Blindster.com Reviews 271

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made, sturdy, and often exceed expectations. The ordering process is frequently described as easy and intuitive, with many appreciating the smooth user experience. Reviewers also highlight the excellent customer service, mentioning helpful and responsive support that assists with various issues, including re-cuts and replacements. However, some customers experienced issues with installation, finding it less straightforward than depicted. A few people also mentioned receiving orders with missing components or products that did not align perfectly. There were also occasional reports of longer-than-expected delivery times or discrepancies in communication regarding order status.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit. Many customers praise the high quality,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality and durability of... See more

Order

Clients share positive opinions on the ordering process, finding it easy and intuitive. Many reviewers praise... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the ordering process easy... See more

Based on these reviews

Rated 5 out of 5 stars

The Blindster ordering process is extremely easy. I have bought blinds a few years ago and they are still as sturdy and put together as if I bought it today. The customer service is excellent and the... See more

Rated 5 out of 5 stars

Great products. Super easy to install.. just like advertised. I didn’t measure properly for one window, so one blind didn’t’ fit properly. Called customer support and they re-cut and sent me a new rep... See more

Company replied

Rated 5 out of 5 stars

We ordered 2 blinds and they came on time and in good shape. Unfortunately they weren't what we had in mind. One call to Blindster and they offered to issue a credit without returning them asking u... See more

Company replied

Rated 5 out of 5 stars

Due to some unforeseen family health issues, my wife and I weren't able to install a shade we ordered until 90 days after it was delivered (which is outside of Blindster's 60 day Fit or Free guarantee... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Home improvement shop
  4. Remodeller

Written by the company

Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day. At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

5-star
4-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Craft/Office Shade

Everything was received, inspected and installed with no issues and the look and feel and operation of the motorized shade was excellent. Thanks much.

1 March 2026
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Reply from Blindster.com

Thank you for the wonderful feedback, Michael! We're happy to hear that your order arrived without any issues and that the installation went smoothly. It's great to know that you're enjoying the look and performance of your motorized shade. We appreciate your support and thank you for choosing us!

Rated 5 out of 5 stars

These blinds are high quality

These blinds are high quality. Plus, they were easy to install.

19 February 2026
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Reply from Blindster.com

Thank you for your review, Lee! We're so glad to hear that you're happy with the quality of the blinds and that the installation process was easy. We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Great company!

Have used this company several times and always with a great result.
Love the product and the service.
Minor problems solved immediately and damaged blind replaced easily and quickly!

26 February 2026
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Reply from Blindster.com

Thank you so much for your continued support, Bea! We’re thrilled to hear that you’ve had great experiences with us each time you’ve ordered. It’s wonderful to know you love both the product and the service, and we’re glad we were able to quickly resolve the minor issues and replace the damaged blind for you. We truly appreciate your loyalty and look forward to helping you again in the future!

Rated 5 out of 5 stars

the blinds fit perfect

the blinds fit perfect . no need to shorten. wich is always a big problem. if you can measure correctly the blinds will fit!

26 February 2026
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Reply from Blindster.com

Thank you for your review, Carol! We're so glad to hear that your blinds fit perfectly. Accurate measurements really do make all the difference! We appreciate you sharing your experience and hope you enjoy your new blinds.

Rated 5 out of 5 stars

Perfect fit

Perfect fit. (Good measurements) 😜Nice quality. Fast shipping. Thank you.

26 February 2026
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Reply from Blindster.com

Thank you for your review, Lisa! We're so glad to hear that your blinds were a perfect fit and that you’re happy with the quality and fast shipping. Great measurements indeed! We truly appreciate your support and hope you enjoy your new blinds.

Rated 5 out of 5 stars

Fast and easy to order

Fast and easy to order. Shad fits perfect . Did notice edges of shad where cut to size is chipped, roughly cut not smooth
Other than that , Happy
Thank you

26 February 2026
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Reply from Blindster.com

Thank you for sharing your experience, Armand! We're happy to hear that your blind arrived quickly and fits well. We’re sorry to hear about the rough edges you noticed and appreciate you pointing that out. If you’d like, please feel free to reach out to our customer service team and we’d be happy to assist you further. Thanks again for your review and for choosing us!

Rated 5 out of 5 stars

For a price that was cheaper then…

For a price that was cheaper then repair, Blindster sent a new shade. Reasonably priced, plenty of help/instructions for installation.

24 February 2026
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Reply from Blindster.com

Thank you for your review, Jack! We're glad we were able to provide a replacement shade at a price that worked well for you. It's great to hear that the installation instructions and support were helpful too. We truly appreciate your feedback and hope you enjoy your new shade!

Rated 4 out of 5 stars

Blinds were all as ordered

Blinds were all as ordered, and arrived just a couple of days after the original time estimate.

22 February 2026
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Reply from Blindster.com

Thank you for your review, Peter! We're glad to hear your blinds arrived just shortly after the original estimate and that everything was exactly as ordered. We appreciate you taking the time to share your experience and hope you enjoy your new blinds!

Rated 5 out of 5 stars

Your customer Service dept

Your customer Service dept. was fantastic, assisted me in everyway. Order 7 cellular shades. Took less then a week to receive. Extremely well packaged. Discounts were great. Very competitive in pricing.

22 February 2026
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Reply from Blindster.com

Thank you so much for your wonderful review! We’re thrilled to hear that our customer service team was able to assist you every step of the way and that your order arrived quickly and well packaged. It’s also great to know that you found our pricing and discounts competitive. We truly appreciate your support and hope you enjoy your new shades!

Rated 5 out of 5 stars

Lola was very helpful!

Lola was very helpful!

20 February 2026
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Reply from Blindster.com

Thank you for the great feedback, Lisa! We're happy to hear that Lola was able to assist you and make your experience a positive one. We appreciate you taking the time to share your review and hope to help you again in the future!

Rated 5 out of 5 stars

Excellent blinds and Excellent…

Excellent blinds and Excellent support/service

20 February 2026
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Reply from Blindster.com

Thank you for your review, Alexandra! We're so glad to hear you're happy with the blinds and the support you received from our team. We truly appreciate your feedback and thank you for choosing Blindster!

Rated 5 out of 5 stars

Fantastic quality, beautiful look, great customer service!

Fantastic quality, beautiful look, great customer service! We have placed two orders so far with Blindster and are very happy with the blinds that we've received and installed. Great quality, and the blinds are beautiful. I will be placing a third order for our upstairs space!

19 February 2026
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Reply from Blindster.com

Thank you so much for your wonderful review, Heather! We're thrilled to hear that you're happy with the quality and look of your blinds, and that you've had a great experience with our customer service as well. It means a lot to us that you've already placed two orders and are planning a third. We truly appreciate your continued support and look forward to helping with your upstairs space!

Rated 5 out of 5 stars

Great customer service

Great customer service! Easy to install.

19 February 2026
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Reply from Blindster.com

Kirsten, thank you for the wonderful feedback! We're happy to hear that our team provided great customer service and that the installation process was simple. Thanks again for choosing Blindster!

Rated 5 out of 5 stars

Wonderful

Thank you for such a wonderful experience in ordering my new blinds. Your staff has been so helpful with everything. It has been a pleasure doing business with your company. Customer service with this company was superb.

18 February 2026
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Reply from Blindster.com

Denise, thank you for the amazing review! We’re so glad our team was able to make the ordering process smooth and enjoyable for you. Providing great customer service is always our goal, and your feedback lets us know we’re on the right track. We truly appreciate you choosing us!

Rated 5 out of 5 stars

Blindster going above and beyond!

Due to some unforeseen family health issues, my wife and I weren't able to install a shade we ordered until 90 days after it was delivered (which is outside of Blindster's 60 day Fit or Free guarantee). We put up the blind today, and it needed to be 3" wider. Mary, our Blindster Cust Serv contact, was able to get with her supervisor and get us approved for a replacement blind! We only had to pay shipping and the price difference in the two blinds! Mary made our day! Great Customer Service!

17 February 2026
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Reply from Blindster.com

Thank you, Brian! We’re so glad Mary could make things work for you, even outside the standard guarantee. It’s wonderful to hear your experience turned out positive, and we appreciate your kind words about our customer service!

Rated 5 out of 5 stars

Customer service was good after I…

Customer service was good after I realized the optional remote was mandatory for 1st motorized blind to work! Spent an extra week waiting , not pleased about that.

12 January 2026
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Reply from Blindster.com

Thank you for your feedback, Mike. We apologize for the delay you experienced with shipping and understand how that was frustrating. We’re glad our customer service team was able to assist, and we appreciate your patience and understanding.

Rated 5 out of 5 stars

Great experience overall

Ordering process is easy and intuitive. Lots of good options and when the blinds show up, they look great. On top of that, the blinds are easy to install and the customer service is great.

5 February 2026
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Reply from Blindster.com

Boris, we really appreciate your feedback! We’re glad the process was smooth, the blinds look great, and that installation and customer service met your expectations. Thanks for sharing your experience!

Rated 5 out of 5 stars

Great product

Great product! Quality!

27 January 2026
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Reply from Blindster.com

Thank you, Javier! We’re so glad you’re happy with the quality. We truly appreciate your support!

Rated 5 out of 5 stars

Prompt response

Prompt response, prompt replacement, no questions to ask a pleasure to do business with

13 February 2026
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Reply from Blindster.com

Robin, we truly appreciate your kind words! We’re happy to hear the process was smooth and prompt. Thanks for choosing us—we’re grateful for your support!

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