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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of the products, frequently highlighting the craftsmanship and aesthetic appeal. Many people also commend the excellent customer service, describing it as helpful, responsive, and genuinely caring. The delivery service is often noted for its speed and efficiency, with items arriving well-packaged and in perfect condition. However, some customers experienced issues with damaged products upon delivery or encountered defects. A few other people also felt that the shipping was delayed beyond the expected date, and in rare instances, some reviewers were not happy with the customer service, citing difficulties in communication or unresolved issues.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the beautiful... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the amazing quality, design, and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the incredibly... See more

Customer service

People report positive experiences with customer service. Many customers praise the exceptional, quick,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the ease and smoothness of... See more

Based on these reviews

Rated 5 out of 5 stars

Saw the add though Instagram which led me to the well designed company site showing both the selected miroir and lamp in situation through short movies. Very useful for the decision making. The orde... See more

Rated 5 out of 5 stars

Customer service was amazing, speedy and helpful replies. Everything went extremely smoothly and as promised they refunded immediately the UK customs charge that I had to pay upfront. I bought th... See more

Rated 5 out of 5 stars

What an amazing company I have dealt with! I had taken delivery of my tow lamp yesterday, one which was damaged! I emailed them and a new one was sent out immediately! The duty fee which I originall... See more

Rated 5 out of 5 stars

I’m absolutely delighted with my purchase from Blossholm! The Auríe Portable Table Lamp is beautifully designed – elegant, solid, and gives off a wonderfully soft light. You can tell that a lot of... See more


Company details

  1. Decoration and Interior Design Store
  2. E-commerce service

Written by the company

Hos BLOSSHOLM stræber vi efter at designe ikonisk interiør og karakteristiske designelementer til den moderne nordiske indretning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The product itself is beautiful

The product itself is beautiful! Mine however arrived with a slight indentation and reached out to customer service and they gave me directions to fix but unfortunately I didn’t have the tools needed so they are sending me a replacement! Excellent customer support as well as product! I will return as a customer!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Excellent customer service from this company! I bought two lamps and the whole experience—from ordering to delivery—was smooth, helpful, and professional. Highly recommend

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service experience ever

Beautiful design. Fast delivery. Amazing quality.

Customer service is so helpful. Clara responded to my emails very quickly. I was able to get a replacement for my lamp within 1 day. The best customer service experience I have ever had. Thank you

3 December 2025
Unprompted review
Rated 2 out of 5 stars

Product seems nice in picture, Delivery is catastrophic, never received it

The product seems nice in picture, too bad i'll never have a chance to see it.
Order placed, all good...
delivery started, all good...
The package is now blocked for more than 7 days without moving and the last parcel center before delivery. Reached out to the customer service just to see if everything is fine.
Customer service poorly answered hours later in the chat, just looking at the last status, and say to be patient... thanks for this helping support :)

3 December 2025
Unprompted review
Blossholm logo

Reply from Blossholm

Hi MS

Thank you very much for taking the time to write a review, it means a lot to us, whether it's praise or criticism.

However, I'm having a bit of trouble looking into your case without an email or an order number.

Would it be possible for you to send an email to info@blossholm.com and write: To Diana in the subject line?

I look forward to hearing from you so that we can help you as soon as possible.

Have a wonderful day!

Kind regards
BLOSSHOLM Team
Diana L

Rated 5 out of 5 stars

It is a stylish well made product

It is a stylish well made product! I am very happy with it. After arrival of the first one, I even ordered a second one as a gift to someone.
A small tip to Blossholm, I would use tape to close the packaging and tape it shut. As it is, anyone in the supply chain process can remove the lamp from the packaging without this being visable from the outside (packaging).

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Magnificent lamps with a unique style…

Magnificent lamps with a unique style and a mix of exceptional materials. Despite this, I encountered operating problems that were quickly resolved by the excellent customer service. The on/off button would have been wiser to place it above and the brightness one degree higher would have been appreciated.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I am pleased with the lamp purchase

I am pleased with the lamp purchase. The quality is superb. The solid travertine stone looks stunning. The ambient light warms the entire room with cosy vibes. I will definitely buy a few more lamps for my other rooms.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely loving my new lamp

Absolutely loving my new lamp. Beautiful quality, long burning hours and very fast delivery. Lamp was also very well packed to prevent damage during shipment. I am delighted with the lamp, I ordered a second one for the table in the hallway 😀

12 November 2025
Unprompted review

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