Delivered a bed to the wrong address, claiming it was our address despite nothing on our doorbell and our back/alley not the one on the photos sent. Unprofessional customer service. No bed and threate... See more
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Blisswood’s customer service has been appalling. I purchased two egg chairs advertised with removable, washable cushion covers. Due to what is clearly a manufacturing defect, the covers are act... See more
DOUBLE BED DELIVERED WITH 4 BRACKETS MISSING COMPLAINED 2 BRACKETS SENT COMPLAINED NO REPLY STILL UNABLE TO PUT BED TOGETHER 1 WEEK AND STILL SLEEPING ON FLOOR
I purchased a door canopy from Blisswood & I am extremely satisfied with the product, the customer service staff (both on phone & email) & with the website. From start to finish the experience has bee... See more
Company replied
Company details
- Furniture Manufacturer
- Bedroom furniture shop
- Home Furniture Shop
- Furniture wholesaler
- Office Furniture Shop
- Outdoor furniture shop
Written by the company
Blisswood is a comprehensive one- stop provider of top-tier home and office furniture, with its own in-house Manufacturing facility, that offers a wide selection of high quality sophisticated, stylish designs. At Blisswood, our Furniture and home furnishing products are designed with Quality, Durability, and affordability in mind. We carry a wide selection of Dining rooms, Living rooms, Study rooms, Bedrooms, and Bathroom furniture & furnishing products.
Contact info
47 HYTHEGAT, PE4 7ZP, Peterborough, United Kingdom
- 01444390355
- salesblisswood@gmail.com
- blisswood.co.uk
2.3
Poor
193 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Kept saying it was on it's way
Kept saying it was on it's way. But it wasn't then wad told it would be here in a few days. Then to be told they cancelled the order. I am still waiting for my refund. Not happy at all how I was treated. Will never use Blisswood Ltd again.
28 May 2023
Reply from Blisswood Limited
Dear Linda,
We are extremely sorry for the inconvenience which has been caused to you. We completely understand your disappointment and frustration during this process. However, we have shared the updates which we have got from the delivery team.
Unfortunately, we got to know that the delivery partner "Tuffnell" has gone into the administration due to which all this issue was happened. In order to avoid the any further hassle, we have already processed the refund on 9-June-2023 and the same must have got transferred in your account as well.
We have also shared the details to the concerned team for arranging the callback for you. Thank You!
Absolutely no communication after I…
Absolutely no communication after I placed my order, was never sure it had been accepted.
No confirmation e mail that the order had been received, sent 2 e mails directly to Blissword asking for confirmation they had received my order, never received a reply, was kept totally in the dark all the time about my order, then after 4 days received a knock on my door, and there was a delivery driver with my product, without having received no communication since i had placed the order, luckily I was home when it arrived, overall none existant communication and progress update to the customer
1 June 2023
Reply from Blisswood Limited
Dear Peter,
We are extremely sorry for the inconvenience which has been caused to you. We understand the inconvenience which has been caused due to not received any sort of confirmation regarding the order or delivery.
However, we have checked our records and found that the system generated order confirmation email has been sent on your email ID at the same time when your order was confirmed and our team has also replied to your both the emails. There might be chances that these emails were not delivered to you.
Please feel free to connect with us on our email ID "Salesblisswood@gmail.com" for any further assistance.
Thank You!
Happy customer
Great value for money. Product arrive within 5 days of purchase, I was mega pleased. Assembly was fun and not tedious, again mega happy. Chair works as it should with the massage vibe as an extra. I am 5'9 and the chair back reaches close to my neck which is fine with me. Happy customer.
30 May 2023
Reply from Blisswood Limited
Dear Customer,
Thank you so much for sharing your experience with this positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
The item was not delivered, finally it's been cancelled and refunded promptly.
The item was not delivered but it was marked as delivered, and I am still chasing. Unexpected and highly dissatisfied with the experience so far. They are in touch but not given any specific time line by when it will be resolved.
1 June 2023
Reply from Blisswood Limited
Dear Customer,
We are extremely sorry for the inconvenience which has been caused due to the delivery. Yes! the item is showing as delivered by the delivery team but as you have not received the same, we have already arranged the investigation from our end.
However, in order to discuss the matter further and in details, we have again arranged the call from our end. For your convenience, one of our executive will call you shortly.
Thank You!
Reply from Blisswood Limited
Dear Raffaella,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Fantastic Quality Sun Loungers
31 May 2023
Reply from Blisswood Limited
Dear Customer,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Excellent product
Excellent product, knowledgable helpful friendly staff.
A pleasure to deal with. Highly recommended.
29 May 2023
Reply from Blisswood Limited
Dear Anthony,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Reply from Blisswood Limited
Dear Hameed,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Fast and efficient
28 May 2023
Reply from Blisswood Limited
Dear Kirstie,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Great chair
It's for my wife so that it would help with her health and so she can do her hobby
17 April 2023
Reply from Blisswood Limited
Dear Patrick,
Thank you so much for sharing your positive feedback with us! We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Fixings were missing
Delivery was fast, decent quality item, but some fixings were missing.
25 May 2023
Reply from Blisswood Limited
Dear Rob,
We are glad to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
However, we are sorry to hear that you have received the item with missing parts. Please do not worry as we are here to help. You are requested to please drop an email on salesblisswood@gmail.com and let us know about the parts which are missing so that we can send them on priority.
Thank You!
A Really Nice Executive Office Chair
Received the Executive Recliner Office Chair, with footrest. As someone, who is autistic, I found the instructions a bit too much. Luckily, my mate and his son, put the chair together for me.
If you live out in the Sticks and have no-one to help you, the assembling the chair, might be a problem.
The footrest is a bit too short, in length for me, unless I fully recline the chair.
Other than the two minor issues, the chair is comfortable and far better than the computer chair I have been using for years.
30 May 2023
Unprompted review
Reply from Blisswood Limited
Dear Customer,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We will surely work on the points which you have mentioned in your feedback and hope that our product continues to meet your expectations. Please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Had an office chair with foot rest
Had an office chair with foot rest. Fast delivery.
The chair is very comfortable and was very easy to put together. Super happy with it
16 May 2023
Unprompted review
Reply from Blisswood Limited
Dear Customer,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Good quality and fast delivery
17 May 2023
Unprompted review
Reply from Blisswood Limited
Dear Mahmood,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Reply from Blisswood Limited
Dear Carol,
Thank you so much for sharing your experience with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
This is a very lovely dresser
This is a very lovely dresser. I really like it. Holds a lot and has different storage. Was not the easiest to assemble, but when it was complete, it looked great.
1 May 2023
Reply from Blisswood Limited
Dear Eunice,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
Reply from Blisswood Limited
Thank you for your feedback! I'm glad to hear that your product arrived safely and earlier than expected. We take great care in ensuring that our products are packaged securely to prevent any damages during transit, so it's great to know that our efforts paid off. We also take pride in offering great products to our customers, and it's wonderful to hear that you are happy with your purchase. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your support and hope to serve you again in the future!
Great product
Great product, well packed and with clear assembly instructions.
Great price.
27 April 2023
Reply from Blisswood Limited
Thank you for your feedback! I'm glad to hear that you are satisfied with your purchase and that the product arrived well packed with clear assembly instructions. We take pride in providing high-quality products at great prices, and it's great to know that we've met your expectations. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your support and hope to serve you again in the future!
Great value
Great value. Easy to order. Delivered promptly. I would recommend based on the service I received.
3 May 2023
Reply from Blisswood Limited
Thank you for your feedback! I'm glad to hear that you found our product to be of great value and that your ordering experience was easy. We also take pride in our prompt delivery service, and it's great to know that we've met your expectations. We appreciate your recommendation, and if you have any further comments or suggestions, please don't hesitate to let us know. We value your support and hope to serve you again in the future!
Reply from Blisswood Limited
Dear Jayson,
Thank you so much for sharing your positive feedback with us! We are thrilled to hear that you are happy with the quality of our product and services. Providing high-quality products and services to our customers is our top priority, and it is always rewarding to receive such positive feedback.
We hope that our product continues to meet your expectations, and please do not hesitate to contact us if you have any further questions or concerns. Thank you for choosing our product!
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