A wireless range of models at great prices. Looking forward to receive my glasses at home.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was an easy purchase process, and the price was the lowest at the time compared with other webstores. Delivery was a bit long, but the overall experience was pleasant.
Good price, easy ordering. Could have been even faster with direct Apple Pay, but good enough 🙏
Easy to order. Got introductory offer of 4% off bringing total to £116.16. Free shipping Adequate pictures of items. Should be here with 1 week and easy return . Confirmation email came throu... See more
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Company details
Written by the company
At Blickers, eyewear is our heritage. With over 160 years of family optical expertise, we bring you Europe’s largest selection of authentic designer glasses and sunglasses. Every frame is 100% original, with secure payment and a certificate of authenticity for total peace of mind. Thanks to our own optical lab and thousands of styles in stock, you’ll enjoy fast delivery, precise lenses, and quality you can truly trust. ✨ Blickers: everything you wish for your eyes. Wish granted.
Contact info
Carrer de la Igualtat, 29. Oficina 1, Blickers, 43201, Reus, Spain
- contact@blickers.com
- blickers.com
3.6
Average
12K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY! after ordering a model that is 'available' I waited for one month, nothing. Reach out to customer service, nothing.. only for you to cancle your order and being charged 6 euro for it...
after reading other reviews, it looks like it's an ongoing practice.
22 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
Please note that our response time, due to a high workload, is typically 48–72 hours. If you haven’t seen our replies, we kindly recommend checking your spam or junk folder, as all enquiries are answered by our team.
Regarding the cancellation fee, please keep in mind that if an order is cancelled within the timeframe outlined at the moment of purchase, a €6 administrative fee applies, as clearly stated in our terms and conditions.
If you would like us to review your case in detail, please feel free to contact us again with your order information.
Best regards,
Dreadful
Parcel was left on front porch but could not be found upon returning home - likely to have been stolen since it was in full view of a main road. Contacted BLICKERS to report this and they have responded that it isn’t their responsibility anymore one the parcel had been ‘delivered’. They have since stopped responded to my emails. Would highly suggest avoiding Blickers
22 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
We can confirm that all your emails have been answered. Please note that when multiple emails are sent in a short period of time, the conversation thread is updated, which may affect response times.
As explained by our team, we have opened an investigation with the carrier. However, if the carrier confirms (based on geolocation data and delivery photo) that the parcel was delivered to the correct address and left in a secure location within your private property, the delivery is considered completed according to standard logistics procedures.
In such cases, once a secure delivery has been confirmed, we are unfortunately unable to take further action. If the parcel is lost or stolen after delivery, this falls outside of the carrier’s and our responsibility.
Best regards,
Never again
I ordered a pair of glasses from Blickers and unfortunately received them with visible scratches on the frame.
I contacted customer service immediately and provided photos. They confirmed the issue, but only offered a replacement, which was not possible for me as I am currently traveling and unable to return the item.
Since then, I have sent several follow-up emails but have not received any response for over a week.
I am disappointed with the lack of communication and the handling of this case. I hope the company will take responsibility and offer a fair solution.
I have also contacted the European Consumer Centre regarding this issue.
Update:
I have already contacted your customer service multiple times and provided full order details, photos, and all necessary information. The defect was clearly acknowledged by your team.
Despite this, I did not receive any response to my follow-up emails for over two weeks, which contradicts your statement that all emails are answered.
As already explained, I am currently traveling and unable to return the item, which makes your insistence on a return impractical. For this reason, I requested a reasonable partial refund, which has not been addressed.
Due to the lack of communication and resolution, I have escalated this case to the European Consumer Centre and opened a dispute via PayPal.
I would strongly encourage you to review the existing communication and provide a fair solution without further delay.
22 March 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
At the moment, we do not have enough information to locate your order or review your previous communications. Please note that all our emails are answered, so if you have not seen our replies, we kindly recommend checking your spam or junk folder, as our team has likely already provided you with available options.
Regarding your case, please keep in mind that in order to proceed with any resolution, we must first receive the returned item at our warehouse. This is a standard procedure for online stores and warranty processes, as it allows us to verify the issue and handle your request correctly.
We kindly invite you to contact us again with your order details so we can assist you further.
Best regards,
Dishonestly say they've sent you your…
Dishonestly say they've sent you your order but refuse to provide evidence of it, a photo or anything. You then have time battle to try and get a refund.
Avoud this conning company
28 March 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
At the moment, we do not have enough information to locate your order or review your case. We kindly ask you to contact us with your order details so we can assist you properly.
Regarding your comment, proof of shipment is provided via the tracking link and its updates, which reflect the parcel’s status and movement throughout the delivery process.
We remain available to clarify any doubts and review your case if you get in touch with us.
Best regards,
Blickers is trustable and reliable !!
Blickers is trustable and reliable !!! Very good brand sunglasses.
The only thing that's negative is the package service from UPS , they are not reliable with delivery dates and end up in package point.
21 April 2026
Unprompted review
Do not buy from this company
Do not buy from this company, ordered a set of frames only 3 weeks ago on next day delivery and I am still waiting, you can’t contact them by phone, they take a week to reply to emails and they send tracking details but don’t actually ship, don’t waste your money
3 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
All our orders are shipped, and once dispatched, tracking details are provided. Please note that tracking updates may take a few hours to become active, depending on the carrier.
At the moment, we do not have enough information to locate your order. We kindly ask you to contact us with your order details so we can review your case and assist you properly.
We also want to reassure you that we are a serious and established company, and we always aim to provide a reliable service to our customers.
Best regards,
I really love to buy glasses from…
I really love to buy glasses from Blickers. The price is so good and lots and lots of choices. And they seem to be genuine. I bought my Prada glasses 2 years ago and they were perfect! And now I came back for more and they don't disappoint!
20 April 2026
Unprompted review
Levering og kundeservice er upålideligt
I have three experiences with buying sunglasses from Blickers. All three times they have extracted money from my bank account long before the order is shipped.
First experience: ordering rayban sunglasses in color 1359/2. They are not able to deliver the order before the estimated delivery date. I’m in contact with customer support - it is slow and takes days before they get back to you. In the end, after I have asked them to cancel the order a multiple times, I get my money back.
Second experience: I place an order, same sunglasses but another color. I receive them the last day of estimated delivery. So that was good!
Third experience: The color 1359/2 seems to be back in Stock on the HomePage. I place an order april 6. Estimated delivery april 16 - 22.
April 16 I get an e-mail from blickers support team, the same girl I was in contact with, during the first experience. The sunglasses i wanted when I placed my first order is now back in Stock. I can get 5% off and fast delivery if I order them now!!
I write them back that it is nice, but I have already made that exact order and are hoping to receive my order soon.
Later that same day (april 16) I get another e-mail, that I will not receive the order within the estimated delivery. On their HomePage it says “ready to ship within 24 hours”.
Throughout this time I am writing to customer support, not really getting any usefull answers or information.
It is a weird and unreliable way to run a business, and my experiences are both good and bad.
20 April 2026
Unprompted review
Reply from Blickers
Hello,
Thank you for sharing your experience.
At the moment, we do not have enough information to locate your order or review its current status. We kindly invite you to contact us with your order details so we can assist you more accurately.
Please note that while many models are available for quick dispatch, some may take longer due to high demand. When this happens, our team works to provide updates and solutions whenever possible.
Due to a high volume of enquiries, our current response time is 48–72 hours. If you haven’t seen our replies, we kindly recommend checking your spam or junk folder.
We appreciate your feedback, as it helps us continue improving our service.
Best regards,
Thieves, do not trust this company
I ordered a pair of sunglasses which I didn’t feel like suited me so I paid for a return. They tried to say that this hadn’t been received but once I provided proof I had been ignored ever since. Tracking shows this was delivered and signed for in December but I’m yet to receive my refund. I’ve sent constant email chasers but have been ignored. Now I’ve lost my money and the item I paid for as well as spending further to process a return. 5 months to process a refund is disgusting - update the response to this review asks me to check my spam email as if I’m silly. Instead of acknowledging that I’ve already done all the below and have still been ignored
12 December 2025
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your feedback.
At the moment, we do not have enough information to locate your return or verify what may have happened. Our team replies to all emails, so if you haven’t seen our responses, we kindly recommend checking your spam or junk folder.
Please note that, as per our policy, returns must be received at our warehouse in Spain before a refund can be processed. If the parcel has not arrived at our facility, we are unfortunately unable to issue the refund.
To help us investigate this further, we kindly ask you to send us a valid proof of delivery, including the exact delivery location and recipient details. This will allow us to check whether the parcel may have been delivered to a different address or if there has been an issue with the carrier.
We remain at your disposal to resolve this as soon as we receive the necessary information.
Best regards,
worst website that i have ever bought…
worst website that i have ever bought something. Bought a pair of sunglasses that I had to return due to wrong item ordered and after almost 4 weeks I still did not receive my refund and worst customer service ever, Manage to discuss after weeks with one of their customer service operator in which I have provide all details of the return and photos and name of the person from their ware house who received the parcel and still nothing from them. Takes them a week to answer to an email and still nothing happened. Its been a month since my parcel been arrived at their facility and no idea if I will ever receive a refund or something, Highly advised everybody to avoid ordering from Blickers.
19 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
Our team has replied to all your messages and requested the necessary information to locate and process your return correctly. Please note that, as outlined in our policy, returns must be received and verified at our warehouse in Spain before a refund can be issued.
All refunds are processed once the return has been checked by our warehouse team. While this process can take a few days depending on volume, it is required to ensure everything is handled correctly.
If your return has already been delivered, we recommend replying to our latest email so we can follow up directly with the warehouse and provide you with an update as soon as possible.
Best regards,
Scam
If you use the word Consumenten bond in your email or something around that they will immediately refund by a bot.
Scam, waiting more than 2 weeks and when I want to cancel there is 135 euro fee included for things they didn't deliver yet and they say they cant refund.
They are lying the cancellation wasn't rejected at any point as a response, but I don't think anyone would accept a cancellations that costs 135 euro.
I am not located in my location soon anymore and will leave the country, this is my order number BLK-2026-797878
I want this order cancelled and refunded in its entirety.
Send 10 emails 0 response I dont care about your fake response time.
I would have rather paid double.
ADDITION
They responded on my email and said cancelling is not possible, and said it will take 2 more weeks. Also didn't want to refund my express shipping even though this totals more than a month. Never seen a scam like this.
4 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review and would like to clarify the situation.
At no point has your right to cancel been denied. All our customers can cancel their order directly from their customer area, provided the order has not yet been shipped. This is clearly stated in our terms and applies equally to all orders.
We also take communication very seriously. Our team responds to all enquiries, and we have in fact been in contact with you by email regarding your order.
If you still need assistance or would like us to review your case again, please feel free to contact us again and we’ll be happy to help.
Best regards,
Super good price just if you need to…
Super good price just if you need to return you need to pay your self for the shipping like 10euros
18 April 2026
Unprompted review
Great nice selection.no help on line to…
Great nice selection.no help on line to read prescriptions and could use Apple Pay to check out.
16 April 2026
Unprompted review
Disgusting
No contact, no response, no product received. And dont even try to respond to this review with 'not enough information to find order'. Do you really expect us to put the order number out here?! If you can respond to 100% of the negative reviews, maybe put out a phone number, not one singular email address that is very selective with their communication.SCAM. see you soon because I'm not letting this go ♈
1 April 2026
Unprompted review
Reply from Blickers
Hello,
We’re sorry to read your review.
Unfortunately, with the information provided here, we’re unable to locate any order or identify your specific case, which makes it impossible for us to properly assist or review your claim. Please note that we would never ask you to share sensitive details publicly, but we do need some information via our support channels to help you.
At the moment, we are experiencing a high volume of requests, which may extend our response times up to 72 hours. Our team is working continuously to reply to every customer as quickly as possible. All responses are handled by real people, and while we do our best to be timely, delays in our answers can occasionally occur.
We do not offer phone support, as we handle all communication in writing to ensure accuracy, traceability, and security for both our customers and our team.
We kindly ask you to check your spam or junk folder as well, since our replies can sometimes be filtered there.
Please don’t hesitate to contact us again through our official support channel with your order details, we’ll be happy to help.
Best regards,
Don't trust them! They're scammers.
I wrote a previous review. They still haven't shipped my order and haven't refunded my money. Their responses are generated by AI; they most likely don't have real employees. Furthermore, Blinkers customer support stopped responding to my emails as soon as I started demanding a refund.
26 March 2026
Unprompted review
Reply from Blickers
Hello Karina,
We’re sorry to hear you feel this way.
We would like to clarify that our customer support team is made up of real people who carefully review each case and provide personalised responses. As you can see in your case, our team has been replying to your messages and addressing all your questions.
At the moment, we are experiencing a high volume of requests, which may cause response times to extend up to 72 hours. However, we can confirm that your enquiries have been answered with the relevant information.
We kindly ask you to also check your spam or junk folder, as sometimes our replies may be filtered there.
If you still need assistance, please don’t hesitate to get back to us, we’re here to help.
Best regards,
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