Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more
Company replied
I had an annual subscription to Blinkist which I used on and off and it was a great experience overall. What I did not realise is that the subscription auto-renews without a prompt so one day I just s... See more
Company replied
I had entered the wrong email address on my account, and when I changed my phone, I was unable to transfer the app because I couldn’t verify the change by email. The customer services team responded q... See more
Company replied
Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.2
Great
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the app and had great customer…
Love the app and had great customer support when I couldn’t log into my account
31 March 2026
Unprompted review
Reply from Blinkist
Hello Carolina,
Thanks so much! 😊 We're really happy you’re enjoying the app, and glad our support team was able to help you log in again!
All the best,
Team Blinkist
Cool company and great product
People at Blinkist are really cool. I accidentally cancelled my subscription through my Credit Card transaction and they were super helpful to offer a discount on the next one. The mobile and the website are pretty intuitive. Good selection of books for my taste.
31 March 2026
Unprompted review
Reply from Blinkist
Hello Siddharth,
Thank you so much for your thoughtful feedback! We're delighted to hear you had a great experience with our support team and that you’re enjoying both the app and our book selection. We truly appreciate your support!
All the best,
Team Blinkist
Quick and prompt response
The company was quick to respond and helped me resolve the issue in a very prompt manner.
26 March 2026
Unprompted review
Reply from Blinkist
Hi Rajneesh, thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
Clear instructions and friendly support
Blinkist’s assistance with my app activation was effective, even if the process lasted a few days. I don’t really know what their normal response speed is, but the instructions were clear and the team was friendly.
23 March 2026
Unprompted review
Reply from Blinkist
Hello Mojca,
Thank you for your thoughtful feedback! We’re glad to hear that our team was able to assist you effectively and that the instructions were clear. We appreciate your patience during the process and are always working to improve our response times.
Best,
Team Blinkist
The customer service team was very…
The customer service team was very helpful
29 March 2026
Unprompted review
Reply from Blinkist
Hello Sharon,
Thank you for your kind words! We’re glad to hear our customer service team was able to help.
Best,
Team Blinkist
No renewal notification
Customer service was excellent but disappointed to not have a reminder of renewal.
24 March 2026
Unprompted review
Reply from Blinkist
Hello Venkata,
Tank you for your kind words about our customer service. We really appreciate it! We’re sorry for any inconvenience caused by the missing renewal reminder. We do send reminder emails, so it might be worth checking your spam or junk folder just in case they ended up there.
All the best,
Team Blinkist
Excellent customer service
The app works fine. Daily recommendations are very useful with all amount of books they have.
And the customer service team is just excellent. I wanted to cancell my subscription once the payment was already made and help me with all process giving me several options. Couldn't be more satisfied with them really. I will come bak to some subscription option soon!
23 March 2026
Unprompted review
Reply from Blinkist
Hi David, thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer service. All the best, Team Blinkist
I needed to stop my subscription
I needed to stop my subscription, and I got a full refund immediately. Very kind handling of customers.
23 March 2026
Unprompted review
Reply from Blinkist
Hi Andrea, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
I have been trying to get a refund from…
I have been trying to get a refund from Apple and Blinkist, while not able to help, provided me with the information I need to reach out to Apple. Marrianne responded quickly and politely to all of my emails.
25 March 2026
Unprompted review
Reply from Blinkist
Hello,
Thank you for sharing your experience. We understand how important it is to resolve refund concerns, and we’re glad Marrianne could guide you toward the right support. Don’t hesitate to contact us again if there’s anything more we can do.
All the best,
Team Blinkist
Fantastic customer service
Fantastic customer service; it was prompt, very friendly and my issues resolved incredibly fast.
24 March 2026
Unprompted review
Reply from Blinkist
Hello Nick!
Thank you so much for your kind words! We’re really glad to hear that you had a positive experience and that your concerns were resolved quickly. Providing prompt and friendly support is always our goal, and your feedback truly means a lot to us.
Best,
Team Blinkist
Blinkist is great when you have little time..
Blinkist is great when you have little time to read, but still want to read ;-) The summaries are around 20min, great before going to bed or when driving the car. The customer service is wonderful, transparent and very helpful when you have trouble with billing - or like me - I don't have time to use it now and it was no problem to cancel or refund a payment. This is what service should be about! Great product, great service! 5 out of 5!
23 March 2026
Unprompted review
Reply from Blinkist
Hi Stepan,
Thank you for the kind feedback! We're so glad Blinklist fits into your daily routine. Your kind words about our customer service team mean a lot. Happy learning!
All the best,
Team Blinkist
excellent personal reply
Talida was most helpful in clarifying my membership with
Blinkist.
23 March 2026
Unprompted review
Reply from Blinkist
Hi Timothy,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
Difficulties in giving feedback on blinks I read
The issue I had took longer to solve than I had expected. I thank Talida who was insistent on helping me.
I would say simplicity should be the key word on usage of this app.
21 March 2026
Unprompted review
Reply from Blinkist
Hello Alui,
Thanks so much for your feedback! We’re sorry the process was more difficult than it should have been, but we’re happy Talida could step in and help. We completely agree simplicity is key, and we’re working to make the experience smoother.
Best,
Team Blinkist
I thought my complain was not being…
I thought my complain was not being addressed to properly. But ultimately, they took time, came up sorting the problem. Pleasant.
21 March 2026
Unprompted review
Reply from Blinkist
Hello Gyandutt,
Thank you for your feedback! We apologize for the initial delay, but we’re happy we could resolve the issue and make your experience a pleasant one.
All the best,
Team Blinkist
Excellent support experience
Excellent support experience. The team responded incredibly fast and helped me update my email address with ease. Professional, friendly, and efficient—thank you for resolving my issue so quickly.
18 March 2026
Unprompted review
Reply from Blinkist
Hi Tarek,
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer support team.
All the best,
Team Blinkist
Reply from Blinkist
Hi Adeel, thank you so much for taking the time to share your experience! Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. All the best, Team Blinkist
Reply from Blinkist
Hi JuanMa, thank you for the feedback! We appreciate you taking the time to share your experience! All the best, Team Blinkist
Quick to respond.
Quick to respond.
Supplied helpful information
And
When I explained I still couldn't do/find what I was looking for they didn't hesitate and did it for me.
12 March 2026
Unprompted review
Reply from Blinkist
Hello Stephen,
Thank you for your feedback! We’re glad to hear the team was quick to respond, provided helpful information, and went the extra mile to assist you directly when needed. We truly appreciate you sharing your experience.
All the best,
Team Blinkist
Jean was great
Jean was great. Was proactive knowledgeable and knew the product. She should be commended.
17 March 2026
Unprompted review
Reply from Blinkist
Hello Ian,
Thank you for your kind feedback! We’re thrilled to hear that Jean provided proactive and knowledgeable support. We’ll be sure to pass along your commendation to her.
All the best,
Team Blinkist
Love Blinklist
Love Blinklist - it is the perfect form of information for me in my busy day. I listen inthe car, at the gym, and at night before bed. Very enlightening. The customer service team is definitely five star!
15 March 2026
Unprompted review
Reply from Blinkist
Hello MaryEllen,
Thank you for the wonderful feedback! We're so glad Blinklist fits into your daily routine and keeps you inspired throughout the day. Your kind words about our customer service team mean a lot. We appreciate your support!
Best,
Team Blinkist
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