Blink Health Reviews 

1,528
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 546 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that their prescriptions arrive very quickly and the overall ordering process is completely seamless from start to finish. Many consumers are truly happy to find significant cost savings and receive helpful support when managing their regular healthcare needs. However, some people mentioned serious issues with high prices for certain specialized medications that heavily strained their personal budgets. A few reviewers also noted practical difficulties with product packaging, mandatory refrigeration needs, and dispensing the correct amount of drops. Other customers experienced occasional delivery delays or received packages left in inconvenient spots outside their front doors.

What people talk about most

Product

People report ambiguous experiences with product, as reactions and usability vary significantly among... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and efficient shipping... See more

Service

Reviewers highlight positive aspects of service, noting that it is prompt, fast, and efficient. People... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely varying experiences with medication... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that signing in, setting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Per my doctor this was the only place to get my special medication at a resonable price point. I did not get a chance to vet the data given to me, but decided to believe the doctor. Set up was fa... See more

Company replied

Rated 4 out of 5 stars

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to... See more

Company replied

Rated 4 out of 5 stars

Great product and fast service from provider. Have only been using product for approximately 3 weeks - but appears to be working very well and giving my dry eyes good lubrication. Excellent customer... See more

Company replied

Rated 4 out of 5 stars

Eye drops work really well. My insurance covered the cost. Shipping was free. I did have issues with my Dr needing to contact them multiple times in order for them to start my prescription and they al... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,528)

504 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome experience

Quickly shipped my free trial prescription and great customer service .Thanks

17 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Maria,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx. We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I really appreciated the opportunity to…

I really appreciated the opportunity to receive my medicine at a no charge cost for the first month. What I need to know what the cost will be for the continuation of my prescription. Thank you for your understanding and help.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

They made very clear communication…

They made very clear communication regarding details of the prescribed medicine, pricing, shipment. everything very smooth and comfortable, received my medicine at my door in time. They deserve 5 star.

25 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great!

Quick, easy, user friendly service. These eye drops are helping so much and saving me money from buying them over the counter! I’m so thankful!

12 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Reasonable and good pricing

Reasonable and good pricing, efficient order processing and handling, multiple notifications and order processing communications, prompt delivery and tracking information. Very pleased with my orde.

11 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Less dryness

The BLINK is my third eye prescription and so far I didn’t get stinging sensation when I drop it in my eyes. Also I feel that I have a less dryness or irritation.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I tried filling my prescription at 2…

I tried filling my prescription at 2 pharmacies before Blink - one was going to charge me over $500 (my insurance won't cover it). The other, with their discount program, would've cost nearly $250. Thank you so much for helping me actually afford the eye drops that I really needed!!

10 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Wendy,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

After a multiple phone conversations

After a multiple phone conversations, BlinkRx did not obtain the correct pricing with my insurance for Miebo eye drops. A tier 3 drug, 90 day supply - 9ml should be $70. BlinkRx would charge $105. I went with another online pharmacy that provided the correct pricing.

5 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

It took approx 8 phone calls

It took approx 8 phone calls, 4-5 to the Drs office with them sending my rx mult times to blinkrx, trying to check my rx online, calling their helpline, waiting for call back, giving them my health info and credit card#, and being told I would receive my rx in 3-5 days. Today (a week later) I receive another text saying I have a new rx. I have never been able to get the link they send to work so I called the pharmacy directly. They didn't seem to have any record of all the info they've gotten from me already, started to ask all my health history questions again, I refused to answer it all again. Oddly though they still had my credit card # on file. Again I should receive my rx in 3-5 days. I would never recommend this pharmacy to anyone!

9 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My experience with BlinRx was great

My experience with BlinRx was great. I was very happy to contact at the time when I learned that I was not able to afford my medication . The lady that I spoke with on the phone was nice, patience, and kind . She listened to me and help me to contact my provider for prescription . Thank you so much

9 March 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Benita,

Thank you so much for this feedback.

We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I appreciate the financial help Thank you

I appreciate the financial help! Those of us on Medicare are struggling to pay for meds. Blinkrx is great!! My osteoporosis medicine is supposed to cost $1000 that I can’t afford. Does Blinkrx help with that too?? Thank you from the bottom of my heart

23 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx. We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Quick responds after doctor's office…

Quick responds after doctor's office sent in my information for a prescription.

17 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great value

Great value. On time.

26 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Windy day

My experience with this company was good as far as getting my prescription filled. My only complaint was the delivery. It was left on my porch causing it to blow off into a shrub ..I just happened to look down to see the package. They need to place it in between the doors so it doesn't end up blowing away.

23 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you for your 4-star review.

We sincerely apologize that your package was not left properly and understand that situations like this can happen from time to time.

If you would like to discuss this further, please feel free to contact us directly at support@blinkrx.com.

Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

MEDICATIONS

Helpful representative I spoke to. Receive medication on time without any problems. Very satisfied.

20 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Thank you very much for your 5-star review! Please let us know how we can assist you in the future.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Price of my copay was over three thousand dollars cheaper Han my local CVS.

19 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Elizabeth,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Very good service and great…

Very good service and great communication
Slow to get the order out , but ok overall

19 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello James,

Thank you very much for your feedback. We truly appreciate your response and support, and we're glad to hear that you had a positive experience using BlinkRx.

We understand that occasional issues can arise with shipments and deliveries. Feedback like yours helps us learn and improve our service for all customers.

If you would like to discuss this matter further, please feel free to contact us directly at support@blinkrx.com.

Thank you again for bringing this to our attention. We appreciate your feedback and look forward to hearing from you.

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My first box of eyedrops were free

My first box of eyedrops were free. I like them but want to keep getting them. My insurance said it wouldn’t pay for it. I hope I can continue to get it through Blink.

27 February 2026
Unprompted review
Blink Health logo

Reply from Blink Health

Hello Rhonda,

Thank you so much for this feedback. We appreciate your response and support.

We're happy to hear that you had a positive experience while using BlinkRx.

We're excited to help you save money on your health care costs.

Please let us know if we can assist you with anything in the future.

Thank you
BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look