I ordered, then tried to modify my order a second after it and the customer service didn’t reply before the next day. Then they say the order was already shipped which was totally false as they tried... See more
Company replied
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See what reviewers are saying
Blondieshop.com has the best items and sales I have ever seen anywhere. All items are AUTHENTIC and they are speedy regarding shipping. Just be aware during the high-volume sale they will take extra d... See more
Company replied
Just want to share my recent experience from blondieshop. I bought a polo recently from blondieshop.com I couldn't find the shipping method for Australia on the website but after contacting cust... See more
Blondie are amazing (and of course they are real). They've got a brilliant line of designer items, at affordable prices, and they ship to pretty much anywhere in the world. I ordered a pair of Saint L... See more
Company details
Written by the company
Blondie was born in 1979 thanks to the intuition of the founders Irene Gaggero and Giovanni Costa. The boutique, with the unique selection of brands, and an innovative approach to the shopping experience, has established itself as a trendsetter from the earliest years and as an alternative to the more "established" Italian retail market. But it is the balance between research and focus on the product, always of high quality and in line with the expectations of a contemporary clientele, to found the basis for the entry of major designer firms that complete the offer and lead the company to face the future with a growing presence in e-commerce, standing out for its avant-garde and unique vision.
Contact info
17024, Finale Ligure, Italy
- 019690478
- amministrazione@blondieshop.com
- blondieshop.com
3.7
Average
516 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always excellent customer service and…
Always excellent customer service and expedited shipping. With any issues that might emerge, they’ll work with customer to troubleshoot questions.
9 February 2021
Reply from BLONDIE
Nice to hear your satisfaction which is our main goal.
We are here to make you happy, comfortable and satisfied.
Thank's for having shared your feedback
Ships very quickly and the items are…
Ships very quickly and the items are perfect. You will get a reply immediately even if you send an email. You can trade with confidence even if you have trouble.
28 January 2021
Reply from BLONDIE
Dear Erina, we appreciate your feedback and we are very happy you enjoy shopping with us.
Thank you,
Blondieshop.com
Reply from BLONDIE
That's great! We are happy if our beloved clients enjoy our service!
Thank you for your appreciated feedback
I liked it because the product price…
I liked it because the product price was cheaper than other sites and it was a reliable site. In addition, the delivery is fast and the products come in good quality without defects, so I am satisfied. It was also reliable that the product was carefully packaged. In the future, I will continue to purchase products from Blondie Shop.
5 January 2021
Customer service has been very helpful
Customer service has been very helpful. I think it is a very good store.
4 January 2021
Unprompted review
Pleasing experience
I had a trouble with placing an order so many times with token issue. I got a very quick reply from the customer care and after following every instruction as told, I finally solved my problem! I am very thankful and will use Blondieshop again:) Very pleasing experience
30 December 2020
Unprompted review
Disponibili come sempre e rapida…
Disponibili come sempre e rapida risposta sulla pagina social, fantastici ✌🏻
15 December 2020
Reply from BLONDIE
Grazie Davide! Siamo contenti tu sia soddisfatto
Excellent service
11 December 2020
Unprompted review
Very careful packing and fast delivery…
Very careful packing and fast delivery will help!
Thank you
8 December 2020
Almost perfect
The site is very easy to use and the shipping is quick and helpful.
It's a little disappointing that the response to inquiries is slow or not at all.
7 December 2020
Reply from BLONDIE
Hello Koki, happy to hear hear you were quite satisfied with our services but sorry to learn we haven't been as fast as you expected regarding inquiries. that's unusual for us. Is there anything we can do to fix the issue?
Very good delivery
Very good delivery, very good quality of the product (stored, conditioned)
1 December 2020
fast and cool
25 November 2020
Reply from BLONDIE
Hi Jungrock, we saw your feedback.
We are sorry you are not happy with your purchase. What’s happened?
Thank you for letting us know more.
The box condition was very bad
The box condition was very bad. It seems like it has been broken during the ship
24 November 2020
Reply from BLONDIE
Hello Minjung, we take very good care of our packaging in order to make all our clients happy. We feel very bad about your issue. Do you mind to send some pics to our Customercare?
Thank you very much and please keep in touch so we can compensate somehow.
Very best
It always responds kindly.
9 November 2020
Sito TOP
Sito TOP! I migliori brand velocemente a casa tua in un click. Accurato e innovativo al massimo. COMPLIMENTI! ( the best costumer service ever 😜)
28 October 2020
Unprompted review
This online shop is a gem!
This online shop is a gem! I am in Hong Kong and googled searched the Loewe bag for a few rounds before this site popped up. And the bag is 30% cheaper than in HK! I guess this is because they excluded the import duties and taxes. I felt like I found a treasure! Got my bag within a week.
23 October 2020
Unprompted review
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