Blindster.com Reviews 271

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made, sturdy, and often exceed expectations. The ordering process is frequently described as easy and intuitive, with many appreciating the smooth user experience. Reviewers also highlight the excellent customer service, mentioning helpful and responsive support that assists with various issues, including re-cuts and replacements. However, some customers experienced issues with installation, finding it less straightforward than depicted. A few people also mentioned receiving orders with missing components or products that did not align perfectly. There were also occasional reports of longer-than-expected delivery times or discrepancies in communication regarding order status.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit. Many customers praise the high quality,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high quality and durability of... See more

Order

Clients share positive opinions on the ordering process, finding it easy and intuitive. Many reviewers praise... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the ordering process easy... See more

Based on these reviews

Rated 5 out of 5 stars

The Blindster ordering process is extremely easy. I have bought blinds a few years ago and they are still as sturdy and put together as if I bought it today. The customer service is excellent and the... See more

Rated 5 out of 5 stars

Great products. Super easy to install.. just like advertised. I didn’t measure properly for one window, so one blind didn’t’ fit properly. Called customer support and they re-cut and sent me a new rep... See more

Company replied

Rated 5 out of 5 stars

We ordered 2 blinds and they came on time and in good shape. Unfortunately they weren't what we had in mind. One call to Blindster and they offered to issue a credit without returning them asking u... See more

Company replied

Rated 5 out of 5 stars

Due to some unforeseen family health issues, my wife and I weren't able to install a shade we ordered until 90 days after it was delivered (which is outside of Blindster's 60 day Fit or Free guarantee... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Home improvement shop
  4. Remodeller

Written by the company

Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day. At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

5-star
4-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Very happy with the blinds

Very happy with the blinds. They fit perfectly and were good quality

22 January 2026
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Reply from Blindster.com

Thank you so much for your kind review! We’re thrilled to hear the shades fit perfectly and that you’re happy with the quality. We truly appreciate you choosing us!

Rated 5 out of 5 stars

Very nice blinds!

The blinds arrived undamaged and are really beautiful. Very nice product for the money. Highly recommend.

22 January 2026
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Reply from Blindster.com

Hi there, thank you for your wonderful review! We’re so glad your blinds arrived safely and that you’re happy with how they look. We really appreciate your recommendation!

Rated 5 out of 5 stars

Great quality

Easy to provide necessary blind measurements on website.

22 January 2026
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Reply from Blindster.com

Hi Austin! We’re thrilled to hear everything was simple on our website and that you’re enjoying the quality of your blinds. Thanks so much for taking the time to share your experience!

Rated 5 out of 5 stars

Great quality, pricing and customer service

I purchased multiple window coverings from Blindster and had a great experience. I ended up having to reorder multiple blinds because apparently I don’t know how to use a tape measure. Madi S. walked me through the process and was able to get the right size shades to me. The process was quick, and the blinds look amazing!

21 January 2026
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Reply from Blindster.com

Hi Jasmin! We really appreciate you taking the time to share your experience. We’re glad Madi could help make sure your shades were the right size and that the process was quick and easy. Thank you for choosing Blindster and for your wonderful feedback!

Rated 5 out of 5 stars

Good quality blinds at a great price

Good quality blinds at a great price. Beat the local stores by hundreds of dollars. Followed the measurement directions and everything fit our windows as they should. Everything was shipped on time and well packaged.

14 January 2026
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Reply from Blindster.com

Hi Richard! We’re so glad to hear everything arrived on time, well packaged, and fit your windows perfectly. Thank you for choosing us and for highlighting the value and quality—you made our day!

Rated 5 out of 5 stars

The blinds arrived quickly

The blinds arrived quickly. They look great. Very please with the purchase.

21 January 2026
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Reply from Blindster.com

Hi Daphne, thank you for your review! We’re so glad to hear your blinds arrived quickly and that you’re happy with how they look. We appreciate your feedback and your business!

Rated 5 out of 5 stars

you were specific about…

you were specific about measurements...we got them right...and said if we didn't our blinds would be replaced.

20 January 2026
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Reply from Blindster.com

Hi Catharine! We really appreciate you taking the time to leave a review. We’re thrilled the measurements were spot on and that our promise to replace them if needed gave you peace of mind. Thanks for choosing us!

Rated 3 out of 5 stars

Still waiting on order and moving into…

Still waiting on order and moving into a new place and need blinds ASAP

13 January 2026
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Reply from Blindster.com

Hi Donna, we’re sorry to hear about the concern and appreciate you bringing it to our attention. We do see that your order was delivered on 1/22/26, and we apologize for any inconvenience or delay you may have experienced. Please feel free to contact us if there’s anything we can help with—we’re here for you.

Rated 5 out of 5 stars

I really appreciate the support I got…

I really appreciate the support I got when I called and through emails.
Everything worked out great. Blinds fit perfectly and looks great!

Thank you!

19 January 2026
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Reply from Blindster.com

Hi Tina! We really appreciate you taking the time to share your experience. We’re glad our support team could help and that your blinds fit perfectly and look fantastic. Thanks so much for your feedback and for choosing us!

Rated 5 out of 5 stars

Fantastic Quality, Exceptional Customer Service

The blinds arrived in great condition and in a timely manner despite it being the holidays. Exceptional Customer Service. I would highly recommend. The quality is fabulous! I am very happy with my blind.

15 January 2026
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Reply from Blindster.com

Thank you so much for your kind review! We’re thrilled to hear your blinds arrived in great condition and on time—especially during the holidays. It means a lot to know you’re happy with both the quality of the product and the service you received. We truly appreciate the recommendation!

Rated 1 out of 5 stars

Poor customer service

I ordered three blinds and it took a month and a half to get them and they were not what I was expecting when I called to see if I could get them fixed. I was told since they were custom that there was no chance of getting any alterations made

Very disappointing would not advise using this product

19 January 2026
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Reply from Blindster.com

Hi William, we apologize for the delay with your order over the holidays and for any frustration this has caused. We see that our customer service team is actively working with you to resolve this Thank you for giving us the opportunity to assist and make this right.

Rated 5 out of 5 stars

Easy to order

Exactly what we ordered

19 January 2026
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Reply from Blindster.com

Hi Joe, thank you for the 5-star review! We’re glad to hear the ordering process was easy and that everything arrived exactly as expected. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Fantastic company to work with…

Your ability to fix my mess with your remake plan is fantastic. Lola is awesome. Give her 5 stars to.

The ease and speed with which you resolved it is nothing short of remarkable in this day and age.

Your linking my email responses into the chat was great,
Thanks.

19 January 2026
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Reply from Blindster.com

Hi Harold, thank you for the great review. We’re glad Lola was able to assist you quickly with the Fit or Free remake and that everything was resolved smoothly. Thanks again for choosing us!

Rated 5 out of 5 stars

Worked perfect

Worked perfect
Looks great

18 January 2026
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Reply from Blindster.com

Thank you for your review, Claudia! We’re so glad to hear everything worked perfectly and looks great. We appreciate you choosing Blindster and hope you enjoy your new window treatments.

Rated 5 out of 5 stars

Quality is always top notched

Quality is always top notched. Easy install and looks great. We have always purchased our blinds from Blindster and always been satisfied.

6 January 2026
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Reply from Blindster.com

Thank you so much for the 5-star review, Nadine! We’re thrilled to hear that the quality, ease of installation, and overall look continue to meet your expectations. We truly appreciate your loyalty and are grateful that Blindster has been your go-to for blinds.

Rated 5 out of 5 stars

Designer product for a good price

New shades came out perfect. They match the look I've seen from designers on social media, but the links the designers share are always so expensive. Glad I found this company because i got what seems like the same exact product but just for an actually reasonable price. It looks great in my living room and was easy to do myself.

16 January 2026
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Reply from Blindster.com

Thank you, Paige! We love hearing that you were able to achieve a designer-style look without the designer price tag. We’re so glad the shades came out exactly as you hoped and that installation was easy. Enjoy your beautiful new space, and thank you for shopping with us!

Rated 5 out of 5 stars

Product and Customer Service Top Notch!

Easy to use website for ordering, great selection and really competitive pricing. I ordered 5 blinds. One of them arrived slightly bent at the top (shipping damage likely). I emailed them - very quick response. Sent a picture and they replaced it immediately. Awesome customer service!

2 December 2025
Unprompted review
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Reply from Blindster.com

Thank you, JD! We appreciate you taking the time to share your experience. It’s great to hear that ordering was easy and that our customer service team was able to quickly take care of the shipping issue. We’re grateful for your support and hope you enjoy your new blinds!

Rated 5 out of 5 stars

Never a disappointment

We’ve used Blindster for several homes. The product has been great and for the rare occasion that something breaks or malfunctions, the folks at Blindster are always quick to a resolution.

16 January 2026
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Reply from Blindster.com

Thank you, Tim, for sharing your experience! We’re honored to be your go-to for several homes and are thrilled to hear that our products and customer service have consistently met your expectations. We appreciate your support and look forward to helping again in the future.

Rated 5 out of 5 stars

Fit like a glove

The blinds I ordered fit like a glove. There are of high quality and fairly easy to install. They look great and we are extremely happy with them.

8 January 2026
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Reply from Blindster.com

Edmund, thank you for taking the time to share your experience! We’re glad to hear everything fit just right and that the shades were easy to install and look great. Enjoy your new shades, and thanks again for choosing us!

Rated 5 out of 5 stars

My go-to spot for custom blinds

My go-to spot for custom blinds. Fast turnaround, and they always have a discount going.

8 January 2026
Blindster.com logo

Reply from Blindster.com

We really appreciate your kind words and 5-star rating! It’s great to hear we’ve earned your trust for custom blinds and that our turnaround time and discounts make a difference. Thanks again for choosing us!

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