, Netherlands
- info@blank-sunglasses.com
- blank-sunglasses.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These sunglasses are amazing
These sunglasses are amazing! 😎 They look so stylish with beautiful details — you can tell every part is well-designed. They fit perfectly, stay in place, and feel comfortable even after wearing them for a long time. They look high-quality and elegant — I’m obsessed! 💖
4 November 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Oksana!
Thank you so much for your wonderful feedback! 😍 We’re thrilled to hear you love your new sunglasses — from the design and comfort to the elegant details. It means a lot to know you’re happy with both the look and quality.
Enjoy wearing them — they sound like the perfect match for you! 💫
Cheers,
Michaela from BLANK
Absolutely amazing experience!
The glasses are super stylish and beautifully made — I’ve already received so many compliments. But what impressed me even more was the incredible customer service. The team was so friendly, responsive and genuinely caring — they went above and beyond to make sure everything was perfect.
Everything worked smoothly from start to finish, delivery was fast, and communication was excellent. I can’t recommend this company enough — both for their beautiful designs and their kindness. Truly a five-star experience!
4 November 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Anna!
Wow — thank you so much for your wonderful review! 🌟 We’re absolutely delighted to hear that you love your new glasses and had such a smooth and positive experience with our team. Your kind words mean a lot to us — we always strive to deliver both great designs and genuine care.
We’re thrilled you’re enjoying the compliments too — you definitely deserve them! 😎💫
Cheers,
Michaela from BLANK
Got Cappo normal glasses shipped to…
Got Cappo normal glasses shipped to Sweden in four days. That’s impressive. They fit well, not too tight.
26 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Hans!
That’s awesome to hear! We’re glad your Cappo glasses arrived so quickly and fit just right. Thanks for sharing your feedback — enjoy your new pair! ✨
Cheers,
Michaela from BLANK
Great service
Great experience overall! The order arrived quickly and in perfect condition. Customer service was very kind and helpful, keeping me updated throughout the process. The sunglasses look amazing and the quality is excellent. Definitely recommend!
10 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Jacek!
Thank you so much for your wonderful review! 🌟 We’re thrilled to hear you had such a positive experience — from our customer service to the quality of your new sunglasses.
Enjoy wearing them, and we hope to see you again soon! 😎
Cheers,
Michaela from BLANK
Had to exchange a pair of sunglasses i…
Had to exchange a pair of sunglasses i got from them due to the wrong color.
Customer support was extremely responsive and the exchange transaction was very smooth
8 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Mike,
Thank you so much for sharing your experience! 😎
We’re happy to hear that the exchange process went smoothly and that our support team could assist you quickly.
Your satisfaction is always our top priority — we truly appreciate your trust and kind words! 🙏✨
Cheers,
Michaela from BLANK
They really want to make things right!
Recieved a pair of crooked glasses. After talking to them, they offered me a new pair, free. That solved the problem. Great customer service.
1 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Nikolaj,
Thank you so much for your feedback! 😊
We’re glad we could make things right and that you’re happy with your new pair.
Your satisfaction means a lot to us, and we truly appreciate your kind words about our customer service! 🙏💫
Cheers,
Michaela from BLANK
I like the glasses a lot an they even…
I like the glasses a lot an they even gave me new ones when my old ones broke.
26 September 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Linus!
Thank you for your review! We’re glad to hear you love the glasses, and we’re happy we could replace the broken pair for you. Your satisfaction means a lot to us!
Cheers,
Michaela from BLANK
Roanne was really sweet :)
15 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Morten!
Thank you for your lovely feedback!
We’re so happy to hear that Roanne was able to assist you and made your experience a positive one 😊 We’ll make sure she sees your message — it will definitely make her day!
Cheers,
Michaela from BLANK
Assistance and glasses very good!
The assistance service was so proactive to assist me for a change of size!
Moreover, glasses are so-stylish and good!
Recommended!
28 August 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Paddy!
Thank you so much for your kind words!
We’re really happy to hear that you loved both the assistance and the glasses. Our team is always here to help with size exchanges or any other concerns to make sure you get the perfect fit.
Enjoy your new pair and thank you for recommending us! 🙌
Cheers,
Michaela from BLANK
Good quality and customer service
I got a 2 for one deal, one pair suited well the other not so much, I asked to exchange it fully expecting and willing to send the pair I didn't like back they told me that they would just send out another pair of the ones I liked and it wasn't necessary to send the others back which I thought in this day and age was rather generous. The quality of the products are good and the customer service can not be faulted. Would highly recommend.
15 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Philip!
Thank you so much for your thoughtful review! We’re so happy to hear you’re pleased with the quality and that our team could make your experience easy and enjoyable.
Your kind words and recommendation truly mean a lot to us — we’re glad you love your sunglasses!
Cheers,
Michaela from BLANK
great experience
Great Communication and a helpful team made this a great experience.
26 September 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Hakob!
Thank you so much! We’re delighted to hear you had a great experience and appreciated our communication and support. It was a pleasure assisting you!
Cheers,
Michaela from BLANK
Fantastic sunglasses and excellent…
Fantastic sunglasses and excellent customer service resolving an issue I had swiftly and effortlessly. Glasses are of a high quality and I would highly recommend to anyone looking for a pair
14 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi William!
Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with your sunglasses and that our team was able to resolve the issue quickly and smoothly.
Your recommendation means the world to us!
Cheers,
Michaela from BLANK
Really happy with my new
Really happy with my new
sunglasses. They look even better in person and feel great.
1 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Samantha!
We’re so happy to hear that you love your new sunglasses! 😎✨ It’s wonderful to know they look even better in person and feel great.
Thank you for your kind words and support!
Cheers,
Michaela from BLANK
a stylish and high-quality sunglasses…
a stylish and high-quality sunglasses collection
12 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Mariana!
Thank you so much! We’re delighted you love our stylish and high-quality sunglasses collection. 😎 Your appreciation means a lot to us — we can’t wait for you to see what’s coming next!
Cheers,
Michaela from BLANK
Hi I got sunglasses from blank…
Hi I got sunglasses from blank sunglasses not long ago and they looked amazing was getting loads of compliments to
11 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Sajid!
Thank you so much for sharing your experience! We’re thrilled to hear you’re loving your sunglasses and getting so many compliments — that’s what we love to hear! 😎✨
Cheers,
Michaela from BLANK
Love the customer service
Love the customer service, a true 10/10. The Cycle is my favorite pair of shades and comes in at an incredible price point!
10 October 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi!
Thank you so much for your amazing feedback!
We’re thrilled to hear you had a great experience with our customer service and that The Cycle shades are your favorite. Enjoy them — and thank you for the 10/10 love! 😎💛
Cheers,
Michaela from BLANK
Good company
Good company, fair price and fast delivery. Also good quality glasses. I did a few orders and always good experience
11 August 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Jim!
Thank you so much for your kind words! We’re thrilled to hear that you’ve had consistently good experiences with our products and service. Your feedback means a lot to us, and we’re glad you’re enjoying your glasses. We look forward to serving you again soon!
Cheers,
Michaela from BLANK
Even More Stylish IRL
The Tulum I purchased from Blank Sunglasses is even more stylish in person.Shipping was faster than any store I've used before
27 August 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Pyae!
Thank you so much for your wonderful feedback! We’re thrilled to hear you love your Tulum sunglasses even more in person and that our fast shipping impressed you. Enjoy your new pair!
Cheers,
Michaela from BLANK
Stylish and amazing customer service
First of all, I really enjoy the variety of sunglasses they have to offer and the €50 for two sunglasses offer really helped in my choice to buy. The sunglasses are very stylish and I love wearing them.
Additionally, their customer service is great, as they communicate clearly, respond quickly and think in solutions. One of my sunglasses broke after having it for two months and when I send an email adressing this, I was afraid that I would either not get a response, or that they would frame it as my problem (as I'm used to with most companies). Instead, they were incredibly helpful and send me a free pair for compensation. After receiving it, they contacted me again to check if all was well. I truly appreciated that.
If you hadn't guessed it yet, I would definitely recommend them!
29 September 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Bram!
Thank you so much for sharing your wonderful experience! We're thrilled to hear you love our sunglasses and that our €50 offer helped you find your perfect pairs. It means a lot to know our customer service made a difference — we always strive to respond quickly and find the best solutions for our customers.
We truly appreciate your recommendation and your trust in us!
Cheers,
Michaela from BLANK
Awesome company
Awesome company! Glasses are high quality, stylish look, greatly built, exactly as promised.
Fast customer service, very pleasant.
I wanted to exchange one pair and as a courtesy the gifted me the exchange glasses for free. Awesome. Going to recommend them to my friends.
Thank you guys.
28 September 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi Max!
Thank you so much for your amazing feedback! We're thrilled to hear you love the quality and style of the glasses. Our team is always happy to help, and we’re glad we could make your exchange experience a great one.
We truly appreciate your recommendation and support! :)
Cheers,
Michaela from BLANK
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