Blindster has been an excellent experience as a consumer. I shopped at every online blind maker and ONLY Blindster could make Venetian blinds for my 11” wide windows. I read all the great reviews and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I looked for reasonably priced cellular blinds and found them at Blindster. They were precisely cut and arrived on schedule. Marking the bracket holes was the hardest part but once I got the bracket... See more
Company replied
Girl that handled my call went above & beyond to help me out. Also, thanks to her professionalism and due diligence, she was able to get me a full refund for my last order in which by my own fault I... See more
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I have only "ordered" my blinds so far, but am tremendously impressed w/ customer service responsiveness!! I made a mistake in understanding the spending threshold for a promotional discount, which I... See more
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Company details
Written by the company
Shop custom blinds, shades, and shutters from window treatment professionals. The #1 rated website for custom blinds. Free samples shipped in 1 day. At Blindster, we offer high-quality, custom window treatments at unbeatable prices. Our extensive selection, easy-to-use website, and top-notch customer service set us apart from the competition. Whether you’re a first-time DIYer or a seasoned pro, we’re here to help you every step of the way.
Contact info
16555 Village Drive, 77040, Jersey Village, United States
- 8882568672
- blindster.com
4.5
Excellent
461 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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We ordered custom bamboo blinds for a…
We ordered custom bamboo blinds for a basement window. Product was delivered to our exact specs and was easy to install in 10 minutes!
29 June 2026
Reply from Blindster.com
Hi E. Daly, thank you for your wonderful review! We're so glad to hear your bamboo shades were made to your exact specifications and that the installation only took about 10 minutes. It's great to know everything fit perfectly and met your expectations. We appreciate your business and hope you enjoy your new shades for years to come!
Don't order the lowest priced shades
The ordering process was simple. The order was filled quickly. I ordered the budget priced cellular shades. Even these were lots more expensive than blinds. They are very thin and look very cheap. No problem with the company but I wouldn't order the shades again.
29 June 2026
Reply from Blindster.com
Thank you for your feedback, Sharon. We’re glad to hear the ordering process was simple and that your order was fulfilled quickly, but we’re sorry to hear that the cellular shades did not meet your expectations in terms of appearance and quality. We understand how important it is to feel confident in your purchase. A member of our customer service team will be reaching out to you further to assist and see how we can help.
The whole process was easy all the way…
The whole process was easy all the way through and the product is great! Keep up the good work
22 June 2026
Reply from Blindster.com
Thank you so much for your kind review, Patti! We're thrilled to hear that the entire process was easy from start to finish and that you're happy with your new shade. Your support means a lot to us!
Reply from Blindster.com
Thank you for your review, Kathy! We're so glad to hear you're happy with your new shade and that the installation was quick and easy. We appreciate your support and hope you enjoy them for years to come!
Motorized shade issue
It was a complicated issue and took awhile. I spoke to 3 different customer service reps, but all were professional and helpful, and I feel as a team they are interested in taking care of the customer.
19 June 2026
Reply from Blindster.com
Thank you for your review, Jeffrey. We appreciate your patience while we worked through the issue and are glad to hear that each member of our customer service team was professional and helpful. Providing the best possible support to our customers is very important to us, and we’re happy we could assist you along the way.
This is an awesome company and…
This is an awesome company and customer service. Love their blinds. Customer service is very helpful if they have a question about how you ordered they email you to make sure . Very polite and all around outstanding.
25 June 2026
Reply from Blindster.com
Eve, thank you for taking the time to leave such a thoughtful review! We’re so glad you love your shades and had a positive experience with our customer service team. It means a lot to hear that our communication and support made a difference. We appreciate your business and look forward to serving you again!
Quick production
Quick production, Easy to install. We mistyped one of the dimensions incorrectly when ordering and they replaced that for a minimal cost to us. Thanks
18 June 2026
Reply from Blindster.com
Thank you for your review, Jesse! We’re glad to hear your order was produced quickly and that installation went smoothly. We’re also happy we could help get the incorrect size corrected for you under our Fit or Free Guarantee. We truly appreciate your support and hope you enjoy your shades!
Avoid Blindster at all costs
I ordered ten blinds in two separate orders. The first one was good (qty 2) but the second had several issues from scuffs to mismeasurements (theirs's, not mine). I only tried to get them to recut one. They saw the photos showing they cut it too small, opened a ticket and proceeded to ghost me. I am going to have to contest this with my credit card. Overall it was extremely disappointing.
18 June 2026
Unprompted review
Reply from Blindster.com
Thank you for sharing your feedback, Kathrine. We’re very sorry to hear about the issues you experienced with your order and understand your frustration. Unfortunately, we have not been able to locate any orders associated with the name provided in your review. We would really appreciate the opportunity to look into this further and help make things right for you. Please reach out to us at customerservice@blindster.com or call us at 888-256-8672, Monday–Friday, 8am–5pm CST so we can assist you directly.
Great communication and willingness to…
Great communication and willingness to work with customer. Also great product.
17 June 2026
Reply from Blindster.com
Thank you for taking the time to share your experience Tammy! We're so glad our team was able to provide the communication and support you needed throughout the process. Knowing that you're also pleased with the quality of your product means a lot to us. We appreciate your business and hope you enjoy your new window treatment for years to come!
Gorgeous Roman Shade
The shade arrived SO quickly and exactly as I requested. The fabric was even better than I expected. We are so very pleased and will use Blindster again!
21 June 2026
Reply from Blindster.com
Hi Cammy, thank you for your kind review! We're so glad to hear your shade arrived quickly and exceeded your expectations. We appreciate your business and look forward to helping you again in the future!
I have had blinds from Blindster…
I have had blinds from Blindster before. This was a clear design flaw. The clasp on the right side was facing inwards but if the screws were off in the slightest it would not open to allow the blinds to open. It took me about 5 hours to get it installed. The video also did not go over how to install different brackets and the written instructions lack clarity for the clasp type that was ordered. The cord to pull the blinds open also is not easily removable and the plastic portion that attaches to the wall is not removable unless I break it. So I cannot use a motor that I already have.
21 June 2026
Reply from Blindster.com
Hi Rose, Thank you for taking the time to share your experience. We're sorry to hear that you encountered difficulties installing the shade and tension device and that the available instructions did not provide the level of detail you needed for your particular bracket configuration. Please know that our team is always happy to provide additional installation guidance, including product-specific instructions, videos, and troubleshooting assistance if you reach out to us directly. We want to help ensure the installation process goes as smoothly as possible. We'd also like to clarify that the tension device is a required component for the proper installation and operation of the shade. Additionally, modifying the shade to operate with a third-party motor or altering its original design will void any applicable warranties and guarantees. A member of our customer service team will be reaching out to you separately via email to discuss your experience further. In the meantime, if you have any questions or need assistance, please contact us at 888-256-8672 or visit https://www.blindster.com/contact-us.
Thank you for your feedback.
Representative was polite
Representative was polite, focused and did a great job installing blinds.
14 June 2026
Reply from Blindster.com
Hi Kathy, thank you so much for sharing your feedback. We’re glad to hear our representative was polite, focused, and did a great job walking you through your installation. We truly appreciate you taking the time to let us know!
We are repeat customers to Blindster…
We are repeat customers to Blindster and our orders have been modest ones. Excellent quality products too! Our most recent order involved a roller shade that did not retract as advertised. Customer service was immediate and friendly and human, not an endless loop of pre-arranged questions and useless chat answers.
We remain loyal customers and recommend you to our friends and family!
22 June 2026
Reply from Blindster.com
Hi, thank you for taking the time to share such a thoughtful review. We’re so glad to hear you’ve consistently had a positive experience with our products and that our customer service team was able to assist you quickly and personally with your recent roller shade issue. Your continued support and recommendations mean a lot to us!
I contacted a professional for an…
I contacted a professional for an estimate on a replacement French door blind that was broken. AND then I researched Blindster...save yourself the time and future (outrageous) price quote and deal directly with Blindster! It could not have been a better experience!!
22 June 2026
Reply from Blindster.com
Hi Dee, we really appreciate you sharing your experience. It’s great to hear that you found a better value with Blindster and were able to save significantly compared to other estimates. Helping customers get quality solutions without the “outrageous” pricing is exactly what we strive for. Thank you for choosing us and for the kind recommendation!
Purchased to replace failed blinds
This was a purchase to replace blinds that failed after about 8 years. We are not impressed by this short life span. If others start failing we will seek a different solution.
14 June 2026
Reply from Blindster.com
Hi there, thank you for taking the time to share your feedback. We’re sorry to hear about your previous shade failing after about 8 years and understand your concerns about lifespan and durability. We appreciate you giving us the opportunity to earn your business and know your new shade will perform better over time. If you have any questions or need anything, we’re always here to help.
Reply from Blindster.com
Hi M, thank you for taking the time to leave a review. We’re glad you’re enjoying your products and had a great experience with our customer service team. We appreciate you choosing us!
Reply from Blindster.com
Hi Tina, thank you for your feedback! We’re glad to hear your order arrived quickly and was easy to install. We really appreciate you taking the time to share your experience.
Blinds arrived on time and in brand new…
Blinds arrived on time and in brand new condition. Perfect
17 June 2026
Reply from Blindster.com
Hi Donna, thank you for sharing your feedback. We’re glad to hear your blinds arrived on time and in perfect condition. We truly appreciate you taking the time to let us know!
Blind Test
I ordered one blind as I have had no previous experience with electric roller shades. Now that I know how they work and how easy it is to install them, I’ll never go back to manual. The process was easy and I got them a little faster than I thought I would.
15 June 2026
Reply from Blindster.com
Hi Lilly, thank you so much for sharing your experience. We’re glad to hear your first motorized roller shade was easy to install and that the process went smoothly for you.It’s also great to know your order arrived faster than expected. If you have any questions down the road, please don’t hesitate to reach out—we’re here to help.
Ordered on May 4
VERY DISAPPOINTED IN CUSTOMER SERVICE Ordered on May 4, was suppose to be delivered in 5 days, got a notice that it was delivered a month later, but it was not delivered to me in Los Angeles instead in San Francisco, took 2 weeks for them to respond that the merchandise was damaged and sent back, so they will refund me. 6 weeks totally wasted, I will definitely never recommend them or ever order from them.
15 June 2026
Reply from Blindster.com
Thank you for your feedback, Ness. We’re very sorry for the experience you had with your order and the frustration this caused. While we show your order was placed on May 22, we do see that it was unfortunately damaged in transit by the carrier and returned to our production facility. Since the timeline had already passed, we issued a full refund per your request. We truly regret the inconvenience and hope you’ll consider giving us another opportunity in the future.
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