Delivered a bed to the wrong address, claiming it was our address despite nothing on our doorbell and our back/alley not the one on the photos sent. Unprofessional customer service. No bed and threate... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Blisswood’s customer service has been appalling. I purchased two egg chairs advertised with removable, washable cushion covers. Due to what is clearly a manufacturing defect, the covers are act... See more
DOUBLE BED DELIVERED WITH 4 BRACKETS MISSING COMPLAINED 2 BRACKETS SENT COMPLAINED NO REPLY STILL UNABLE TO PUT BED TOGETHER 1 WEEK AND STILL SLEEPING ON FLOOR
I purchased a door canopy from Blisswood & I am extremely satisfied with the product, the customer service staff (both on phone & email) & with the website. From start to finish the experience has bee... See more
Company replied
Company details
- Furniture Manufacturer
- Bedroom furniture shop
- Home Furniture Shop
- Furniture wholesaler
- Office Furniture Shop
- Outdoor furniture shop
Written by the company
Blisswood is a comprehensive one- stop provider of top-tier home and office furniture, with its own in-house Manufacturing facility, that offers a wide selection of high quality sophisticated, stylish designs. At Blisswood, our Furniture and home furnishing products are designed with Quality, Durability, and affordability in mind. We carry a wide selection of Dining rooms, Living rooms, Study rooms, Bedrooms, and Bathroom furniture & furnishing products.
Contact info
47 HYTHEGAT, PE4 7ZP, Peterborough, United Kingdom
- 01444390355
- salesblisswood@gmail.com
- blisswood.co.uk
2.3
Poor
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery on time
Delivery on time. Assembly was straightforward and quality of product very good.
28 January 2024
Reply from Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Fast service and delivery
Nice chairs and very supportive. Not sure of the quality yet, as the fabric on the arms seems a little loose. Overall easy to put together except for attaching the arms which was very fiddly.
31 January 2024
Reply from Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Great product as described
Great product as described. And very quick delivery. Definitely recommend
31 January 2024
Reply from Blisswood Limited
Dear Wayne,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Excellent customer care.
Excellent service delivery, they respond to concerns and messages quickly.
31 January 2024
Reply from Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
A great buy well packed good price
29 January 2024
Reply from Blisswood Limited
Dear George,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Very fast free delivery of Great desk chair
Great desk chair. So impressed with speed of delivery…..next day and free!
29 January 2024
Reply from Blisswood Limited
Dear Jean,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Reply from Blisswood Limited
Dear Julie,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
The chair
The chair was delivered very quickly and was easy to assemble and is very comfortable
Thank you
26 January 2024
Reply from Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Prompt delivery.
Prompt delivery. Very good Customer Service response.
However,Blisswood needs to include installation even if it's at a little cost to assist customers that cannot do it yourself. This is very important. Most Furniture companies do installations.
3 January 2024
Reply from Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Proffesional
The furniture was good, and delivery was good. Can recomend. Had some issues with emails after, but after talking to them that has been fixad.
2 January 2024
Reply from Blisswood Limited
Dear Customer,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Overall good
It was good that I could track the delivery on the date and get updates from the delivery company.
It was well packaged.
To put it together wasn’t straightforward, I recommend to review the instructions ahead as some of the numbered pieces didn’t match the instructions. Minor chips on some of the parts. Outer parts look solid, not so sure about slat base. Overall looks good.
27 December 2023
Reply from Blisswood Limited
Dear Sara,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Speedy delivery and love the item.
31 December 2023
Reply from Blisswood Limited
Dear Paul,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
I am awaiting a response from blisswood…
I am awaiting a response from blisswood before I can give a review. I have a big problem
4 January 2024
Reply from Blisswood Limited
Dear Customer,
We apologize for the inconvenience which has been caused to you due the the missed delivery. However, we are glad to inform you that the item has been successfully delivered to you now.
For your reference, we have sent you an email and would request you to please check and revert us back accordingly.
Thank You!
Great Coffee Table
Ordered a coffee table, fast delivery, good quality table I am very pleased with my purchase.
26 December 2023
Reply from Blisswood Limited
Dear Ellen,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
I contacted Blisswood with an issue I…
I contacted Blisswood with an issue I had with the adapter from my chair. Customer Services contacted my promptly to request further information to identify the fault. I sent pictures and they have gone out of their way to help and replace the faulty adapter in a very timely manner.
3 January 2024
Unprompted review
Reply from Blisswood Limited
Dear Elaine,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that we are able to resolve your reported concern and you are satisfied with our customer services. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Keep Shopping!
Chipped draw front
Update. so they called me and are posting me a replacement great customer service 👍🏾
26 December 2023
Reply from Blisswood Limited
Dear Customer,
We apologize for the inconvenience which has been caused to you due to the chipped part you have received in the package. It is certainly not the experience we want our valued customers to have.
As per the discussion which you had with our executive over the call, we have sent an email to you with the confirmation of the part replacement and it will get delivered to you shortly.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
I bought the chair because of the Massage & leg rest, but the massage feature did not meet my expectation
UPDATE:
I was contacted by the customer satisfaction team and the gentleman I spoke with was professional and helpful. He offered me a 50% refund, which I thought was very decent of him. Whilst I understand that every customer's preference differs, I think clear advertisement is important so that customers know exactly what they are paying for. It is not a massage chair, and shouldn't be advertised as one. The team has promised to look into the wording. I have reviewed my rating based on my experience with the customer satisfaction team.
27 December 2023
Reply from Blisswood Limited
Dear Customer,
We are glad to hear that we were able to address your concern and provided the satisfactory solution for the reported concern.
We know every customer has a difference preference and expectation from a particular item. As per the discussion which you had over the call, we have sent the revert over the email to you.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Good product delivered on time.
27 December 2023
Reply from Blisswood Limited
Dear Shyam,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Great product and quick delivery
Great product and quick delivery. Good service all round.
20 December 2023
Unprompted review
Reply from Blisswood Limited
Dear Andy,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
Delivery was super quick
Delivery was super quick and product was easy to fit together. I bought the massage office chair and apart from being a tad bit noisy it is a fantastic piece of kit.
3 December 2023
Reply from Blisswood Limited
Dear Ms. Coshia,
Thank you for sharing your experience with this positive feedback with us. We are glad to hear that you are satisfied with our service. It is always grateful to know that our efforts are being appreciated by our valued customers.
Your satisfaction is our top priority, and we will try to do our best to ensure that we meet your expectations in the future purchases as well.
Thank You!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.