A wireless range of models at great prices. Looking forward to receive my glasses at home.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was an easy purchase process, and the price was the lowest at the time compared with other webstores. Delivery was a bit long, but the overall experience was pleasant.
Good price, easy ordering. Could have been even faster with direct Apple Pay, but good enough 🙏
Easy to order. Got introductory offer of 4% off bringing total to £116.16. Free shipping Adequate pictures of items. Should be here with 1 week and easy return . Confirmation email came throu... See more
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Company details
Written by the company
At Blickers, eyewear is our heritage. With over 160 years of family optical expertise, we bring you Europe’s largest selection of authentic designer glasses and sunglasses. Every frame is 100% original, with secure payment and a certificate of authenticity for total peace of mind. Thanks to our own optical lab and thousands of styles in stock, you’ll enjoy fast delivery, precise lenses, and quality you can truly trust. ✨ Blickers: everything you wish for your eyes. Wish granted.
Contact info
Carrer de la Igualtat, 29. Oficina 1, Blickers, 43201, Reus, Spain
- contact@blickers.com
- blickers.com
3.6
Average
12K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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I had to cancel my order due to an…
I had to cancel my order due to an issue with my order , they didn’t refund me the whole amount only 170 out of 312 and shipping takes forever and they don’t even answer emails. please don’t buy from them, they are scammers.
15 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
Please note that if your order included prescription or personalized lenses, their cost is not refundable once production has started. This is clearly stated in our terms and conditions.
We would also like to highlight that estimated delivery times are clearly indicated on each product page before purchase. While many of our products are in stock and ready for quick dispatch, some models may require additional time depending on availability and demand.
If you contact us with your order details, we’ll be happy to review your case and provide you with further clarification.
Best regards,
Glasses never arrived
Glasses never arrived.
Even with an email from UPS confirming they lost the parcel Blickers didn’t help or offer a solution. Have to make a claim against Blickers now.
10 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to hear about your experience.
At the moment, we do not have enough information to locate your order or review your case. We kindly ask you to contact us with your order details so we can assist you properly.
Please note that when a parcel is reported as lost by the carrier, a formal investigation must be opened and we need to wait for the official resolution. We do our best to follow up and push for a quick outcome, but the timeline ultimately depends on the carrier’s process.
We remain at your disposal to review your case and support you further once we have your information.
Best regards,
Unreliable and unprofessional
Unreliable and unprofessional. Ordered two pairs of sunglasses that got delayed, asked to cancel one and suddently the shipping label was created and the pair has been shipped. Went to cancel the second one and got 6€ charged. Told them it was ridiculous to charge when it’s their mistake/delay. They claimed there is no delay because I placed my order on the 27th which is obviously a lie since I ordered on the 11th and the estimated delivery dates were between the 20th and 27th (per my email confirmation).
29 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
At the moment, we do not have enough information to locate your order or verify the details of your case. We kindly ask you to contact us with your order information so we can review it properly.
Please note that if a cancellation is requested within the originally estimated delivery timeframe, a €6 administrative fee may apply, as stated in our terms and conditions.
We remain at your disposal to clarify your situation once we receive your details.
Best regards,
I had a very disappointing experience…
I had a very disappointing experience with Blickers.
I ordered prescription glasses, and they arrived with clear issues:
– the frame is visibly misaligned (one side does not sit flat on the table)
– there are visible marks and damage near the hinge on the right temple
This is not something I would expect from a new product.
I contacted support and provided photos. Instead of addressing the defect, they suggested I go to a local optician to fix the issue myself.
I then tried to return the glasses using their return portal, but it does not work. I consistently receive a validation error:
“RTN_PDT_CURRENCY_CODE, Value PLN not found in available list for currencies”
So effectively:
– I received a defective product
– I was asked to fix it myself
– and I was unable to return it due to a technical issue on their website
Support also mentioned that prescription glasses are considered “personalized products” and cannot be returned. However, this should not apply in cases of defects.
At the moment, the situation remains unresolved.
I would recommend being cautious when ordering, especially if you are outside Spain and depend on their return system
1 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to hear about your experience.
If you believe your glasses have a defect, we kindly ask you to send clear photos so our quality team can properly review the issue. This allows us to assess the situation and provide the most appropriate solution.
Once we receive the necessary information, our team will be able to guide you through the next steps.
Best regards,
Faulty Sunglasses
I ordered a pair of Miu Miu sunglasses from them. When they arrived, they had no logo on the lens like the original and ones I had tried at another physical store along with other mismatched errors on the sunglasses and case. I reached out to customer service immediately after receiving them and they took more than 2 weeks to answer my claim. After that, they asked for pictures and took over a month to give me an answer and let me return the pair. It has been over a month and a half and I still haven’t received my refund. This is a scam and they have terrible service. The sunglasses were probably fake and they are saying they haven’t received my return when it’s been delivered to them more than a week ago.
15 March 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to hear about your experience.
We would like to reassure you that all our glasses are 100% authentic, and we are official distributors of all the brands we sell.
Regarding your case, please note that due to a high volume of orders, quality checks and claim reviews may occasionally take a few extra days. However, we always work to provide a solution to every customer.
If your return has already been delivered, please contact us with your order and return details so we can verify this with our warehouse and assist you further.
Best regards,
I absolutely love this online boutique
I absolutely love this online boutique. I’ve ordered glasses many times, both for myself and my husband. Excellent quality and fast delivery.
27 April 2026
Unprompted review
great value
smooth, great service and quality..cannot beat for the price.
26 April 2026
Unprompted review
Great company
Great company, designer frames at reasonable prices and prompt delivery
26 April 2026
Unprompted review
Extremely frustrating Customer Services
The refund process has been extremely frustrating and unnecessarily complicated, with no proactive updates/ email communication or any tracking provided. I had to follow up repeatedly over several weeks just to get a response and I still have not received my refund.
26 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to hear about your experience.
At the moment, we do not have enough information to locate your order or review the status of your refund. We kindly ask you to contact us with your order details so we can assist you properly.
Please note that all refund requests are handled once the return has been received and verified at our warehouse, and our team is always available to provide updates when needed.
Best regards,
Plenty of choice
Plenty of choice, competitive prices, good selection of premium add on lenses and ability to pay over interest free installments.
25 April 2026
Unprompted review
Do not buy from this website
Do not buy from this website. Reading glasses were ordered on 21st February, still no sign of them, nor can they say when they will arrive.
Truly appalling company, I dread to think of where they are coming from and who is making them.
24 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
While delays are not common, they can occasionally occur due to high demand or supplier-related issues. When this happens, we do our best to resolve the situation as quickly as possible.
If you contact us with your order details, we’ll be happy to review your case and provide you with an update.
Best regards,
It was difficult to make the payment
It was difficult to make the payment.
My fault maybe...
24 April 2026
Unprompted review
great price fast checkout
great price fast checkout, has big sizes just right for my brother
23 April 2026
Unprompted review
The service is a disgrace
The service is a disgrace. They claim to have delivered the package, but I wasn't home during the delivery week. I've asked my neighbors and gatekeeper, (Whenever I've ordered a package and I wasn't home, the doorman has held it for me) and no one received it. I've been sending emails for three weeks now, and they haven't responded. I highly recommend against them.
1 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
At the moment, we do not have enough information to locate your order or review your case. We kindly ask you to contact us with your order details so we can assist you properly.
In situations like this, an investigation is usually opened with the carrier to verify the delivery and understand what may have happened. Once we have your information, we’ll be able to proceed accordingly and support you further.
Please note that all our enquiries are answered. Due to a high volume of requests, our current response time is 48–72 hours. If you haven’t seen our replies, we kindly recommend checking your spam or junk folder.
Best regards,
Price & delivery great
22 April 2026
Unreliable and unacceptable delivery times
Placed the order 20 days ago but still haven't received it in the time window as mentioned in their website. When contacted customer care via e-mail they take forever to respond and with replies starting like 'unfortunately', 'unexpectedly' and 'unavailable'.
Can't take more bullshit.
22 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read about your experience.
Delays are not common, but please keep in mind that due to high demand for certain models, they can occasionally occur. At Blickers, we actively work to resolve these situations as quickly as possible.
We understand your frustration and remain available to review your order and assist you further if you contact us with your details.
Best regards,
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! after ordering a model that is 'available' I waited for one month, nothing. Reach out to customer service, nothing.. only for you to cancle your order and being charged 6 euro for it...
after reading other reviews, it looks like it's an ongoing practice.
22 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
Please note that our response time, due to a high workload, is typically 48–72 hours. If you haven’t seen our replies, we kindly recommend checking your spam or junk folder, as all enquiries are answered by our team.
Regarding the cancellation fee, please keep in mind that if an order is cancelled within the timeframe outlined at the moment of purchase, a €6 administrative fee applies, as clearly stated in our terms and conditions.
If you would like us to review your case in detail, please feel free to contact us again with your order information.
Best regards,
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