Blink Health Reviews 1,483

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 938 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and follow-up, appreciating the assistance with refills and initial prescription fills. Many people found the process of getting their prescriptions filled to be smooth and efficient, often receiving their medication quickly. Reviewers also praise the product itself, noting its effectiveness in treating their conditions and providing significant relief. The affordability of medications, often at greatly reduced prices or even free through insurance or company programs, is a major positive for many consumers. However, some customers experienced issues with delivery, citing instances where packages were sent to the wrong address or left in insecure locations. A few people also found the prescription transfer process to be difficult or encountered delays in receiving their medication, leading to temporary shortages. Additionally, there was some ambiguity regarding product and pricing, with a few reviewers expressing concerns about the cost of future prescriptions or the convenience of product storage.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers praise its effectiveness, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of their... See more

Service

Consumers find service to be positive. Many reviewers praise the fast, easy, and organized process, noting... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the significant savings, with... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpful and courteous... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied

Rated 4 out of 5 stars

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My drug was delivered directly to my…

My drug was delivered directly to my door.

12 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Fast service

The medicine delivered fast and on or before time needed.

5 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My Doctor prescribed Miebo and signed…

My Doctor prescribed Miebo and signed me up for Blink RX. With my insurance I paid zero dollars and received the eye drops in a few days. Only issue is the possibility of having to pay $$$$$ for the next prescription.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

End up not paying anything with my prescription

Medication delivered to my home and end up not paying anything with my prescription. They helped me with getting the best deal and brand name not generic. Will continue to refill my meds BlinkRx. Thank you BlinkRx!

10 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Lilet,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Living Miebo

Getting it was a great experience and it was delivered immediately. It helps me do much as I have severe dry eye. Ty very much.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They senf me a free bottle while waiting for the insurance to approve the prior authorization.
The dtops ate amazing. Was using regular drops up to eight times a day with very little relief.
Now I only use Blink drops three times a day. Very happy.

23 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Ordering was easy and shipping was…

Ordering was easy and shipping was fast. I highly recommend.

4 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

So streamlined

So streamlined! Everything was taken care of in a matter of minutes! Thank you!

2 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

BlinkRx came through for us!

Not sure how it happened but our Ophthalmologist was able to get a prescription filled through BlinkRx when our regular insurer (Anthem Blue CRoss) has been jerking us around for weeks with pre-authorization requirements and denials then appeals for which they take forever.
THANK YOU BlinkRx!!

5 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Herb,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

Not Working as well as expected. This medication is not working any better than Restatis and Systane Original eye drops used day

Not Working as well as expected

So far this medication isn't working any better for me than Restatis and Systane original eye drops - both used daily.

20 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Mary Jane,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We’re sorry to hear about the difficulty you’re experiencing.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

I have arthritis in my fingers and the…

I have arthritis in my fingers and the bottle is hard to squeeze. It doesnt seem enough for a 30 day supply .
With that said I see some improvement in my dry eye so I would like to continue. The cost is also so high but I will give it another month supply to see if it is worth it.

20 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Karen,

Thank you for contacting us.

We truly appreciate you bringing this to our attention, as customer feedback is very important to us.

We’re sorry to hear about the challenges you’ve been experiencing.

Although I’m not able to provide direct counseling on medications, I encourage you to reach out to our team and request to speak with one of our pharmacists, who will be happy to assist you.

If you have specific questions about your medication, please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,
The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My eyedrops came perfectly packed to…

My eyedrops came perfectly packed to insure they were kept safe and secure

5 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

I ordered my Miebo eye drops on 1/30/26…

I ordered my Miebo eye drops on 1/30/26 and they said it was 2 day shipping with FedEx. It is 2/18/26 and still no eye drops. Tracking shows that it has been in Hutchins Tx since 2/2/26. Have made several calls to BlinkRx saying they would look into it and call back and never a call back. I have also sent email but have not heard back. I am hoping for a refund and will never do business with this horrible pharmacy again! Plan to let my referring ophthalmologist know too! I would give zero stars if I could!

18 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Pamela,

Thank you for reaching out.

We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

We understand events will happen from time-to-time, and we want to learn from those experiences to improve for all customers.

Please contact us directly at support@blinkrx.com if you would like to discuss this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look