Bloombox Club Reviews 

Very good service, prompt delivery and good quality product.

My first purchase was a stunning medium calathea which arrived as promised, on time and beautifully packaged. It is extremely healthy and came with lots of helpful and easy to follow care instructions. It is so beautiful that it deserved a new pot which I bought from Bloombox. The sizing guide was very helpful in choosing. Thank you Bloombox you are a fabulous and unique company.

Disappointing experience from start to finish. Bought a snake plant in January, which despite paying £6.95 for postage arrived with sad looking and damaged, snapped leaves. I contacted customer service and was offered a 20% discount, which I accepted to avoid the hassle of returning the plant. Six weeks later the plant developed an infestation of fungus gnats, which I understand is common with poor quality soil. Despite my best efforts, I've not been able to get rid of the infestation and my plant started to look quite poorly and had to be disposed of. I chose Bloombox because I thought I would be paying a premium for a good quality plant but have been disappointed. Feels like a massive waste of money and can't recommend them.

I am afraid that the Zamioculcas Zamiifolia I ordered arrived with black spots covering it that would have been caused by overwatering, the plant pot was sodden on arrival. Overwatering an Zamioculcas Zamiifolia causes the soil to stay wet too long - leading to root rot. Rot is caused by anaerobic fungi and bacteria. Anaerobic means without oxygen; and that’s what happens when soil is wet too long - there isn’t enough air in it to feed the cells of the roots (which, being living things, require oxygen,) or the microbiome of the soil (the helpful bacteria, fungi, and micro-organisms that make for healthy soil.) The spots are caused by a fungus, usually, which can move into the stems of the plant from the roots, or it can be a secondary infection attacking because of the reduced defenses of the plant.
After contacting Bloombox after sales I was advised that the black spots were natural. I know that this plant will not survive long. They are offering no exchange or refund. Disappointing and not a trustworthy seller.

We are happy Bloombox subscribers. Plants arrive very well packed and are beautiful!

Brilliant place to buy indoor plants, having bought a number of gifts from Bloombox.

I'm looking forward the year ahead as I have just signed up for the year long subscription service.

Excellent service from Bloombox. Had some issues with a plant and the customer service was excellent. Detailed advice on how to help the plant and a replacement offered despite being past the deadline for replacement

The plants I ordered arrived today, and I was absolutely thrilled to see such healthy and full specimens. These are the prettiest I have ever received by online order, and no more expensive than others that were just roots. Each of my eight lovelies is now in the ground, watered, and I can hardly wait to see them grow! Thank you so much! You may use my response on your page if you wish. I appreciate BloomBox very much!

I do love the plants that Bloombox Club provides. However, their website leaves a bit to be desired. It's often very difficult to find the Login option. The UX could definitely be improved. Also, there is no way to skip a month's delivery in the subscription service and I definitely think this is a necessary feature that needs to be developed.

Super easy to navigate the website, plants arrived in great condition and great packaging within a few days of ordering. Will definitely be a returning customer

Very happy. There were a couple of bumps at the beginning and staff were helpful and polite.

Bloombox! I love it! Fabulous plants, no problems at all!

I have a subscription and have bought plants separately and they are always excellent quality. The plants are well packaged and the pots are lovely.

The customer service is also excellent and helpful. I was only planning a short subscription but I can see myself with them for a while!

I have now bought three different plants and all have been really good and delivered in good time
The packaging for the plants is the best i have ever seen which is a really nice touch, shows how much you care about your customers

The plants and pots that I’ve received from Bloombox are all gorgeous and growing beautifully. I love my subscription.

Lovely plant. Exactly what I hoped for..and great service

Plants are extremely healthy and good quality and packed well and secure enough to survive the journey to me and I live offshore

Plants (and pots) have always been received quickly with no major problems. Excellent condition on all orders. I haven't had the need to contact customer service. They give really helpful information on plant care as well.

Beautiful and thoughtful selection of plants and lovely pots. All the care information is carefully and clearly explained. A little monthly treat for me!

Really good quality, I have had plants from here in the past but my last purchase were some hanging baskets. Very nice! Great customer services and speedy delivery! 10/10 :)