Blink Health Reviews 

1,528
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 546 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that their prescriptions arrive very quickly and the overall ordering process is completely seamless from start to finish. Many consumers are truly happy to find significant cost savings and receive helpful support when managing their regular healthcare needs. However, some people mentioned serious issues with high prices for certain specialized medications that heavily strained their personal budgets. A few reviewers also noted practical difficulties with product packaging, mandatory refrigeration needs, and dispensing the correct amount of drops. Other customers experienced occasional delivery delays or received packages left in inconvenient spots outside their front doors.

What people talk about most

Product

People report ambiguous experiences with product, as reactions and usability vary significantly among... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and efficient shipping... See more

Service

Reviewers highlight positive aspects of service, noting that it is prompt, fast, and efficient. People... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely varying experiences with medication... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that signing in, setting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,528)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering was easy and shipping was…

Ordering was easy and shipping was fast. I highly recommend.

4 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

So streamlined

So streamlined! Everything was taken care of in a matter of minutes! Thank you!

2 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

BlinkRx came through for us!

Not sure how it happened but our Ophthalmologist was able to get a prescription filled through BlinkRx when our regular insurer (Anthem Blue CRoss) has been jerking us around for weeks with pre-authorization requirements and denials then appeals for which they take forever.
THANK YOU BlinkRx!!

5 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Herb,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

Not Working as well as expected. This medication is not working any better than Restatis and Systane Original eye drops used day

Not Working as well as expected

So far this medication isn't working any better for me than Restatis and Systane original eye drops - both used daily.

20 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Mary Jane,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We’re sorry to hear about the difficulty you’re experiencing.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

I have arthritis in my fingers and the…

I have arthritis in my fingers and the bottle is hard to squeeze. It doesnt seem enough for a 30 day supply .
With that said I see some improvement in my dry eye so I would like to continue. The cost is also so high but I will give it another month supply to see if it is worth it.

20 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Karen,

Thank you for contacting us.

We truly appreciate you bringing this to our attention, as customer feedback is very important to us.

We’re sorry to hear about the challenges you’ve been experiencing.

Although I’m not able to provide direct counseling on medications, I encourage you to reach out to our team and request to speak with one of our pharmacists, who will be happy to assist you.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,
The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My eyedrops came perfectly packed to…

My eyedrops came perfectly packed to insure they were kept safe and secure

5 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

I ordered my Miebo eye drops on 1/30/26…

I ordered my Miebo eye drops on 1/30/26 and they said it was 2 day shipping with FedEx. It is 2/18/26 and still no eye drops. Tracking shows that it has been in Hutchins Tx since 2/2/26. Have made several calls to BlinkRx saying they would look into it and call back and never a call back. I have also sent email but have not heard back. I am hoping for a refund and will never do business with this horrible pharmacy again! Plan to let my referring ophthalmologist know too! I would give zero stars if I could!

18 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Pamela,

Thank you for reaching out.

We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

We understand events will happen from time-to-time, and we want to learn from those experiences to improve for all customers.

Please contact us directly at support@blinkrx.com if you would like to discuss this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Quick communication and shipping…

Quick communication and shipping process. Love the eye drops!

30 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Easy ordering. Great eye drops. Rough start.

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they also sent me the wrong eye drop prescription to order. The delivery company used (FedEx) sent my package to the wrong house however I think that falls on FedEx and not Blink. My neighbor gave us the package. Now that we have the right prescription and I’ve been using the drops, my eyes have been great. Started out kinda rough but we’ll see how future orders are handled. I also like that ordering is online and they context me via text. I recommend them however ensure you know the name of your Rx and that you inform your doctor if they don’t get in touch with you.

2 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Norma,

Thank you so much for this feedback. We appreciate your response and support.

We're happy that you had a positive experience while using BlinkRx.

We understand events will happen from time-to-time, and we want to learn from those experiences to improve for all customers.

Please contact us directly at support@blinkrx.com if you would like to discuss this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

I received the eye drops frozen solid

I received the eye drops frozen solid. I texted Customer Service when I received them on a Saturday morning, Jan 31. I was told that a pharmacist would call me to tell me if it was ok to use the drops. NO ONE called all day Saturday. But finally Monday morning, I got a call. I was told it was ok to use them if they weren't discolored. As I waited for a phone call on Saturday, I did some internet research. I went to the Miebo site and it said there that the drops SHOULD NOT BE USED AND THEY SHOULD BE THROWN AWAY. So I haven't used them and don't intend to use them. NOT HAPPY WITH BLINK. I was given conflicting info and don't have trust in BLINK pharmacist. I will NOT put something in my eyes that is suggested not to be used on the manufacturer's info page. Eyes are way too important to use possibly defective eye drops.

31 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Julie,

Thank you for reaching out.

We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

We’ve attempted to reach out to you by phone, but we were unsuccessful.

Please contact us directly at support@blinkrx.com so we can investigate this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Professional

Professional, fast, and smooth transaction

23 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I appreciate Blink

I appreciate how fast my prescription was filled and sent to me. I am thankful for the instructional video that Blink sent to teach me how to use my new eye drops.

13 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I love how this eye drops makes my eyes feel - they are moist in the mornings.

I love how this eye drops make my eyes feel. I would wake up in the mornings and my eyes felt like someone was poking my eye with toothpicks. Now, I wake up with my eyes feeling moist. I have had dry eyes for years and have been using Ziidra, yet on my yearly checks, my ophthalmologist would say the dryness has not improved. It’s been more than 3 years I have been using Ziidra. My eyes haven’t felt this good in a long time.

10 February 2026
Unprompted review

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