Blink Health Reviews 1,483

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 938 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and follow-up, appreciating the assistance with refills and initial prescription fills. Many people found the process of getting their prescriptions filled to be smooth and efficient, often receiving their medication quickly. Reviewers also praise the product itself, noting its effectiveness in treating their conditions and providing significant relief. The affordability of medications, often at greatly reduced prices or even free through insurance or company programs, is a major positive for many consumers. However, some customers experienced issues with delivery, citing instances where packages were sent to the wrong address or left in insecure locations. A few people also found the prescription transfer process to be difficult or encountered delays in receiving their medication, leading to temporary shortages. Additionally, there was some ambiguity regarding product and pricing, with a few reviewers expressing concerns about the cost of future prescriptions or the convenience of product storage.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers praise its effectiveness, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of their... See more

Service

Consumers find service to be positive. Many reviewers praise the fast, easy, and organized process, noting... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the significant savings, with... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpful and courteous... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied

Rated 4 out of 5 stars

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great

Great, fast, easy

26 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Prompt responses to questions.ok

Prompt responses to questions.

5 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Extremely fast customer service

Extremely fast customer service. Fast communication. Accurate information. No fuss with insurance, they do it all for you.

29 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Helpful and fast service

28 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

These drops are amazing

These drops are amazing! My eyes feel like silk!

26 December 2025
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Fast service

Got a text right away about prescriptions to be filled and very easy to complete the process.

16 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Sesmless order and delivery experience.

3 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Carla,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx. We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

It was quick and seamless

It was quick and seamless. I got the specialty meds before the ones at my pharmacy (like 2 days).

16 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Dawn,

Thank you so much for your 5-star review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

FedEx failed to deliver correctly

FedEx failed to deliver correctly, but Blink stepped up—replacing my missing meds at no extra cost and switching carriers. FedEx’s delivery proof pictured my front door, yet the package was found in the mailbox.

13 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hi Michael,

Thank you for taking the time to leave this 5-star review. We sincerely apologize for the frustration and inconvenience.

We're happy to hear that our team was able to step up and resolve the situation for you quickly by replacing your medication at no extra cost.

We are committed to ensuring our customers receive their prescriptions reliably and without hassle, and we appreciate you recognizing our efforts.

We value your business and look forward to continuing to serve your healthcare needs.

Thank you

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

excellent product

excellent product - pleased with the initial results

30 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great thorough quick service and…

Great thorough quick service and attention to detail

13 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Janice,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx. We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

I don’t like the drops

I don’t like the drops. They do not work! And it was a waste of my money. I prefer contact lenses.

23 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Elizabeth,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We’re sorry to hear about the difficulty you’re experiencing.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

on time delivery

31 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Miebo really helps my dry eye

Miebo really helps my dry eye. The only thing I really think is bad that the bottle is so small and not enough in it especially for the price! The first week is hard because if you miss and have to reapply, which happens with other eye drops it wastes a lot and you run out to fast. Only got a little over 2 weeks of it. I think for the price, they could compensate for that.

31 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you so much for this feedback. We appreciate your response and support.

We're happy that you had a positive experience while using BlinkRx.

We’re sorry to hear about the challenges you’ve been experiencing using the medication.

Although I’m not able to provide direct counseling on medications, I encourage you to reach out to our team and request to speak with one of our pharmacists, who will be happy to assist you.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

Avoid Blink Health

Blink Health treats you like an idiot. They ignore ship schedules and ship when they decide it is in their best interest. I finally got fed up and cancelled my prescription service. You guessed it...they sent me a cancel confirmation,,then a few days later, went ahead and shipped me another script and charged my cc. Total fraud!

27 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello K,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 2 out of 5 stars

I am experiencing a painful burning

I am experiencing a painful burning of the eyes... When I used the nasal spray, it was like injecting pepper spray and had continuous sneezing.

Surely this burning sensation is not what you intended and now am concerned that it's doing more harm than good.

Wanting to go back to Meibo.

30 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Scott,

Thank you for contacting us. We truly appreciate you bringing this to our attention, as customer feedback is very important to us.

We’re sorry to hear about the challenges you’ve been experiencing.

Although I’m not able to provide direct counseling on medications, I encourage you to reach out to our team and request to speak with one of our pharmacists, who will be happy to assist you.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST

Rated 5 out of 5 stars

Awesome 👍

The process took minimal contact and I received the prescription quickly. Blink handled everything with no delays.

8 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Best eyedrops for dry eye

Best eyedrops on the market for dry eye! And I have tried MANY.

29 January 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hi Steve,

Thank you so much for the fantastic 5-star review! We are delighted to hear our eyedrops are the best you've found for dry eye. Your feedback truly means a lot to us.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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