Delivered a bed to the wrong address, claiming it was our address despite nothing on our doorbell and our back/alley not the one on the photos sent. Unprofessional customer service. No bed and threate... See more
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Blisswood’s customer service has been appalling. I purchased two egg chairs advertised with removable, washable cushion covers. Due to what is clearly a manufacturing defect, the covers are act... See more
DOUBLE BED DELIVERED WITH 4 BRACKETS MISSING COMPLAINED 2 BRACKETS SENT COMPLAINED NO REPLY STILL UNABLE TO PUT BED TOGETHER 1 WEEK AND STILL SLEEPING ON FLOOR
I purchased a door canopy from Blisswood & I am extremely satisfied with the product, the customer service staff (both on phone & email) & with the website. From start to finish the experience has bee... See more
Company replied
Company details
- Furniture Manufacturer
- Bedroom furniture shop
- Home Furniture Shop
- Furniture wholesaler
- Office Furniture Shop
- Outdoor furniture shop
Written by the company
Blisswood is a comprehensive one- stop provider of top-tier home and office furniture, with its own in-house Manufacturing facility, that offers a wide selection of high quality sophisticated, stylish designs. At Blisswood, our Furniture and home furnishing products are designed with Quality, Durability, and affordability in mind. We carry a wide selection of Dining rooms, Living rooms, Study rooms, Bedrooms, and Bathroom furniture & furnishing products.
Contact info
47 HYTHEGAT, PE4 7ZP, Peterborough, United Kingdom
- 01444390355
- salesblisswood@gmail.com
- blisswood.co.uk
2.3
Poor
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, very quick delivery. An easy smooth transaction. Highly recommended.
4 December 2023
Reply from Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Splendid service
What made my experience so rewarding was the excellent way it was handle from order to delivery the speed was amazing and the item was of high standard reasonably priced outstanding service
6 December 2023
Reply from Blisswood Limited
Dear Lynda,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Nice and comfortable chair!
4 December 2023
Reply from Blisswood Limited
Dear Paul,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
To be honest
To be honest, it's so uncomfortable my a*ss hurts. It's not comfortable at all. Can't sit without it hurting me.
Would highly NOT RECOMMEND
3 December 2023
Reply from Blisswood Limited
Dear Customer,
We are sorry for the inconvenience which has been caused while using our item. We understand your disappointment and would like to apologize for the same as It is certainly not the experience we want our valued customers to have.
We have dropped an email to you for this and would request you to please revert us back so that we can proceed further.
Thank You!
Reply from Blisswood Limited
Dear Ann,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
I returned due to not needing this item as I thought I did
I had to send back as I bought this but then we never needed the item. O have night one before from you and very happy with it. Sorry for the inconvenience I caused but things happen will be ordering from you again when I need to.
30 November 2023
Reply from Blisswood Limited
Dear Jacqueline,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Chair arrived quickly
Chair arrived quickly andwas exactly as described and the assembly instructions were easily understood.
30 November 2023
Reply from Blisswood Limited
Dear Robert,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
What let you down is delivery I still…
What let you down is delivery I still haven’t had my chair and had. 2 delivery dates no one turned up
30 November 2023
Reply from Blisswood Limited
Dear Customer,
We are sorry to hear that you have not received the delivery of your chair yet. As per the records, we have found that the delivery team "Yodel" has tried to deliver the item but unable to locate your address as you haven't given any house/flat number in the address.
You are requested to kindly get in touch with us over the email Salesblisswood@gmail.com with the complete address so that we can share the same with the delivery team to get this order deliver.
Thank You!
Blisswood massage office chair
Would have given a 5 star review but there was a problem with the chair received. The customer service was excellent they resolved the issue very quickly and sent out a new backrest within 48 hours keeping me informed all the time. Would definately order from them again.
29 November 2023
Reply from Blisswood Limited
Dear valerie,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Great price
Great price, easy transaction, fast delivery, very happy with the chair quality. Would recommend
30 November 2023
Reply from Blisswood Limited
Dear Graham,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
I am really happy with my coffee table
I am really happy with my coffee table, it took my son 1/12 hours to build & it looks a treat. Easy to order & delivered on time.
29 November 2023
Reply from Blisswood Limited
Dear Julie,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Reply from Blisswood Limited
Dear Sandra,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Coffee table
First time I’ve used this company and was extremely impressed with super fast delivery , ordered Monday arrived Wednesday , excellent item received and super price also compared to other major retailers ! Would definitely use again !
20 November 2023
Unprompted review
Reply from Blisswood Limited
Dear Lisa,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our product and service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Very good swift service.
14 November 2023
Reply from Blisswood Limited
Dear Jason,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our product and service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Cheap rubbish,
My "cheap" radiator cover arrived broken and cracked, soon as the delivery man arrived at my door with an opened box that has been very poorly put back together with sellotape hanging off it everywhere I knew I had been sent a second hand item that has already been opened and returned, the quality was terrible, not like the photos, cheap rubbish with a cheap plastic laminate over it that was slightly peeling, the main part the front was practically cracked in half, best thing about this was the company agreed to refund after seeing the photos, they didn't want it returned as it was no good to anyone, it's now broken up and put in the bins.
13 November 2023
Reply from Blisswood Limited
Dear Customer,
We are extremely sorry for the inconvenience which has been caused to you. We would like to apologize for the same as It is certainly not the experience we want our valued customers to have.
We would like to assure you that the item has been sent in perfect condition from our end and might have got damaged in transit. However, once we have receive the concern from your end, we have immediately processed the full refund of the paid amount as per your request as your satisfaction is our top priority.
Thank You!
Great service and great item.
13 November 2023
Reply from Blisswood Limited
Dear Chris,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our product and service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Ordered the 4+3 chest of drawers
Ordered the 4+3 chest of drawers. White with oak veneer top. Arrived with nothing missing & no damage anywhere. Instructions were clear & easy to understand, very smart chest of drawers & good value for money. Blisswood were very quick to respond to a few questions I put to them. Can't fault them in anyway.
19 November 2023
Unprompted review
Reply from Blisswood Limited
Dear Lynda,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Reply from Blisswood Limited
Dear Paul,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our product and service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Product we purchased was brilliant for what we needed
Product we purchased was brilliant for what we need . Fast delivery and not too expensive well happy
5 November 2023
Reply from Blisswood Limited
Dear Stephen,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our product and service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Excellent service and product
I bought this porch for my sons house ,it’s perfect cover for the front door and side window ,,,,the price is excellent and the quality is very good ,,,,delivery was very prompt ,I am happy with the bliss wood experience.
2 November 2023
Reply from Blisswood Limited
Dear Chrissie,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our product and service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
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