Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering was easy and shipping was fast. I highly recommend.

Reply from Blink Health
So streamlined! Everything was taken care of in a matter of minutes! Thank you!

Reply from Blink Health
Not sure how it happened but our Ophthalmologist was able to get a prescription filled through BlinkRx when our regular insurer (Anthem Blue CRoss) has been jerking us around for weeks with pre-authorization requirements and denials then appeals for which they take forever.
THANK YOU BlinkRx!!

Reply from Blink Health
Not Working as well as expected
So far this medication isn't working any better for me than Restatis and Systane original eye drops - both used daily.

Reply from Blink Health
I have arthritis in my fingers and the bottle is hard to squeeze. It doesnt seem enough for a 30 day supply .
With that said I see some improvement in my dry eye so I would like to continue. The cost is also so high but I will give it another month supply to see if it is worth it.

Reply from Blink Health
My eyedrops came perfectly packed to insure they were kept safe and secure

Reply from Blink Health
I ordered my Miebo eye drops on 1/30/26 and they said it was 2 day shipping with FedEx. It is 2/18/26 and still no eye drops. Tracking shows that it has been in Hutchins Tx since 2/2/26. Have made several calls to BlinkRx saying they would look into it and call back and never a call back. I have also sent email but have not heard back. I am hoping for a refund and will never do business with this horrible pharmacy again! Plan to let my referring ophthalmologist know too! I would give zero stars if I could!

Reply from Blink Health
Very courtesy and knowledgeable customer experience
Quick communication and shipping process. Love the eye drops!

Reply from Blink Health
Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they also sent me the wrong eye drop prescription to order. The delivery company used (FedEx) sent my package to the wrong house however I think that falls on FedEx and not Blink. My neighbor gave us the package. Now that we have the right prescription and I’ve been using the drops, my eyes have been great. Started out kinda rough but we’ll see how future orders are handled. I also like that ordering is online and they context me via text. I recommend them however ensure you know the name of your Rx and that you inform your doctor if they don’t get in touch with you.

Reply from Blink Health
I received the eye drops frozen solid. I texted Customer Service when I received them on a Saturday morning, Jan 31. I was told that a pharmacist would call me to tell me if it was ok to use the drops. NO ONE called all day Saturday. But finally Monday morning, I got a call. I was told it was ok to use them if they weren't discolored. As I waited for a phone call on Saturday, I did some internet research. I went to the Miebo site and it said there that the drops SHOULD NOT BE USED AND THEY SHOULD BE THROWN AWAY. So I haven't used them and don't intend to use them. NOT HAPPY WITH BLINK. I was given conflicting info and don't have trust in BLINK pharmacist. I will NOT put something in my eyes that is suggested not to be used on the manufacturer's info page. Eyes are way too important to use possibly defective eye drops.

Reply from Blink Health

Reply from Blink Health
Very easy to work with once my Doctor submitted the prescription I was notified what my payment would be and it was delivered in a timely matter.
I appreciate how fast my prescription was filled and sent to me. I am thankful for the instructional video that Blink sent to teach me how to use my new eye drops.

Reply from Blink Health
I really appreciate the cost savings on my medication. It made it affordable, otherwise I was looking at not taking it at all.
The lower prices and fast arrival of my medication.
My prescription was ordered and shipped very quickly.
I love how this eye drops make my eyes feel. I would wake up in the mornings and my eyes felt like someone was poking my eye with toothpicks. Now, I wake up with my eyes feeling moist. I have had dry eyes for years and have been using Ziidra, yet on my yearly checks, my ophthalmologist would say the dryness has not improved. It’s been more than 3 years I have been using Ziidra. My eyes haven’t felt this good in a long time.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.