We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was a seamless and pleasant experience. From the lovely salesperson to the servicemen who measured and hung the blinds, everyone was professional and very competent. This wasn’t our fist time t... See more
Company replied
Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more
Company replied
Excellent in store service, Blinds arrived as promised in good time Installation service was very professional. One set of three blinds had wider gaps between them than I had anticipated. I would... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada
- 6137418646
4.7
Excellent
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff in helping me…
Very helpful staff in helping me identify blinds most appropriate for my price point and usage.
Delivered way ahead of schedule.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is wonderful to hear Christine! Thank you for your review!
Very good
Very good ! Experienced person came in to install and mesure. Very professional.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is wonderful to hear Michelle, thank you for your review!
Reply from Blinds To Go - ST-LAURENT
This is great to hear Sue! Thank you for your review!
The staff were very helpful and…
The staff were very helpful and everything was very well done. Definitely recommend.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear DH! Thank you for your review!
Very Nice but expensive.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
Thank you for your review Celine - we do offer price matching as well!
Friendly helpful service
Friendly helpful service. Always delivered earlier than expected.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear! Thank you for your review!
EXCELENT SERVICE
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear! Thank you for your review!
The service was excellent and the speed…
The service was excellent and the speed in which my blinds came in was amazing as well. I have purchased many times in the pst and will continue in the future
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear! Thank you for your review!
Personal, professional service, excellent installation.
It was our first experience with Blinds to Go. We are two women, a queer couple and we were treated very well. We did not feel rushed at all. The sales staff were very helpful, knowledgeable and professional. They helped us select and order the two sets of blinds. We felt very comfortable doing business there.
The installation men were very good, too. I would highly recommend them. All staff were wearing masks and the store had ample quantities of hand sanitizer.
My spouse and I would not hesitate to recommend the Blinds to Go store on St. Laurent Boulevard!
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear! Thank you for your wonderful review!!
Excellent service
Excellent service. Staff that listens for a change. Lee is a great installer and Christine knows what customer care is all about..will surely go back.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear! Thank you for your wonderful review!!
Christine St-Louis is my sales…
Christine St-Louis is my sales representative and she is excellent, she knows her stock and she is just amazing!
She deserves a respect from her manager or boss and also her colleagues.
It was our second visit and we still more than happy to deal with her.
We will always ask for her for our next purchase and also we will recommend her to our friends and family.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear! Thank you for your wonderful review!!
Not a very good experience
Not a very good experience. First of all, our blinds were shipped to the wrong store and had to wait for 10 days to get them back. Second, the info on your phone were not up to date which made us to go 3 times to your store to get them while they were not there. Finally, we got them back after 2 weeks. You have to make a lot of improvements to have a good client service. But we still like the blinds and remain your clients.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
HI Jean-Marie, we are very sorry to hear about your experience and the issues with your order.. we greatly appreciate your patience and appreciate your feedback and will be sure to inform those involved in your order as well as upper management of it. We are grateful to have clients like you to help us grow and give good feedback to help improve our services for all customers, especially during this difficult time for all.
The ordering and installation process…
The ordering and installation process went very smoothly. My only regret is that I didn't do a test run on the cordless blind as I find it challenging to push the large blind down.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear! Thank you for your wonderful review!!
great service
great service from in store reps and in house installation rep as well.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear R Young! Thank you for your review!
Excellent customer service
I don’t love the cordless blinds that we got - they take more force to operate than I realized they would. But! The service we received was 100% and I can’t fault anything about the staff members we worked with.
21 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear! Thank you for your review and your patience!
Always satisfied
I've been doing business with Blinds To Go for 23 years and I've been very satisfied with their products, expertize and service.
19 December 2020
Reply from Blinds To Go - ST-LAURENT
We love to hear this Julie!! Thank you so much for you wonderful review! We look forward to seeing you again!
Great service in helping you choose the…
Great service in helping you choose the right blinds & options for them. Very good installation instructions. Blinds were easy to install though it was a bit challenging to attach the valance.
19 December 2020
Reply from Blinds To Go - ST-LAURENT
Hi Julie, thank you for your review! We apologize for the challenges you encountered while attaching the valance - is there any feedback you could provide to us regarding what would help make it easier? We would love to hear your thoughts - thank you!
Major Mix up in my order
Major Mix up in my order ; with no apology for the inconvenience . I had to return to the store 3 times as a result . For the price I paid and from a reputable company , you would think the manager would have called to follow up on my issue , offer restitution , or just basically an apology . Very disappointed.
order number 010741 oct 23 2020
19 December 2020
Reply from Blinds To Go - ST-LAURENT
Thank you for the order number Mike, we have contacted the parties involved and will ensure someone reaches out to you to discuss this matter ASAP.
Hi Mike, we are very sorry to hear about the issues and experience you encountered with us. Would you mind sharing your order number here so we can help look into this further for you and help to rectify?
Reply from Blinds To Go - ST-LAURENT
Great to hear Jim and Cathy! Thank you for the review!
service was excellent and will be…
service was excellent and will be purchasing more soon
16 December 2020
Reply from Blinds To Go - ST-LAURENT
This is great to hear Bob, thank you for your review! We look forward to helping you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.